Amazon.com: Customer reviews: Elgato Game Capture 4K60 Pro - 4K 60fps Capture Card with Ultra-Low Latency Technology for Recording PS4 Pro and Xbox One X Gameplay, PCIe x4, Black

Could It Be... The Best 4K60 Capture Device On The Market?

Reviewed in the United States on November 23, 2017

Okay so I’ve had my 4K60 Pro for a little over 12 hours and I’m ready to make a statement:

The Elgato 4K60 Pro is officially my FAVORITE Elgato Gaming product (I love my Stream Deck) and could very well end up being the best capture device on the market. It’s definitely the best looking!

I’m upgrading from Elgato’s HD60 that I’ve had for a little over 2 years so this new card didn’t have to do much to impress me but I wasn’t expecting to be blown away by the 4K60 Pro.

Installation was a breeze. My PC is housed in a Phanteks Ethoo Evolv case so the 4K60 Pro didn’t have any problem sitting in the case once it was popped in a PCIe slot. This shouldn’t be a surprise to anyone looking into this product but the 4K60 Pro is a x4 PCIe device so you’ll need to make sure that you have a compatible PCIe slot open on your motherboard and that your CPU has enough PCIe lanes available to allow the card to operate without hitting any bottlenecks.
Elgato does recommend some pretty beefy specs for the 4K60 Pro to work properly and my PC falls in line with the recommended specs but from what I’ve heard “some” hardware that falls a bit short should work. The 4K60 Pro requires the 64-bit version of Windows 10. There’s no way around that but there might be some wiggle room with the CPU and GPU.

My gaming/editing PC is nothing crazy but it gets the job done and I haven’t had any issues with the 4K60 Pro. For those of you using an Intel i7-6800k, EVGA GeForce GTX 1080 FTW, Samsung 960 EVO m.2 SSD on a MSI X99A Gaming Pro Carbon motherboard you should be fine. Hits the recommended specs, has plenty of power, and you’ll have PCIE slots and PCIe lanes to spare.

I can’t speak for AMD GPU users but for those of us using the latest NVIDIA GPUs the 4K60 Pro will use NVENC encoding. X264 encoding is available but it’s a bit of a resource hog even with the 8 core i7-6800k so I would definitely recommend you stick with NVENC encoding unless you prefer X264.

It should go without saying but you don’t need a 4K capable console like an Xbox One X, PS4 Pro or even a 4K capable PC to take full advantage of the 4K60 Pro’s power. Those of you who have an OG Xbox One/PS4, Nintendo Switch or HDMI capable Xbox 360/PS3 shouldn’t shy away from the 4K60 Pro. It also allows you to record at 1080p up to 240hz and 1440p up to 144hz with a max bitrate of 140mbps. The quality is UNREAL if you’re willing to max out your settings but so are the file sizes so make sure you have the hard drive space to store all of your jaw dropping videos.
One of the cool features offered with the capture software is being able to record at one resolution and have the 4K60 Pro passthrough another resolution to your display. For example, if you want to play Forza 7 or Gears 4 on your fancy 4K TV but don’t want massive 4K video file sizes you can have the capture software record in 1080p! It’s pretty neat and very considerate.
I’m primarily using the 4K60 Pro to record from my Xbox One X in 4K and 1080p and everything has been working without a hitch. I’m still waiting on Microsoft to enable 1440p resolution output for the Xbox One X but I imagine the 4K60 Pro would work just as smoothly with that resolution as the others.

I’m not a member of Dual PC Master Race so I don’t think I’d use the 4K60 Pro for recording video output from the same computer its sitting in. I don’t think the potential quality gain would outweigh the performance hit from the capture software over Shadowplay and because I have a G-Sync monitor I won’t get 144hz refresh rate over HDMI. I will test it at some point and definitely update the review. It won’t impact the score. I’m doing it for science!

I had to bring this up at some point! The 4K60 Pro is a whopping $400. Is that a lot of money? Yes. Is it worth it so far? Absolutely. For those of you looking to step up your quality, in my opinion, this is the way to go. If you’re more comfortable with 1080p and looking to upgrade from an HD or HD 60 your wallet might stay a little greener if you decide to go with the HD60 S or HD60 Pro…But if you want to break into 4K resolution or higher quality content in general the 4K60 Pro is king. Other cards with the same features will run you twice the money and they don’t have the software suite that’s included with Elgato products.

Of course, this wouldn’t be a fair and unbiased review if I didn’t bring up some of the issues I have with the 4K60 Pro... The one “problem” I have right now with the 4K60 Pro only applies to the handful of us that have 4K displays with HDR & Dolby Atmos… Neither are supported by the 4K60 Pro. I knew about this ahead of time so I had HDR turned off when testing out the card but it is a bit disappointing. These features might be tied to the hardware but maybe they can be patched in later? For the time being I’m going to have to buy an HDMI switch so I can play with HDR enabled when I’m not recording.

Overall, I’d recommend the Elgato 4K60 to anyone with a strong Windows 10 PC looking to break into high quality content for YouTube and Twitch. It’s a new product from one of the best in the business that’s starting off on the right foot. This gets 5 stars from me! Good job Elgato!

27 people found this helpful

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iPodKingCarter

My experience should help your decision.

Reviewed in the United States on January 2, 2018

Verified Purchase

First off, yes I am a gaming YouTuber and this is my truth about the Elgato 4K60 Pro. I have had this capture card for about two weeks and yes this is my first device and experience in recording 4K gameplay and let me just say this internal capture card does exactly what it's supposed to do. I record all my gameplay at 2160p at 60fps and my bitrate is at 148mbps, now I know what you're thinking... yes the downside to this is that it takes your CPU to its limits if you have a budget build. My specs for my gaming/streaming PC are below, also with these specs you shouldn't have any problems:

GeForce GTX 1070
Intel Core i7-6700 CPU @ 3.40GHz
16GB RAM

Let's dive into the installation, if you built your PC the install should be effortless but for those new to the guts of a PC make sure to power off your PC before installation and have a open PCI slot for the capture card.

The program that comes with this capture card is called "4K Capture Utility" and it is current in the barebones stages because it lacks features which it's sister program "Game Capture HD" has. The settings within the program allow you to record in the most stunning 4K as well as being about to do more within programs like OBS such as streaming, recording with live commentary, recording facecam and gameplay together in 4K. I have noticed that the preview window of the "4K Capture Utility" can sometimes lag if you maximize all settings and try to play from you recording software.

Now, you're probably asking... what are the biggest problems with the 4K60 Pro? So here it is, there is the issue of the capture card not supporting HDR. It is something to think about even though the price of the card is only $400.00 and really to tell you the truth the only issues are software which can be updated in the future because the hardware if good. I believe soon that Elgato will focus efforts on updating the main software even though I use OBS for mostly everything when it comes to recording/streaming.

So far, I'm impressed with the 4K60 Pro. It records and renders stunning visuals fast and efficiently without any issues or harm to my PC. Outside of the 4K Capture Utility software problems, this device is a perfect fit for OBS. If you have a concern with the price, look up other 4K capture devices and specs and compare pricing and more. Now, If you can overcome the price then you'll be an extremely happy content creator with this purchase.

I ended off the year diving head first into this 4K phenomenon and I'm glad I made this purchase.

Elgato Game Capture 4K60 Pro, 4K 60fps capture card with ultra-low latency technology for recording PS4 Pro and Xbox One X gameplay, PCIe x4

3 people found this helpful

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Mr. Details

Original 4k60 Pro is Nothing But Constant Frustration

Reviewed in the United States on September 29, 2019

Verified Purchase

I purchased the original 4k60 Pro about a year ago and it has been nothing but constant frustration for me. I paired it with an Xbox One X / PS4 Pro and regardless, the hiccups, stalls, black screens, and poor software continue the tedium.

The Elgato software which supports any product of 1080p60 output resolution paired with this card is fabulous, well featured, and presents zero problems - but I don't want to record 1080p, I want to record 4K, and thus the problems begins. The Elgato 4k software (which you are required to use) is miles behind the 1080p version, in features and stability. When I connect a 4k output to the 4k60 Pro, the screen stutters, hiccups, and has inconsistent recordings regardless of TV, cable or connection. Additionally, Streamlabs OBS does not play well with the 4k output (more inconsistent behavior). Finally, whenever there is a 4k software update (because they are trying to keep up with their excellent 1080p software), the card isn't detected. Based on troubleshooting suggestions from Elgato, I've had to remove/reinstall the card a handful of times in the last year, just to get the software to recognize the card actually exists. Meh!

I see Elgato have released a second gen (or MK 2) version of this card at a much cheaper price. Because the first one was such a problem? Dunno. Would I buy it? Maybe but only because Elgato have essentially cornered the market on 4k recording. If I did buy the MK 2, I'd ensure there was a return option if/when it didn't work out.

One person found this helpful

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Amazon Customer

4K capture with Xbox X

Reviewed in the United States on December 23, 2017

Verified Purchase

I was about to throw this thing out the window as it simply was not working for me. Turned out to be user error. Hope to give you all a heads up. Not all PCI slots are created equal. I have an MSI Z170A M5 mobo. I had this plugged into slot 7. Turns out if you have anything plugged into the above slots (excluding the video card) the PCI slot downclocks to 1x. I had a sound card sitting above the Elgato. I actually had to pull out my mobo's manual as I had a suspicion it was something to do with the slots and came across the pci downclocking factoid in the manual.

This Card needs minimum 4x pci lane to operate which I knew. Didn't expect mine to downclock to 1x. For some reason, the only other slot I have causes my computer to freeze when I plug the elgato into it. Not sure what is going on there.

Once I figured that out, the card is now working flawlessly. I recorded several CoD:WWII clips from my Xbox X at 1080P60 and 4K60 and all have come out liquid smooth.

I took off a star because Elgato's troubleshooting leaves a lot to be desired. I'm sure I'm not the only who will run into this issue. Also, the recording software works, but doesn't have any editing abilities. The other video capture/editing software they provide works, but you will have downgrade your entire signal to 1080P..

Hardware requirements are harsh, I have a 6700K with 1080GTX which is handling the task without issue. But, when I check my resourses while the elgato is doing it's thing, they're barely breaking a sweat. I also now have to use the onboard sound. If I can ever get pci slot 5 working, I might be able to use my sound card again. Not really Elgato's fault though.

9 people found this helpful

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Keith D. Mitchell

Wondering if you want this? Card? No, you don't.... you need this card!

Reviewed in the United States on December 9, 2017

Verified Purchase

For the longest time, I've been using software solutions (Shadowplay/OBS) to record 4K gameplay. The downside to that is that it takes a toll on the CPU and you weren't able to feed the PC a 4K signal. Not to mention you couldn't record 4K or 1440p from the PS4 Pro or Xbox One. That all changes with the 4K60 Pro. So far I've recorded nearly all my footage at 1440p and 4K, with extremely encodes and they've all been flawless. Easily the best $400 I've spent. Haven't experienced any issues with the card or with getting videos recorded either. You just pop it inside your PC, install the software and away you go. And for those wondering if you can use a splitter, you can!

Connecting to my Xbox One X, PlayStation 4 or my streaming PC is fairly simple. You just connect the console/PC to the “in” connection, while connecting the output to your TV or monitor into the “out” port. And that’s it. But what if you have a more complex setup? Not to worry, as I’ve done some testing of my own as my setup is anything but ordinary.

The encodes are pretty dang exceptional. As you can see in the videos in this article, they are quite nice to view. All of these were recorded with the maximum encode setting. Sure, that meant it took YouTube forever to process, but the resulting video was worth it. The streams are no slouch either. It was actually really nice being able to stream directly to YouTube in both 1440p and 4K, without any degradation in performance. Sadly, neither Twitch or Mixer allow for 4K streaming (outside of partners), so I wasn’t able to test it on either service.

Now, you're probably asking, what are the downsides? Well, there is the little issue of the card not support HDR. Definitely not a deal breaker and understood for the price of the card. It also doesn't have an onboard encoder, but as long as you have a decent processor (per the requirements) you'll have zero issues.

So far, I'm fairly impressed with the 4K60 Pro. It produces amazing visuals, it's fast and I've encountered no real issues. Well, outside of the software problems. The main concern that I have is the price. Now, while I'm not complaining, especially since most 4K capture devices are more expensive. It does pose a problem for potential content creators. If you can overcome that then you'll be extremely happy with your purchase. For me, this is easily one of the best purchases I've made this year.

25 people found this helpful

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Matthew M.

Don't Buy!!! Do's not work & Tech Support is Trash.

Reviewed in the United States on April 3, 2019

Verified Purchase

I spent about 700$ on a streaming setup, buying a new microphone/microphone stand and gaming headset. I could not run My stream and play games at the same times on my PC so i paid for the Elgato Game Capture 4K60 Pro. I have a i7 6700k 4.0, 16gigs Ram, Asus GTX Nvidea Geforce 1070. Asus Maximus Hero Vlll, A new PS 850watts. BenQ XL2730z 144hz. So i set up the OBS with the Elgato Game Capture then hooking it up with my Twitch Stream. WHen i start streaming and then start playing video games i get Performance lag but when i stop my stream it stops. I try setting it up on 1080p or 1440p but it seems to make my game Performance lag. I called the Elgato Game tech support and have them fix the problem. I talk to some one for over a Hour trying all kinds of different thing and still cant fix it. I called 2 more times and still nothing. I cuss am not a big streamer and they did not care to help me more so they desisted to contact me by e-mail doing more stuff but still no help so i returned the Elgato Game Capture 4K60 Pro.

I found out that Elgato Game with corsair and i had trouble with corsair tech support and there items that don't work in the pass so they made sense so i will never buy anything to do with corsair or Elgato Game products.

3 people found this helpful

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Zachary Beckwith

Good card for native 4K but if you have a one x don’t do it

Reviewed in the United States on April 16, 2018

Verified Purchase

The card is deceiving it says 4K 60fps but it doesn’t support 4K 60 hz on the Xbox one x or s and it only supports native 4K not true for k which is only 3560x1440p I figured this out because I went to the extreme of buying a ben q monitor that’s 4K hdr which is what the Xbox one supports and when running the hdmi cable it wouldn’t support the 4K 60hz wouldn’t even support the 50 hz and the would only allow he picture support to be 30hz which is terrible but if you run the hdmi to this monitor directly withe the included hdmi cable hdmi 2.0 or 2.1 I did it with both to test the difference either way it works flawless with the monitor and can also support the hdr feature which makes the games look incredible. Ultimately I think elegato needs to back to the drawing board for a 400$ capture card it should support all the features the Xbox one x offers this card was insanely over priced for it not to support the included features of the one x.

So with all that said if you have a Xbox one s this card is perfect for you because it does only support the native 4K feature. If your have gone the extra mile to get the one x don’t do it.

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APredator

Expensive tool, but no real other choice

Reviewed in the United States on August 24, 2019

Verified Purchase

I bought this while on sale at 250$ and has been totally worth the wait. I've been trying to capture 4K XBox One X and my PS4 Pro footage with tools at a realistic price. I don't think i'd have paid full price, but not because the product isn't worth it. Simply because it isn't a "must have" unless to NEED to capture 4K, then you have no other real choice on the market right now.

While the HDR capture is still kinda buggy and in beta, this card will allow HDR to pass thru. The catch here is that you can't tell the Elgato software to NOT capture HDR but then demand the console outputs HDR. Nope. You've gotta either capture HDR or turn it off at the console. While 4K on the other hand works perfectly, as long as you don't have a hub/switch.

Previously I had all 4 of my consoles plugged into an HDMI active switcher and it would allow me to plug only the Switcher into the TV but power on any console of my choice for instant play. You can't do that with this setup if you want to capture 4K footage from the consoles. My solution has been to buy another HDMI cable that I leave sitting freely and I just plug directly into whatever I need to capture, PS4, XBox, or Switcher (for the other 1080p only consoles). Footage is always clean when capturing but the software side can get a tiny bit confusing with OBS.

Happy testing, friends!

2 people found this helpful

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Chance Conley

For a niche market

Reviewed in the United States on March 5, 2019

Verified Purchase

I'm writing this review as someone who games on a 1440p 144hz monitor that was looking to get into streaming.
What I found out about this product is that:
1) There is very minimal resources to help you use the product or any of the accompanying software. Mostly just reviews, and nothing from elgato on their own product.
2) Only some of the software can be used. You MUST use the 4K Capture Utility to do anything with this card above 1080p60 input signals, and the software does NOTHING but record. The Game Capture HD software is their nicer software but it will REJECT any signal above 1080p60. Makes no sense to me at all. Also running a 144hz signal into the 4K capture utility causes a lot of lagginess to the recording. I got around this by mirroring my main display output that I sent to my monitor to the hdmi I sent into the capture card, but forced the mirrored signal to be 60hz instead of the 144hz I was sending my monitor. It worked great for the software.
3) You don't even need the capture card. Yes, that's right. I installed OBS Studio to get started on my streaming setup. OBS acted the exact opposite from the 4K Capture Utility. Encoding from the capture card was actually noticably laggy. I then turned that off and captured straight from the gpu and it was smooth.
So I guess I could have done some more research into this product before purchasing, but it seems unless you specifically bought this for Xbox One X/ PS4 Pro recording this would be the product for you. But if you're goal is to use it for pc, then you'll be sorely mistaken. They really should put some more specifics about this product and put out some material to help creators use their product, as I spent hours with this card getting it to work correctly just to do recording.

4 people found this helpful

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Brandon N.

Description sleightly misleading, returned to find something more of use for me.

Reviewed in the United States on March 18, 2018

Verified Purchase

Elgato Game Capture 4K60 Pro, 4K 60fps capture card with ultra-low latency technology for recording PS4 Pro and Xbox One X gameplay, PCIe x4

So right out of the board I recieved this in hopes of testing out how well this would perform stream-wise. Reading the specs it requires a I7/Ryzen 7, a 1000 series card or equivalent, and windows 10. Being skeptical of what requirements of most hardware I buy, I ordered this, and came in the next day. Perfect packaging and all, and set it up later in the evening.

The first issue I had, which is a quirk to me, compared to the last stream card I used, is that this card only supports hdmi connection, when I primarily use display port, but I didn't mind the work-around, even though this could lower my expectations in quality I had in mind.

So, being prepared due to my previous card, I set this baby up, but have an issue where it would not detect on my monitor, soooo I put back in my display port cable to get the drivers needed, and got the outdated stream software to attempt to run this. Now the drivers did detect on my computer and the sound software, but would NOT detect on OBS, due to needing the latest drivers (which requires windows 10, which I still refuse to get.)

The workaround this is using a display capture, and it will hook to any game you play on 4k with no issue. Another thing I noticed by this card, after researching multiple reviews, is that this stream card still uses processing power, when normally stream cards are used to prevent as such stress from your computer.

I think when it comes to using this card, I would mainly recommend this if you are using consoles, but when it comes to PC streaming? I would recommend a dual pc setup over this, or possibly a beefier computer to get the job done.

What I do recommend is that if there are people purchasing this, you can get away with using the processor I have now using this card, but to properly hook it, they are adamant about using windows 10.

I was more disappointed the more I delved in with this card, due to how it has no display ports, pushes for the windows 10 agenda, and still uses processing power, when I expected this to use the encoding power for seamless 4k streaming at my liesure. I hope next time I test out one of these babies, they come with the bells and whistles that fits my needs for quality, and can help me push for what I am needing.

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