Top critical review
3.0 out of 5 starsIt's OK, but not great.
Reviewed in the United States on December 29, 2023
I don't think that whoever designed how this thing works ever actually used it. The design decisions make no sense for usability.
To start, the water container is a strange shape. They made it that way for aesthetic reasons. However, when you go to fill it up, you'll be forced to hold it the whole time because it's long and skinny and will tend to try to fall over.
Next, there's no handle on that container. You're forced to try to grip it like a long heavy awkward book that wants to flip open.
Then, to put the water container back on the brewer - you have to try to insert the bottom of the water container into a slot, while simultaneously lining up a slot in the middle of the top of the container - all without a handle. That means you have no real choice but to try to balance it on the base, slip your fingers out from behind it, shove it forward, and hope it catches before you end up spilling water everywhere. Good luck.
Now, you want to brew some coffee. Don't bother with the "universal reusable pods" from Keurig. They leak everywhere in this machine. You're going to need an aftermarket reusable pod or use the throwaway kind. Put it in there, and close the lid. Then realize that you didn't first turn it on, so push the power button. Only now, the buttons don't seem to do anything, because you didn't have it on when you inserted the pod, so you have to first turn it on, then open the coffee door and close it again. Now you can brew coffee.
There's a "strong" button, but it won't stay on between brews. If you forgot to hit it before you hit the size button, you can't press it now either.
Finally, the coffee.
It's OK. It's not great. I used to have a Breville YouBrew, and that made a far superior cup of coffee. I also previously had a K-Supreme that also made better coffee.
Overall, for the price, I guess it's fine for the price, but when this one blows up I'll be looking for something else.
