Amazon.com: Customer reviews: 2017 Apple iPad Pro (10.5-inch, Wi-Fi, 64GB)

Top positive review

Well worth the price

Reviewed in the United States on April 14, 2024

Tablet arrived in excellent condition; 1 or 2 minor surface scratches along the back but screen is pristine. I was able to update it to the latest iOS as of March 2024. Holds a charge well and functions as expected. WAY cheaper than trying to buy a brand new model, and no downsides so far!

Top critical review

Critical reviews›

Jason Esparza

Worked Great for 6 Months

Reviewed in the United States on June 9, 2023

Worked great and showed up almost flawless looking new. I understand that it was a renewed or refurbished iPad but 6 months after use it will not turn on any longer. Apple logo comes on and then goes black and continues to do so. I would have hoped it would have lasted longer than 6 months but I guess that is why you don't buy used or rebuilt. Next time I will pay the extra for a new one instead of buying used.

2 people found this helpful

1,323 total ratings, 354 with reviews

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From the United States

Amazon Customer

Well worth the price

Reviewed in the United States on April 14, 2024

Reviewed in the United States on March 5, 2024

Verified Purchase

I bought a refurbished Apple Watch last Christmas for my wife and was pleasantly surprised with the quality of that product. This led me to purchase the refurbished iPad I recently bought last month and I have to say I’m very pleased with the results. Everything works perfectly and I was even able to purchase a two year protection plan for it which I did not expect. I was kind of on the fence about refurbished products but my recent experience has changed my mind.

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Vignesh Gawali

Much better than what I expected to receive

Reviewed in the United States on May 9, 2019

Verified Purchase

I was thinking about buying the new 2019 iPad Air, but after some research online, I started looking at used 2017 iPad Pros. I was really skeptical at first about buying a renewed iPad that was so expensive, but then I jumped the gun and I am really glad that I did.

Cosmetic Condition: Immaculate. There's not a single scratch on the back or the screen or the sides. It looks almost brand new. I put a black panther skin on it for some grip and to protect it from scratches, and it looks amazing!! Also a smart folio cover to protect the screen. That's all it needs.
It came with a Third Party charger instead of the original charger. Also that's a 5W charger so its really slow. If you want faster charging speeds, I recommend buying the original charger, or some higher wattage third party chargers.

Working Condition: Great. As Expected.
- This iPad is really fast. Even though it is a 2 year old model, the processor is fast enough to handle any apps and games that I throw at it. Almost definitely fast enough for general media consumption, gaming and browsing.
- The screen is gorgeous. 120hz refresh rate and HDR support are the major reasons I decided on buying this instead of the new Air.
- The speakers are have great sound quality and are loud enough for watching any content. Other major reason I decided on the pro instead of the new Air.
- Cameras are adequate for video calls and have decent image quality for photo capture. Don't expect too much though. Your phone has much better camera than this.
- Battery Life: Its average. Its not the 10 hour life that Apple claims when its new, but then its expected since its not that new. I still manage to get good usage without having to charge it very frequently. This would be the only downside of buying a renewed/used ipad (or any phone or tablet device in general).
- OS: It came with ios11 out of the box and I instantly upgraded it to ios12. Multitasking works perfectly and other upgrades work very well too. No lag whatsoever.

Overall I'm really happy with this buy and would recommend this to anyone who wants a higher powered ipad but don't want to spend $800+ on the latest Pro model.

36 people found this helpful

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Thiago S. Carvalho

Great product

Reviewed in the United States on March 13, 2024

Verified Purchase

Not only was I so happy that I bought two. My wife and I are loving our new iPads

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Linda McNaughton

ipad works Great

Reviewed in the United States on March 25, 2024

Verified Purchase

2017 iPad Pro works great. I bought it to replace the same model that I have that is soon going to crash.
I'm happy that I was able to purchase a renewed iPad, with the same model at a reasonable price.

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V. Sandberg

My favorite tech device

Reviewed in the United States on March 2, 2018

Verified Purchase

I love this iPad and use it everyday. I purchased it with the intention of using it for general web browsing, reading comics and drawing.

I also purchased the Apple pencil and the combination of these two products has rekindled my desire to draw - a talent that has fallen by the wayside in the last ten years.

For artistic purposes, many will want the larger sized iPad pro as it allows a larger canvas that fits the dimensions of traditional paper more closely. The trade off of course, is that this is more portable and can be held more comfortably. The smaller size for me personally was a good middle ground between using it for creative purposes and using it for idle entertainment.

For reading comics this is amazing. It has excellent screen clarity and the colors are vibrant. When I zoom to individual cells of a comic, I don't noticed any pixelation or distortion. I have also used it for reading magazines and have no complaints at all with the quality of the experience (Amazon has a nice selection of magazines that are free to read with the basic prime subscription). I haven't tried to read an entire book on this, so I can't comment on whether that's possible without getting sore eyes. I will say that it is extremely handy for reading recipes and the portability of the device is great for use in the kitchen.

Regarding the specifics of the actual refurbished device, I was extremely happy with the condition of the product which was like new. There were no scratches or defects of any kind. As others have mentioned, it comes with a third party charger, but this didn't bother me because I felt that the price point was reduced enough to comfortably make that concession.

Every other mobile device I've owned has been an Android device. I haven't found the iOS ecosystem to be difficult to use. I will say that iOS is not as configurable or open as Android which is noticable. Certain preloaded apps that I would prefer to delete can't even be properly hidden, which is at times annoying. For this reason I couldn't see myself ever purchasing an iPhone, but for a tablet I can appreciate the charm of the operating system's simplicity and directness. A strong bonus of this as a supplement to my Android phone is that the iOS has apps that are specifically tailored to the app store and not available elsewhere, which is fun to discover.

The responsiveness of this iPad is unreal. Apps open incredibly quickly and the home screens slide back and forth with no noticable delay. I have also used this to watch YouTube videos and tv shows and was happy with the video and audio quality.

Some people have postured that this a replacement for laptops or traditional computers. I couldn't see this replacing a PC as a workstation, but perhaps I'm old school. It functions excellently doing things like writing on PDF files or reading documents. It is possible to adapt keyboard as well, but without a mouse I can't imagine it for computer based office work. The glory of the tablet for me is using it on the couch for general entertainment.

The battery holds a long charge, but as a downside takes quite a while to charge. This can easily go a day on a single charge with normal use, but mobile gaming will wear the battery down quicker as you can imagine.

Ultimately I am very satisfied with the product. I had contemplated purchasing a lower priced tablet, but in the end decided that I would treat myself to the tablet that most online reviews regard as the best. I don't regret it.

107 people found this helpful

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Greg

Why Buy New with this...

Reviewed in the United States on January 30, 2024

Verified Purchase

I have purchased 2 renewed iPads from Amazon and have had a great experience with both on them. It looks like a brand new iPad and works perfectly. I won't buy new ever again and I don't have to have the latest and greatest of everything!

2 people found this helpful

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Fannie Annie

Excellent!!

Reviewed in the United States on April 24, 2024

Verified Purchase

We purchased 2 and both are excellent! No scratches etc, works perfectly. We won't buy new ever again! Save your money and buy a refurbished, thank me later.

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