Amazon.com: Customer reviews: Withings Body Cardio – Premium Wi-Fi Body Composition Smart Scale, Tracks Heart Health, Vascular Age, BMI, Fat, Muscle & Bone Mass, Water %, Digital Bathroom Scale with App Sync via Bluetooth or Wi-Fi
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  • Withings Body Cardio – Premium Wi-Fi Body Composition Smart Scale,...
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
3,650 global ratings
5 star
68%
4 star
12%
3 star
4%
2 star
6%
1 star
10%
Withings Body Cardio – Premium Wi-Fi Body Composition Smart Scale, Tracks Heart Health, Vascular Age, BMI, Fat, Muscle & Bone Mass, Water %, Digital Bathroom Scale with App Sync via Bluetooth or Wi-Fi

Withings Body Cardio – Premium Wi-Fi Body Composition Smart Scale, Tracks Heart Health, Vascular Age, BMI, Fat, Muscle & Bone Mass, Water %, Digital Bathroom Scale with App Sync via Bluetooth or Wi-Fi

byWithings
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Top positive review

Positive reviews›
Mitchell D. Rodgers
5.0 out of 5 starsWorks well but does not work well on my calloused feet.
Reviewed in the United States on March 16, 2024
Has a hard time reading my statistics because my feet are callloused.
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Top critical review

Critical reviews›
Auberry
1.0 out of 5 starsThe jury is still out on this, requested a replacement
Reviewed in the United States on May 2, 2023
I just spent an hour and half doing an online chat with a Withings CSR and they were not able to get the scale to connect to the Withings app. This was after I had already read & followed the troubleshooting info on what to do if you couldn't get it to connect.

The CSR had me do multiple steps to try to get it to work. Still got the error messages that it couldn't connect. Then, they had me do "re-set" and then a "factory re-set." Still didn't connect.

I finally said that I had run out of time a while ago and had to get off the chat session. The CSR told me that they had to make sure they tried everything or they couldn't issue a replacement. Ok, that made me a bit hot under the collar and I said I was going to get a replacement through Amazon.

I'm glad I bought it here instead of somewhere else.

So, now I wait for the replacement to arrive and will see if it works. The current scale "works" in that it will tell you how much you weigh. But, it will not connect to the app - and honestly, an hour and a half is a heck of a long time to expect a customer to work through whatever tech difficulties the thing is having. That's an hour and a half - plus the prior time I had already spent following their troubleshooting instructions - that I'll never get back.

So, I"m annoyed as all get out at their customer service right now.

Will update this when the replacement comes. Hopefully it will work properly and connect to the app. If so, I'm sure I'll like the scale.
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6 people found this helpful

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From the United States

Mitchell D. Rodgers
5.0 out of 5 stars Works well but does not work well on my calloused feet.
Reviewed in the United States on March 16, 2024
Verified Purchase
Has a hard time reading my statistics because my feet are callloused.
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Jorge
5.0 out of 5 stars Best fitness/wellness scale system for the iPhone Ecosystem
Reviewed in the United States on May 14, 2022
Verified Purchase
For all of you out there looking for a weight and wellness tracking system that runs off of your iPhone via a wellness app you have finally found your five-star solution. After renewing my weight loss and wellness journey I purchased this scale along with the companion blood pressure cuff that both work wirelessly via the manufacturer's iPhone app that also imports your shared data from the Apple health app with your permission.

Simply take the time to unpack the device(s) and charge it to full capacity as indicated in the directions before you set it up. Once the device is fully charged you can begin the setup process which works through the iPhone app that you should have installed previously. The directions are straightforward and well written. Basically you put your scale on your wireless Internet at home and the device begins reporting the statistics it acquires through the application on your phone.

One caveat, be sure to get on the scale in your bare feet so the other functions can be utilized on the scale. If you just want to double check your weight during the day you can do so in socks or shoes and it will not send the data to the application in your iPhone if you get on and get off after weight is displayed.

As I mentioned I also purchased the blood pressure cuff from the same manufacturer and for me it provides a total package of physical monitoring and loading of the data into an easy to read format. It also provides incentive with the data right there in front of you to continue forward in your weight loss program.

The system is a little pricey but it also works extremely well and is great for tracking your day-to-day fitness goals and monitor assorted statistics.

Bottom line I like the scale system so much that I bought one for a friend to utilize in their physical fitness monitoring program. This is the same system that the Apple.com site sells as a official Apple sponsored product. The pricing on Amazon was better than the pricing@apple.com.

The best combination scale blood pressure and physical fitness recording and monitoring system I have run across. Simple set up, ease-of-use, and accuracy are excellent.

The manufacturers website also provides plenty of videos to watch so you can get familiar with the assorted processes and setups that may be required.

Excellent products, would give them SIX Stars......!!
18 people found this helpful
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steve
5.0 out of 5 stars All 1 star reviews I read should be deleted
Reviewed in the United States on October 3, 2020
Verified Purchase
I'll do both helpful advice and discredit the bad reviews with real data.

First left answer the common question about BMI accuracy, listen... no scale can do that perfectly but the results here are consistent. So go get an accurate reading to serve as your benchmark then you can use this scale and all the little adjustments will be accurate. Think of it like.... the time on your phone is 4:01 pm but time on your oven is 4:03 pm. Yeah, the oven may be off but it'll always be off the same amount. You always know your oven is 2 min ahead and you'll always be able to know the differential of this scale once you have seen it. It's really really great.

Before we get to more positives, what really hurt me in this buying process was the negative reviews. Wow, I am so disappointed in myself for having factored in the collection of worthless 1 star reviews. I may have purchased a different scale had I listened to any combination of them. I'm so happy I purchased this great scale and anyone reading this please trust this is a fantastic scale.

Let's start with explaining why some users have had bad experiences. Trust they have no idea but once you buy this scale it'll become apparent that they have no idea. For instance, some clearly were having wifi issues which speaks only to their wifi connection.

Others who didnt see accuracy in weight reading likely has to do with the scale being placed on a floor that when it is impacted by his weight the floor will bend causing impossible results for any weight scale. OR they are doing it on a rug. You have to understand the scale cant rest on a floor that will cushion down under pressure. You put this on a mat for instance the softness of the cushion will confuse the scale that you weigh less than you do. The same is true for spots on a hard wood floor that give in under pressure. The solution is to put it on stable floor

Then there are people who DID NOT CHARGE the scale before using. Listen, the scale will come dead. You need to charge it. There are actually multiple people completely unaware they have to plug in the scale just like you plug in a phone.

Then there are people who falsely believe you require a specific pay for app or dont even know how to use the app you can CHOOSE to download. I say choose because you dont need the app but WOW is it great.

The only confusing part might be the incorrect app. The app you are going to download is called "Health Mate" which they renamed but their instructions were not updated with the new name. Just find the correct app I am mentioning and youll be fine.

When you step on this scale it instantly starts analyzing you. You dont need to tap it. Heck you dont even need to look at it. Just stand there and let it do its thing then check your app instead of bothering with the scale. Because the app is incredibly helpful.
394 people found this helpful
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KE
4.0 out of 5 stars A good scale with some issues
Reviewed in the United States on February 5, 2024
Verified Purchase
First off, this was my first digital smart scale. There are some features that i really enjoy such as the ability to track your progress with the mobile application, and the fact that the scale allows you to register profiles and it automatically detects the person stepping on the scale. Here are my pro's and cons:

Pros:
- Online app lets you track progress
- Auto detection of person on the scale (after registering phone)
- Some cool features like BMI, heart rate and Vascular age
- Weight seems to be accurate all the time

Cons:
- Online app has features that are difficult to unlock, only a subset are usable
- The heart rate always seems to be higher than reality
- Vascular age seems somewhat random. Some days normal other days not normal with no real change.

The most important thing you want in a scale is accuracy, and my lack of trust in what it tells me due to random variation is the major problem i have with this scale. Overall for checking and tracking weight, this is a great scale. If you are interested in the other features, then just keep in mind you might be disappointed.
2 people found this helpful
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Auberry
1.0 out of 5 stars The jury is still out on this, requested a replacement
Reviewed in the United States on May 2, 2023
Verified Purchase
I just spent an hour and half doing an online chat with a Withings CSR and they were not able to get the scale to connect to the Withings app. This was after I had already read & followed the troubleshooting info on what to do if you couldn't get it to connect.

The CSR had me do multiple steps to try to get it to work. Still got the error messages that it couldn't connect. Then, they had me do "re-set" and then a "factory re-set." Still didn't connect.

I finally said that I had run out of time a while ago and had to get off the chat session. The CSR told me that they had to make sure they tried everything or they couldn't issue a replacement. Ok, that made me a bit hot under the collar and I said I was going to get a replacement through Amazon.

I'm glad I bought it here instead of somewhere else.

So, now I wait for the replacement to arrive and will see if it works. The current scale "works" in that it will tell you how much you weigh. But, it will not connect to the app - and honestly, an hour and a half is a heck of a long time to expect a customer to work through whatever tech difficulties the thing is having. That's an hour and a half - plus the prior time I had already spent following their troubleshooting instructions - that I'll never get back.

So, I"m annoyed as all get out at their customer service right now.

Will update this when the replacement comes. Hopefully it will work properly and connect to the app. If so, I'm sure I'll like the scale.
Customer image
Auberry
1.0 out of 5 stars The jury is still out on this, requested a replacement
Reviewed in the United States on May 2, 2023
I just spent an hour and half doing an online chat with a Withings CSR and they were not able to get the scale to connect to the Withings app. This was after I had already read & followed the troubleshooting info on what to do if you couldn't get it to connect.

The CSR had me do multiple steps to try to get it to work. Still got the error messages that it couldn't connect. Then, they had me do "re-set" and then a "factory re-set." Still didn't connect.

I finally said that I had run out of time a while ago and had to get off the chat session. The CSR told me that they had to make sure they tried everything or they couldn't issue a replacement. Ok, that made me a bit hot under the collar and I said I was going to get a replacement through Amazon.

I'm glad I bought it here instead of somewhere else.

So, now I wait for the replacement to arrive and will see if it works. The current scale "works" in that it will tell you how much you weigh. But, it will not connect to the app - and honestly, an hour and a half is a heck of a long time to expect a customer to work through whatever tech difficulties the thing is having. That's an hour and a half - plus the prior time I had already spent following their troubleshooting instructions - that I'll never get back.

So, I"m annoyed as all get out at their customer service right now.

Will update this when the replacement comes. Hopefully it will work properly and connect to the app. If so, I'm sure I'll like the scale.
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Customer imageCustomer image
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Shawn C
5.0 out of 5 stars Amazingly accurate
Reviewed in the United States on May 16, 2019
Verified Purchase
I was diagnosed with cancer earlier this year, and went on a big health kick. Scales, blood pressure monitors, crazy expensive thermometers, you name it and I probably tried it.

The most remarkable part of this scale is how accurate it is. I could take my measurements and go to the doctor within a few hours and the numbers were almost identical (once you subtract for shoes and slightly heavier clothing you’d wear in public vs the privacy of your own home). I’ve had scales growing up, but we all know the scales that “lie”. This isn’t one of them.

I did have some issues getting it initially setup, but that was due to my own impatience. The scale comes partially charged, but in order for it to connect to the WiFi, update its software, pair with a phone and app, obtain user information (more on this in a minute), you really want to let it fully charge first. In my experience, it didn’t really like trying to charge AND perform all the setup at the same time. I gave up the first night and left it charging and in the morning I was able to setup the whole thing in minutes.

The scale has a way of holding information for multiple people (I think 4, but I am a family of one so this isn’t a huge feature for me). When you use the scale, it will match you up to the profile it believes is you based on what you put in the app. Note: Try it first and get your base weight according to the scale. If you aren’t aware or are unrealistic, the scale will not pick up on who you are the first few times. After I adjusted it to my real weight, not my unrealistic weight I had in my head, it worked perfectly.

The scale will greet you by name and actually takes more measurements than just your weight. You also get Fat %, Water %, BMI, Pulse Rate, Bone Density, and BMI. The scale will actually show you trending from your past few readings on the scale, so you don’t have to check the app to see progress. There’s also a weather function that tells you current vs daily forecast, which I find is useful.

Of course, with everything in the electronics world, the more of the same product in an ecosystem, the easier it is to see all your measurements and trending going back for months, which is a huge plus for me, but it’s not required to use the scale as a stand-alone item. I’m a true believer in mine and although on the pricier side, you get what you pay for and more.
33 people found this helpful
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Le Sigh
5.0 out of 5 stars Consistent
Reviewed in the United States on January 17, 2022
Verified Purchase
I love this scale! We’ve had it for about 7 months now, we use it daily, and it’s helped motivate me to get better numbers. I’ve already gone from a BMI of 30.5 (obese) to 23.5 (normal), my fat % has steadily gone down, my muscle % has steadily gone up, and my water % has steadily gone up. My bone % has been ever so slightly going up about 0.1% every month. My vascular health/age has been slowly improving as well.

Setup was a bit challenging to get it to report readings for two users to two separate accounts/phones, but once figuring that out, it works perfectly! My partner and I have about a 20 pound weight difference, so when he steps on it, it automatically knows it’s him and sends the data to his app on his phone, and when I step on it, it knows it’s me and sends the data to the app on my phone. I love how the app keeps track of all the readings and also integrates with Apple Health.

As far as how accurate it is, the weight seems accurate when comparing to an analog weight scale that we have. As for the other numbers (fat, muscle, bone, water, vascular health/age) I have no idea how accurate they are because I have nothing to compare them to, BUT they are consistent. We weigh ourselves daily every morning before eating. Weight fluctuation seems normal, and other numbers seem relatively similar to what they have been the prior days. When measuring every day, it gives a good picture of the direction your numbers are going, so even if it’s not accurate, the consistent small changes in the numbers give you a good picture of where you’re headed. Even if you do get an occasional high or low reading for whatever reason, if you’re measuring daily, it averages out.
8 people found this helpful
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sjf
5.0 out of 5 stars Getting to Know You
Reviewed in the United States on January 16, 2024
Verified Purchase
After a few weeks, I am finally figuring out this instrument. The technically adept individual will figure it out right away. I enjoy all the readings that the scale produces and the fact that the mobile portion keeps records of the numbers.
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gigi @ NY
4.0 out of 5 stars Incredibly helpful to keep yourself accountable & track your weight/health
Reviewed in the United States on June 30, 2021
Verified Purchase
I was hesitant to get a Withings smart scale because of some poor reviews.

I am realizing these reviews must have been written within the two years Nokia owned the company (2016-2018), before the original owner took over again, because I really think this scale is great! I am writing a review to help those who are on the fence as I was and scared by the bad reviews.

My background and why I decided to get this scale:
I gained a lot of weight during the pandemics - for the first time in 10 years. I used to have a BMI of 18-22 and it jumped to almost 27! (see attached pic, where Withings picked up my previous years’ weight from Apple’s Health App) I freaked out, tried to track my weight, but my old IKEA cheap scale was not helping me understand my trends and how to lose the weight. Relying on doctor’s visits to weight was also not cutting it. I am very techy 👩🏻‍💻, an Apple fan, and realized it was time to invest in a smart Wi-Fi scale that would help me understand my trends, and how to eat correctly to get back in shape.

I tried both the Body+ and the Cardio scales, each for about a week. Both are great. As I don’t intend to ever wear a watch that keeps track of heart rates, I decided to keep the Cardio scale for added health value.

In the first week of use it showed I wasn’t losing any weight despite trying to eat correctly, which made me decide to track calories with an app that works with Withings scales - MyFitnessPal. Using the two in conjunction, it becomes a matter of math - how much you put in really determines how much weight you lose. If you’re doing any kind of exercise, you can also input it in the apps and it helps predict the timeline of your weight loss. There’s no big mystery involved, it’s basic math that the scale does in conjunction with the apps. With the info in hand, in the last few weeks I finally started losing weight! (about 3.2kg = 7 lbs) and I can claim both Withings scales were crucial in helping me achieve that. People say you have to pay for the MyFitnessPal app but tou don’t have to, only if you want to unlock added features. The basic tracking of 1200 calories a day is there and it works well enough, and it already has the calorie count for most produce and processed foods (which of course you should try to avoid).

I am slowly learning which way of eating works for my body these days. Gotta love technology! Every person should have a smart scale, even if you didn’t gain weight. It’s important to know your health trends to be able to keep accountable and realize if there are times you start to gain weight so you’re able to stop the process.

Health Mate, the app that records your progress for Withings scales, can link to with Apple Health app, which also links to my medical MyChart account where my doctors track pressure and whatnot, so the scale also shows items like that and calculates your body fat, BMI, vascular health & age, daily steps. It shows the morning and afternoon temperature so you can’t figure out what to wear for that day. The scale app also provides friendly health related feedback when you’re not walking or exercising enough and suggests things you can do to improve and tells you the science behind it. That’s a really cool feature.

I won’t say it’s perfect as I feel software could be updated and have more interactive features as well as more settings so the display in the app was exactly the way I wanted. I am also not a huge fan of the design with the stripes, I work with design and am picky. But I understand that technologically that’s what needed to be done to provide your cardio stats.

But - I feel this is the best brand of smart scales in the market, perhaps competing only with Qardio brand.

I am also a tad confused by the numbers as I know my heart rate is always 100 at the doctor’s office and the first 5 days mine showed at 130+. Perhaps I was jumping on the scale when I was a little anxious as today it marked 66.

I got it on Amazon Day and had a nice discount too. In any case, this scale will last for years and is way cheaper than a sole doctors consultation fee. I feel it’s an investment in your health and worth every penny. Not to mention I am now on my way to having a healthy BMI again and fitting in my clothes. Without this scale, I’d have to buy a whole new post pandemic wardrobe as nothing I have fits me.

Do your health a favor and get this scale ASAP.

• Follow up Jan. 2023:

The company has excellent customer service, I lost the charging cable, didn’t know exactly what to buy and contacted the company. They sent me a new cable, no charges, no questions asked. So cool.

As you can see in the (updated) picture, this scale helped me focus, understand my body and I managed to lose the 25 lbs I gained during pandemics. Need to lose 10 more pounds to get to my former weight but I’ll get there. Most of all, scale shows me if I gain even 1/2 or 1 lbs and I can course correct before things get worse. I weight every morning when I wake up and it aids in never letting myself get where I did during pandemics again. Functions as an “alert”.

I’m extremely happy with this device! Worth every penny invested! They are also improving their Healthmate app lately. New features were added over new year which are quite cool including weekly / monthly / yearly trends, educative programs, alerts to drink tea, etc Thank you Withings!
Customer image
gigi @ NY
4.0 out of 5 stars Incredibly helpful to keep yourself accountable & track your weight/health
Reviewed in the United States on June 30, 2021
I was hesitant to get a Withings smart scale because of some poor reviews.

I am realizing these reviews must have been written within the two years Nokia owned the company (2016-2018), before the original owner took over again, because I really think this scale is great! I am writing a review to help those who are on the fence as I was and scared by the bad reviews.

My background and why I decided to get this scale:
I gained a lot of weight during the pandemics - for the first time in 10 years. I used to have a BMI of 18-22 and it jumped to almost 27! (see attached pic, where Withings picked up my previous years’ weight from Apple’s Health App) I freaked out, tried to track my weight, but my old IKEA cheap scale was not helping me understand my trends and how to lose the weight. Relying on doctor’s visits to weight was also not cutting it. I am very techy 👩🏻‍💻, an Apple fan, and realized it was time to invest in a smart Wi-Fi scale that would help me understand my trends, and how to eat correctly to get back in shape.

I tried both the Body+ and the Cardio scales, each for about a week. Both are great. As I don’t intend to ever wear a watch that keeps track of heart rates, I decided to keep the Cardio scale for added health value.

In the first week of use it showed I wasn’t losing any weight despite trying to eat correctly, which made me decide to track calories with an app that works with Withings scales - MyFitnessPal. Using the two in conjunction, it becomes a matter of math - how much you put in really determines how much weight you lose. If you’re doing any kind of exercise, you can also input it in the apps and it helps predict the timeline of your weight loss. There’s no big mystery involved, it’s basic math that the scale does in conjunction with the apps. With the info in hand, in the last few weeks I finally started losing weight! (about 3.2kg = 7 lbs) and I can claim both Withings scales were crucial in helping me achieve that. People say you have to pay for the MyFitnessPal app but tou don’t have to, only if you want to unlock added features. The basic tracking of 1200 calories a day is there and it works well enough, and it already has the calorie count for most produce and processed foods (which of course you should try to avoid).

I am slowly learning which way of eating works for my body these days. Gotta love technology! Every person should have a smart scale, even if you didn’t gain weight. It’s important to know your health trends to be able to keep accountable and realize if there are times you start to gain weight so you’re able to stop the process.

Health Mate, the app that records your progress for Withings scales, can link to with Apple Health app, which also links to my medical MyChart account where my doctors track pressure and whatnot, so the scale also shows items like that and calculates your body fat, BMI, vascular health & age, daily steps. It shows the morning and afternoon temperature so you can’t figure out what to wear for that day. The scale app also provides friendly health related feedback when you’re not walking or exercising enough and suggests things you can do to improve and tells you the science behind it. That’s a really cool feature.

I won’t say it’s perfect as I feel software could be updated and have more interactive features as well as more settings so the display in the app was exactly the way I wanted. I am also not a huge fan of the design with the stripes, I work with design and am picky. But I understand that technologically that’s what needed to be done to provide your cardio stats.

But - I feel this is the best brand of smart scales in the market, perhaps competing only with Qardio brand.

I am also a tad confused by the numbers as I know my heart rate is always 100 at the doctor’s office and the first 5 days mine showed at 130+. Perhaps I was jumping on the scale when I was a little anxious as today it marked 66.

I got it on Amazon Day and had a nice discount too. In any case, this scale will last for years and is way cheaper than a sole doctors consultation fee. I feel it’s an investment in your health and worth every penny. Not to mention I am now on my way to having a healthy BMI again and fitting in my clothes. Without this scale, I’d have to buy a whole new post pandemic wardrobe as nothing I have fits me.

Do your health a favor and get this scale ASAP.

• Follow up Jan. 2023:

The company has excellent customer service, I lost the charging cable, didn’t know exactly what to buy and contacted the company. They sent me a new cable, no charges, no questions asked. So cool.

As you can see in the (updated) picture, this scale helped me focus, understand my body and I managed to lose the 25 lbs I gained during pandemics. Need to lose 10 more pounds to get to my former weight but I’ll get there. Most of all, scale shows me if I gain even 1/2 or 1 lbs and I can course correct before things get worse. I weight every morning when I wake up and it aids in never letting myself get where I did during pandemics again. Functions as an “alert”.

I’m extremely happy with this device! Worth every penny invested! They are also improving their Healthmate app lately. New features were added over new year which are quite cool including weekly / monthly / yearly trends, educative programs, alerts to drink tea, etc Thank you Withings!
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Erika
2.0 out of 5 stars Problematic
Reviewed in the United States on February 17, 2024
Verified Purchase
I have had the scale 7 months. While it looks nice and the ability to log on partner apps like my fitness pal or apple health is great, the scale can get frustrating from a tech point of view. I had incredible trouble getting mine to sync with my phone annd WiFi and after many reboots and restarts, I actually just gave up. A week later, I attempted again and it magically worked. I thought it was just a one time thing but my scale is not working again now. A week and half ago, it started randomly turning on by itself and weighing nothing. It would go up to 70lbs and stop. We joked that our dog who died a few years ago must be weighing himself :) then a few days ago, the scale backlight stopped so you can’t read the numbers without squinting super hard. I tried to see if the scale needed an update but the app kept crashing when I selected update. The help center does not give guidance other than call and show us a picture. I thought I could live with the semi invisible screen because at least the app would sync and show me my weight but it turns out that it stopped syncing and I can’t get it to sync. I have recharges the scale (which does have good battery life) and I have tried resetting and rebooting . If you are really needing daily measurements and rely on consistency, this scale may not be the best option as I feel like it has been frustrating from a software point of view (and I am relatively smart and good with tech) Given the price point , I don’t think I will buy a replacement
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