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  • HTC VIVE Pro Virtual Reality Headset Only
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Customer reviews

3.2 out of 5 stars
3.2 out of 5
151 global ratings
5 star
25%
4 star
24%
3 star
22%
2 star
10%
1 star
20%
HTC VIVE Pro Virtual Reality Headset Only

HTC VIVE Pro Virtual Reality Headset Only

byHTC
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Top positive review

Positive reviews›
Underworld
5.0 out of 5 starsImprovement in every way over the Vive one.
Reviewed in the United States on April 9, 2018
Like others have said, yes it has better visuals, but not by a lot. That being said, I can never go back to the old Vive that I own. The comfort is underestimated, it allows you to have longer VR sessions which is what its all about! The sound is "good enough" nothing bad and nothing great. Its simply good sound.

-Reading Text is much better! (that also goes for UI's, Health bars, ammo bars etc!..
-Seeing gun crosshairs is WAY easier! (you can hit targets! your aim is on point!)
-Seeing farther and clearer is HUGE! (I shot a arrow straight up in Skyrim and followed it all the way down!)

The Pro blocks out the real world like a Champion! no light passes though the nose guard (which is more comfortable I might add) And the headphones cups your ears to block out outside noise. what this translates to is a more immersive experience and longer VR sessions which is a HUGE plus! I mean its what its all about, right?!

This small bump is actually HUGE why? because its just the right amount of tech that still runs the current hardware! We are a few years away from a proper Gen 2 HMD, (that also goes for the computer hardware to run the new HMD) so this will pass the time if its worth it to you.

Simply put, if you want the best VR.. look no further, this is it. The best room-scale tracking coupled with this HMD will allow you to experience the absolute best VR that's currently available!

A personal note:

I have to say, after modding the hell out of Skyrim it does LOOK SICK (45+ mods and tweaks). I was chilling behind Riverwood at night (with darker nights mod) crouched with my back against the mountain, listening to the sounds looking up at the insane sky with stars shining and the moon, cloud movement dancing on the mountain tops etc...Just taking it all in, it was so awe inspiring, I am constantly at a loss of words with this setup. This is a expensive unit, no doubt.. but do you think for a second I would trade it for the countless "oh crap!" moments i've had, not on your life!

As a kid in the 80's staring at store shelves filled with awesome hand drawn box cover art of high fantasy PC games. Wishing I could just teleport inside those images and explore the majestic worlds within, now finally after all these years, here I am.

I took a few screenshots last night, just to capture the moment, but it doesn't tell the tale. Whiterun in the distance, with a glorious celestial event. Being INSIDE this world is AMAZING.
Read more
232 people found this helpful

Top critical review

Critical reviews›
Luke
3.0 out of 5 starsPro is not worth the Price
Reviewed in the United States on June 24, 2020
I've owned many VR headsets and systems over the past few years, and the Vive pro has to be the only one that's seriously made me question its price. As of current, I have a original Vive, Original Rift, Valve Index, a dell visor that I sold, and now a Vive Pro HMD. It's not all bad, but there's no reason it should be nearly 800$ for the headset alone. Lets get into it.

Pros:
To start. This headset is very light and comfortable in comparison to some of the other headsets I've owned. The balance of the weight seems to be nicely distributed across the skull, while fitting snug on the face. I'd say that, depending on who you asked, it's as comfortable or even more comfortable then the index. It's lighter then the index, and better balanced. A definite improvement in that regard.

Additionally, the display is much better then the original Vive's. It's not perfect, and it definitely still has a screen door effect, but not nearly as blatant as older headsets like the Rift and Vive.

Microphone is also a great improvement. It's still not the best out of all the headsets I own, but it's much better than the Rift and Vive.

Cons:

Unfortunately there's quite a few cons I have for this headset. The first major one I noticed was the earphones. They're TERRIBLE. For the price and size of the earmuffs, this is simply an unacceptable quality of sound for a "pro" headset. The Vive's audio strap accessory even blows it completely out of the water, and I'd say that the rift's dinky headphones are about par with this headset. Seeing as the original rift is worth less then half of this headset, I find it extremely frustrating. The audio has almost now low-end and is very "tinny".

Next is the proprietary cable. This isn't a show stopper... but the fact that I had to buy a 60$ accessory pack to attach my wireless module to the already 800$ new headset is insane in my opinion. Seems like a very large anti-consumer move from HTC. The link box is fine though, and the length of the cable is adequate, but the same accessory pack for the Cosmos is cheaper AND comes with a spare battery with the same cable...

My last major gripe with this headset is the lens they chose. It seems that they decided to just use the same lenses from the original vive. Godrays and glare are just as bad or even seemingly worse then the vive, and that's just unacceptable for a headset of this caliper. Additionally, the IPD adjustment doesn't allow for tighter adjustment then 61.5mm, while it's advertised as a range from 60-73mm just like the original vive

Overall:
In all honesty, if I didn't need this headset to keep wireless adapter and upgrade to the 2.0 base stations, then I'd say to avoid it at all cost. Weigh your options with other headsets. It's way overpriced for what it is, and with better options on the market like Index and Pimax, it's not justifiable. If you already own a vive, then just keep it... this isn't much of an improvement in any way other then slightly improved pixel density and microphone quality. I got this headset for 500$, so 300$ cheaper then MSRP, and it's still not worth that in value. It should be a 400$ package for just the HMD, and maybe 700-800$ for the full kit it to really be worth it. Anything more and it's beat by better options for better prices.

Thanks for coming to my TED talk
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From the United States

Underworld
5.0 out of 5 stars Improvement in every way over the Vive one.
Reviewed in the United States on April 9, 2018
Verified Purchase
Like others have said, yes it has better visuals, but not by a lot. That being said, I can never go back to the old Vive that I own. The comfort is underestimated, it allows you to have longer VR sessions which is what its all about! The sound is "good enough" nothing bad and nothing great. Its simply good sound.

-Reading Text is much better! (that also goes for UI's, Health bars, ammo bars etc!..
-Seeing gun crosshairs is WAY easier! (you can hit targets! your aim is on point!)
-Seeing farther and clearer is HUGE! (I shot a arrow straight up in Skyrim and followed it all the way down!)

The Pro blocks out the real world like a Champion! no light passes though the nose guard (which is more comfortable I might add) And the headphones cups your ears to block out outside noise. what this translates to is a more immersive experience and longer VR sessions which is a HUGE plus! I mean its what its all about, right?!

This small bump is actually HUGE why? because its just the right amount of tech that still runs the current hardware! We are a few years away from a proper Gen 2 HMD, (that also goes for the computer hardware to run the new HMD) so this will pass the time if its worth it to you.

Simply put, if you want the best VR.. look no further, this is it. The best room-scale tracking coupled with this HMD will allow you to experience the absolute best VR that's currently available!

A personal note:

I have to say, after modding the hell out of Skyrim it does LOOK SICK (45+ mods and tweaks). I was chilling behind Riverwood at night (with darker nights mod) crouched with my back against the mountain, listening to the sounds looking up at the insane sky with stars shining and the moon, cloud movement dancing on the mountain tops etc...Just taking it all in, it was so awe inspiring, I am constantly at a loss of words with this setup. This is a expensive unit, no doubt.. but do you think for a second I would trade it for the countless "oh crap!" moments i've had, not on your life!

As a kid in the 80's staring at store shelves filled with awesome hand drawn box cover art of high fantasy PC games. Wishing I could just teleport inside those images and explore the majestic worlds within, now finally after all these years, here I am.

I took a few screenshots last night, just to capture the moment, but it doesn't tell the tale. Whiterun in the distance, with a glorious celestial event. Being INSIDE this world is AMAZING.
Customer image
Underworld
5.0 out of 5 stars Improvement in every way over the Vive one.
Reviewed in the United States on April 9, 2018
Like others have said, yes it has better visuals, but not by a lot. That being said, I can never go back to the old Vive that I own. The comfort is underestimated, it allows you to have longer VR sessions which is what its all about! The sound is "good enough" nothing bad and nothing great. Its simply good sound.

-Reading Text is much better! (that also goes for UI's, Health bars, ammo bars etc!..
-Seeing gun crosshairs is WAY easier! (you can hit targets! your aim is on point!)
-Seeing farther and clearer is HUGE! (I shot a arrow straight up in Skyrim and followed it all the way down!)

The Pro blocks out the real world like a Champion! no light passes though the nose guard (which is more comfortable I might add) And the headphones cups your ears to block out outside noise. what this translates to is a more immersive experience and longer VR sessions which is a HUGE plus! I mean its what its all about, right?!

This small bump is actually HUGE why? because its just the right amount of tech that still runs the current hardware! We are a few years away from a proper Gen 2 HMD, (that also goes for the computer hardware to run the new HMD) so this will pass the time if its worth it to you.

Simply put, if you want the best VR.. look no further, this is it. The best room-scale tracking coupled with this HMD will allow you to experience the absolute best VR that's currently available!

A personal note:

I have to say, after modding the hell out of Skyrim it does LOOK SICK (45+ mods and tweaks). I was chilling behind Riverwood at night (with darker nights mod) crouched with my back against the mountain, listening to the sounds looking up at the insane sky with stars shining and the moon, cloud movement dancing on the mountain tops etc...Just taking it all in, it was so awe inspiring, I am constantly at a loss of words with this setup. This is a expensive unit, no doubt.. but do you think for a second I would trade it for the countless "oh crap!" moments i've had, not on your life!

As a kid in the 80's staring at store shelves filled with awesome hand drawn box cover art of high fantasy PC games. Wishing I could just teleport inside those images and explore the majestic worlds within, now finally after all these years, here I am.

I took a few screenshots last night, just to capture the moment, but it doesn't tell the tale. Whiterun in the distance, with a glorious celestial event. Being INSIDE this world is AMAZING.
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D. Cormack
4.0 out of 5 stars Great VR Headset but it's not a Must have for most.
Reviewed in the United States on April 27, 2018
Verified Purchase
I have had a regular Vive with Deluxe Audio Strap and have played it almost daily for about a year so I have a solid experience with which to compare. There is a price premium on the Pro and it's not for everyone. If you are budget conscious, there's no need to save up to buy the Pro. If you like the best of what's available, then give this one a shot.

1) Set-up was a breeze. I followed the instructions offered on the Vive website (although you could just install it without referring to the website as it's very obvious what needs to be done). Important to note: The original Vive plugged into an HDMI connector on my video card. The Pro requires the display port adapter on the video card. I also manually forced a firmware update on the headset.

2) The unit ships with ONE face pad while the original Vive shipped with two (Wide and Narrow). The face pad for the Pro is slightly larger along the top edge. The original face pads will work with it but they don't provide as much padding but it's not really noticeable). So far, nobody sells face pads for the Vive Pro (not even HTC).

3) The display is noticeably clearer. When I put on the Pro headset and stood in the Steam VR Home, I was amazed at the difference. The graininess and screen doo effect are noticeably reduced. It's not perfect but it IS an improvement which you can see. When in games, the improvements eventually fade into the normal playing experience but everything does look better. This helps with reading text (particularly flight sims).

4) The comfort of the Pro headset is improved. It rests on the head with better balance and fit. It requires more adjustments when swapping between players. The Deluxe head strap was much easier to adjust quickly.

5) The audio is about the same as the deluxe head strap. I haven't seen any improvement in quality or comfort. I do like the inclusion of a volume adjustment and microphone mute button on the ear pieces.

6) Adjustment buttons. I like the simplified adjustment used to move the display closer or further from your eyes. Apparently you can do this on the original Vive but it required pressing two buttons. The IPD adjustment knob (adjusts the left-right spacing of the lenses) is a little more difficult to turn. The old one was a know which you could turn by twisting it between your thumb and finger. The Pro is more of a hheel than you need to use a finger to rotate. Not a big deal, but it's something I noticed..

Overall, I am happy I have this as I like to have the best experiences I can when playing. At the current price, it's not for everyone and for most, I would say that buying the normal Vive will more than satisfy, especially if you take the money saved and buy a better video card. One crowd that might like this are hardcore flight sim players as there tends to be a lot of text which you need to read. The Pro certainly helps make the text more legible.
57 people found this helpful
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Luke
3.0 out of 5 stars Pro is not worth the Price
Reviewed in the United States on June 24, 2020
Verified Purchase
I've owned many VR headsets and systems over the past few years, and the Vive pro has to be the only one that's seriously made me question its price. As of current, I have a original Vive, Original Rift, Valve Index, a dell visor that I sold, and now a Vive Pro HMD. It's not all bad, but there's no reason it should be nearly 800$ for the headset alone. Lets get into it.

Pros:
To start. This headset is very light and comfortable in comparison to some of the other headsets I've owned. The balance of the weight seems to be nicely distributed across the skull, while fitting snug on the face. I'd say that, depending on who you asked, it's as comfortable or even more comfortable then the index. It's lighter then the index, and better balanced. A definite improvement in that regard.

Additionally, the display is much better then the original Vive's. It's not perfect, and it definitely still has a screen door effect, but not nearly as blatant as older headsets like the Rift and Vive.

Microphone is also a great improvement. It's still not the best out of all the headsets I own, but it's much better than the Rift and Vive.

Cons:

Unfortunately there's quite a few cons I have for this headset. The first major one I noticed was the earphones. They're TERRIBLE. For the price and size of the earmuffs, this is simply an unacceptable quality of sound for a "pro" headset. The Vive's audio strap accessory even blows it completely out of the water, and I'd say that the rift's dinky headphones are about par with this headset. Seeing as the original rift is worth less then half of this headset, I find it extremely frustrating. The audio has almost now low-end and is very "tinny".

Next is the proprietary cable. This isn't a show stopper... but the fact that I had to buy a 60$ accessory pack to attach my wireless module to the already 800$ new headset is insane in my opinion. Seems like a very large anti-consumer move from HTC. The link box is fine though, and the length of the cable is adequate, but the same accessory pack for the Cosmos is cheaper AND comes with a spare battery with the same cable...

My last major gripe with this headset is the lens they chose. It seems that they decided to just use the same lenses from the original vive. Godrays and glare are just as bad or even seemingly worse then the vive, and that's just unacceptable for a headset of this caliper. Additionally, the IPD adjustment doesn't allow for tighter adjustment then 61.5mm, while it's advertised as a range from 60-73mm just like the original vive

Overall:
In all honesty, if I didn't need this headset to keep wireless adapter and upgrade to the 2.0 base stations, then I'd say to avoid it at all cost. Weigh your options with other headsets. It's way overpriced for what it is, and with better options on the market like Index and Pimax, it's not justifiable. If you already own a vive, then just keep it... this isn't much of an improvement in any way other then slightly improved pixel density and microphone quality. I got this headset for 500$, so 300$ cheaper then MSRP, and it's still not worth that in value. It should be a 400$ package for just the HMD, and maybe 700-800$ for the full kit it to really be worth it. Anything more and it's beat by better options for better prices.

Thanks for coming to my TED talk
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ykamenet
1.0 out of 5 stars Step backwards in usability and extremely poor customer service from HTC
Reviewed in the United States on October 17, 2018
Verified Purchase
Let me preface that I am (was) a diehard HTC supporter when it comes to VR. I tried Oculus Rift, several Windows MR headsets, and HTC Vive (the original, not Pro). I felt that Vive had the best implementation as far as tracking, expandability, and connectivity to PC. Some feel that Oculus controllers are better, but personally I prefer Vive wands. I have owned original Vive for over a year and the whole family (and friends) love to use it and play VR games. With that said, I purchased Vive Pro at a (ridiculously) high price because to me it was worth it and I was looking forward to upgrades. What a disappointment it was! Just to be clear - I ordered two different headsets and one full Vive Pro kit (with new 2.0 base stations and new 2.0 controllers) because I wanted to make sure I didn’t get a dud. I experienced various issues with all of them and they were all returned. The tracking was worse comparing to my original Vive, one headset would not keep the floor leveled no matter what I tried and how many times I ran room calibration, controllers would not always show up, constant connection issues when headset would need to be re-plugged, one headset would have flickering lights in the HMD… etc. It was just awful, and it was in exact same large room that is perfect for VR that my original Vive works perfectly, connected to the same high-power gaming rig. I re-installed Windows fresh twice thinking maybe it was related to previous Vive installation or something similar, so I started fresh and the same issues persisted. I spent hours on user forums, reddit, HTC support forum looking for answers and was amazed how many people have similar issues and all the crazy workarounds one need to do to get it to work properly sometimes.

With all that, the worst part was HTC support. I contacted them to see what they can suggest in one of the scenarios and after explaining everything that I have already tried, the rep said that HMD must be defective and needs to be sent to them for repairs and it is covered under warranty. Here is the kick though – as others mentioned in reviews, you have to pay to ship anything to HTC out of your pocket, they won’t reimburse you or provide a shipping label even though the product is defective, they won’t do advance exchange, you have to wait at least two weeks... and if they determine (at their own discretion) that it is something that is not covered by the warranty you will have to either pay to have it fixed (at a quote they will give you later) or have to pay to get your non-working part back. Needless to say, I simply returned all of them to the retailers I bought them from and I will never buy it again. I have since talked to several other VR users that had very similar experiences with Vive Pro. I understand that any product can have issues and kinks may need to work out, but when the company doesn’t stand behind the product they have built and does not support the adopters of their products – this is really the worst business practice and the easiest way to push your supporters away. I would highly recommend doing your research before buying HTC Vive Pro, most likely you will be disappointed and will not enjoy it; and if you’ll need support from HTC – be ready to pay more and wait. I still think that original Vive is a good product and I continue using it. One of my base stations stopped working on the original Vive and even though it was still under warranty I had to pay shipping and wait two weeks to get it fixed… oh well… at least I can still use it an enjoy it. My next VR set will NOT be an HTC product unless the company addresses the bugs and more importantly changes their customer support approach.
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Joshua Nagle
2.0 out of 5 stars HTC, you should be ashamed. Potential buyers, get the original, unless you have hardware experience.
Reviewed in the United States on May 8, 2018
Verified Purchase
It took me several days to write this review as I waited for the Micro Display port to Micro Display port adapter that I needed for my laptop. I started off a bit irked about dropping the HDMI support, but I can't so much hold that against the company seeing as I should have read the specs a bit more carefully. First and foremost though, this does provide fantastic clarity through the HMD. I had reduced the overlay super sampling on my Steam Dashboard to 0.7 in order to allow me to raise some super sampling on other games. The trade off on the original Vive was fuzzy screen quality when selecting my games, which wasn't a big deal. When I (finally) got the Vive Pro up and running, I thought my settings had reverted as it was as clear as the unaltered super sampling, if not more so! So...if your only concern is image quality and you will handle everything else, there you go. As for the downsides, there are several. The headphones are junk, they pop and crackle like a set of $20 wal-mart bargain binners, they are mounted to the headset in such a way that you can't get them -just right- on your ears, and where they are it actually hinders putting on a good set. On the bright side, they are so flimsy I can just break them off. As for the rest of the headset...HTC, how did you screw this up? The overall pressure equalization is great! However, the screw that ratchets down the rear part of the head band is trash...you can't get it particularly tight as it simply slides free. The extra padding on the rear was a good idea, but the thickness of it causes extreme sweating. I was able to spend hours in the original vive and barely steam the mask, in just a half hour in this even on non-strenuous games I am having to hop out and wipe my forehead to keep from soaking the lenses. The field of vision was great on the original Vive, even if the god rays from those lenses were annoying. However, the silly little nose piece on this one actually blocks my view, leaving a solid little bar right between my eyes. Oh and a final note...the head phones, good luck with those. They simply stopped working even though my computer saw them and showed it was pushing sound to them. Turn off the link box, turn it back on, headphones work, start Steam, headphones stop. I finally found out that turning the link box off after starting steam, then turning it back on made them work until I restarted Steam. Seriously HTC, you are charging 800 dollars for this and I will have to spend another 200 at least to make it a decent product. You all should be ashamed of yourselves, everyone that is wanting to buy this thing, don't. Buy the original headset, it is far superior in everything except the display and costs almost half the price. If you are dead set on getting it for the wireless capability in the future, just have some hardware experience or wait for the posters to start putting up instructions on how to fix this piece of junk.
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Randy
5.0 out of 5 stars Check SteamVR!!! Anything below a 1080ti will be down sampled.
Reviewed in the United States on April 11, 2018
Verified Purchase
Warning! Check your settings in steamVR!! anything below a 1080ti is getting down sampled on the pro! So it will not look as sharp as it should! If you have a good cpu and a 1080ti crank that global supersample setting up to 170% and up (depending on the game) (the Pro also has a firmware glitch causing low bass via the headphones and this is confirmed via htc. A patch should be coming out soonish. So don't evaluate the headphones too much yet). I have a 1080ti and immediately noticed how much farther i can see, it's got a nice crispness that VR sorely needed. at this point we are literally pushing the graphical power of modern consumer tech, this is the best you will get for now.

All in all as a previous OG Vive owner, i am enjoying it thoroughly. And the time i will spend in it justifies the price for me personally.

Welp i had saved up a bit in anticipation of the pro's launch. (Thanks amazon for the 100$ gift card i had lying around from a previous deal). It is everything i wanted it to be. i can really push the clarity with that supersampling.. like wow i can actually see 10 feet away clearly in steam vr home. No more teleporting up to the tv. Onward is amazing now, those far maps? You'll spot that head poking out now. Do VR graffiti? The paint looks so much crisper, really helps get your thin lining up better. Like sim games? Racing and flying sim users will love this added clarity. The price was... pretty high. But it's my hobby and i have no regrets. Really glad i jumped the gun.

I love it so far. I love tech and i love playing with the high end gadgets. If you just want to dabble in vr look at the OG Vive, it's still an amazing headset. If you got some money to blow, then get the pro. It really comes down to personal value and i believe everyone's opinion matters on the subject. For some it is worth it and for others it won't be. Really depends on how much vr gaming you do.

The headset is very comfortable, i can not emphasize the need to get it placed right. But once you do it is amazing.
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Roman Alexandrov
4.0 out of 5 stars Comfort and increased resolution well worth it for me!
Reviewed in the United States on May 16, 2018
Verified Purchase
Being using original Vive since May 2016. Almost exclusively with prescribed lenses because my eyesight is not so good. So all this time I could really see the screen door effect of the original Vive. It was nearly impossible for me to 'forget' about it, only briefly during some dark scenes. But! With the Pro model SDE is much much less noticeable, text is much much more readable. I can finally almost forget about SDE and just keep playing or watching movies on the Big Screen.
Enhanced comfort is not something to be frown upon. There are three major points here: finally I can wear my glasses with absolutely no discomfort
and no lens scratching on the tightest dial. It's way lighter (especially then the first version of the original Vive) and it sits tighter and doesn't wiggle on your face.
Pros:
- Much less noticeable SDE (still visible though)
- Text became readable even on 1.3 SS
- Giant leap in a comfort. It's lighter and sits tighter
- Cable is lighter. But a proprietary port makes it difficult to extend - not a problem for me though, the length is absolutely sufficient

Cons:
- Price is high for just HMD
- Plastic is somewhat more crackier then original Vive. Not a big deal, but I like sturdy things

Some people find headphones not OK. But I could hear any difference between OG and Pro headphones.
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Amazon Customer
3.0 out of 5 stars A step backwards in design.
Reviewed in the United States on August 25, 2018
Verified Purchase
I have a Vive and bought this for the added resolution. The display resolution is better than the Vive, but they really went downhill with the headband and headphone design. The audio quality is crap - no bass at all. They are also really bulky and make you look even more dorky than you do wearing a VIve. I took the earphones off mine and use a Logitech headset instead. The headband is sort of like the DAS, except its much bulkier, sticks out in the back, is uncomfortable compared to the DAS, and the whole thing is about 6 ounces heavier than the Vive - yes, it is heavier, not lighter than a Vive with the DAS, contrary to what HTC claims. In addition, the headband does not have the spring loaded feature that the DAS has, so donning and removing the headset is now more difficult. They only give you one face pad that is "improved" but in fact it is stiffer and less comfortable than the ones that come with Vive - took me a long time to break mine in to where it felt reasonably comfortable on my head, and only after applying a lot of velcro at the edges to make it conform to my face. On the plus side the AMOLED display technology makes bright scenes feel less like you're getting your eyes cooked, and it seems easier on the eyes overall. Tracking is very good and might actually be better than the Vive, using the standard Vive lighthouses. The resolution is incrementally better than the Vive and actually makes a difference for applications like X-Plane or Elite Dangerous, but for most games, or just casual VR entertainment, it's not worth the added cost. My Vive Pro was defective right out of the box and it took me a while to convince HTC to the point they would generate an RMA so I could return it via Amazon. After some finagling, I was able to get Amazon to ship me the replacement without charging my credit card twice (then getting a refund later). The one I have now seems to work fine - no issues after several months. One last thing - it's also not the shade of blue that it appears to be in the photos - it's almost black.
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Amazon Customer
2.0 out of 5 stars Headset was packaged as if it were already opened and returned. It ended up being defective. Had to return.
Reviewed in the United States on April 16, 2018
Verified Purchase
This is my first low rating on Amazon. I was super excited about this upgrade from the HTC Vive to the Vive Pro. A lot of reviews stated that it was an nice improvement but not earth-shaking. I decided to go for it the day before they were planning to start shipping them. I ordered through Amazon on 4 Apr. I got an email stating that the delivery date would be between 1 May to 16 May, so I decided to be patient and not worry about it. In a few days, I got an update that moved the delivery date to 18 Apr! I then started to get excited because it was almost a month early. I got another update that said it would be delivered on Sunday, 15 Apr and would be there before 8:00 PM! I was now really looking forward to trying out the new headset and replacing my older one. As you can see, the buildup and anticipation had me looking forward to its early delivery. It showed up around 1:00 on Sunday and I had nothing else to do that day but to get this new VR headset working and I was jazzed! Amazon exceeded my expectations in every way up until the point where I started opening the package. I could tell that something was not quite right but I remained optimistic. It was packaged as a box within a box within a box. Still everything was ok but I noticed that it looked like it had been repackaged, almost as if someone else already had it and sent it back. There was scotch tape holding the USB and DisplayPort cables together and other small details that looked like it may not be brand new. There were also no detailed instructions but I figured those could be referenced on-line. I loaded updated video card drivers and hooked up the link box and headset. My system would not recognize the headset and I had Error 208. I researched everything I could and did everything the forums said to do to troubleshoot the error to no avail. I then started a chat session with HTC support. The girl was very friendly and ran me through a gambit of diagnostics. She finally determined that the headset was defective and said that I would have to return it through Amazon since that is where I purchased it. I was super bummed because there is a 1 to 2 month wait for this item and now I would have to start the process all over again. I had to repackage it and go through the return process with Amazon. I am not sure I want to re-order it because of this unfortunate experience. I would warn anyone ordering this item to hold off until they work out the issues. I am a deeply disappointed customer due to the fact that I got a defective unit and that there was no way to get a replacement in a reasonable amount of time. Thanks for reading and I hope you don't suffer a similar fate.
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Tyriel Wood
3.0 out of 5 stars From a Vive, Oculus, Odyssey User .. for now, it's a NO
Reviewed in the United States on April 6, 2018
Verified Purchase
The device just arrived today, this review is from a Vive, Oculus, Odyssey user.
The packaging it's pretty barebone for its price, I'm not talking about what it is inside but about how everything is packed, probably thats why I received mine with a scratch in the front... First impressions are so and so, when you get the most expensive headset on the market you expect the perfection, it's legit, but it's not the case, the fitting is very very good, the screen resolution imprevement is very very welcome, but the God Rays are very very noticeable. Color and black in the odyssey are better, but amazing screen anyway (probably just a different calibration)
Audio I think it has some problem, it totally lack of bass, I tried to reinstall everything, but it's just very weird, will try again with more time, but the included audio and the 360 audio are very very welcome!!
Btw I did a video about it, you can check out at YouTube .com/c/Tyrielwood I don't think I can share the link here. It's my last video so you will be find it no problem.
For this price hard to suggest, I will update my review in the future but for now.. it's a no
Customer image
Tyriel Wood
3.0 out of 5 stars From a Vive, Oculus, Odyssey User .. for now, it's a NO
Reviewed in the United States on April 6, 2018
The device just arrived today, this review is from a Vive, Oculus, Odyssey user.
The packaging it's pretty barebone for its price, I'm not talking about what it is inside but about how everything is packed, probably thats why I received mine with a scratch in the front... First impressions are so and so, when you get the most expensive headset on the market you expect the perfection, it's legit, but it's not the case, the fitting is very very good, the screen resolution imprevement is very very welcome, but the God Rays are very very noticeable. Color and black in the odyssey are better, but amazing screen anyway (probably just a different calibration)
Audio I think it has some problem, it totally lack of bass, I tried to reinstall everything, but it's just very weird, will try again with more time, but the included audio and the 360 audio are very very welcome!!
Btw I did a video about it, you can check out at YouTube .com/c/Tyrielwood I don't think I can share the link here. It's my last video so you will be find it no problem.
For this price hard to suggest, I will update my review in the future but for now.. it's a no
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