Amazon.com: Customer reviews: Honor View10 GSM Unlocked Smartphone, AI Processor, 5.99” FullView Display, 20MP + 16MP Dual-Lens AI Camera, Dual SIM 4G, Fast Charging, 6/128 GB, Blue (US Warranty)

Reviewed in the United States on September 17, 2018

This is a review of the 6GB/128GB unlocked U.S. version. This is a great phone, wife has been on her new V10 constantly for 3 days so it's been stress tested already.

- Battery life, excellent, will easily last all day with constant social media use including uploading videos, picture and video taking, emails and texting, installing apps, etc. I'm sure it will go for days if you're just using for calls or on standby. Not quite as good batter life as the Galaxy, but also $300 less...
- Processors and RAM are fast. Lightning fast. Can't say if a Snapdragon 835 is faster than the Kirin 970 or not (in tests they are), but this phone is so fast with 6GB ram and the 8-core a comparison is really useless (unless you want to also compare price, $429 vs $729+ for a Samsung or Apple)... in my opinion in "real time" webpages load so fast the difference is irrelevant.
- Camera is great, including low light. Phone immediately updated software so got Huawei's latest OTA, no issues at all, installed seamlessly. No issues with camera as some others have stated, probably resolved in the software updates.
- Oreo 8.1 and the Huawei EMUI is great, no issues.
- Use with T-Mobile, no issues at all, installed the SIM from old phone and gtg, no problem connecting to 4G/LTE (make sure you get the US version/US warranty phone).
- Bluetooth and wi-fi work fine. Getting download speeds of over 150MB/s and upload over 30MB/s from my home router. Apps install lightning fast.
- Fingerprint scanner works great, haven't used the facial scanner and don't want to.
- LCD screen is clear with excellent definition, color, and contrast, and adapts very well to changing light conditions. No it's not OLED but the color and contrast are still great, and it's also not $800+! It's fine as is.
- Internal storage is huge, so probably won't ever need the SD card slot (SIM card 2 and SD share the same slot, so it's one or the other), so will be nice when we travel overseas to have the 2nd SIM card option, in the meantime have a mico SD there we'll probably never need, but I like to save pics/videos/music to the SD card vice the phone -- with thsi phone you have that option, many of the other new phones have no SD card slot... boooo!
- Using the Huawai Phone Clone app, all data transferred in only a few minutes using NFC from the old to new (this) phone.
- Volume and sound quality are good, of course better with headphones (and yes it has a headphone jack, yeah!)
- Only con, no wireless charging, but not an issue for me... with USB 3.0/lightning cable phone will go from 1%-100% in little over an hour. OK, and it's not waterproof, but only a con if you drop it in the toilet or laundry, also not an issue for me (so far).

Can't understand any of the poor reviews, but appears in some cases they got the wrong phone (not the U.S. version) or had issues with their carrier (non GSM networks). IMHO some people just complain about anything, like having a plastic vice metal SIM/SD card tray... seriously? Or maybe they just got just a lemon, but have to say the one we got is a peach!

My 2nd choice was the (also) Huawei Mate 10 Pro (which IS water resistant), but the View 10s came in $100 cheaper with same hardware (and has an SD card slot and headphone jack). Bottom line, this is a phone with flagship hardware (almost as good as the Galaxy 9) at a mid-range price!

8 people found this helpful

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Nojokes

After three weeks, it's even better

Reviewed in the United States on September 2, 2018

Verified Purchase

I deleted the first review that I posted on the day after receiving this phone. It was a good review but it turns out that this phone is even better than I first thought.

I replaced my Huawei Mate SE with this product. The Mate SE is a great phone but I needed a bit more RAM. When I saw the Honor View 10 with 6 GB and 128 GB of storage, I ordered it. I assumed it would be a Mate SE with a bit more kick. Turns out that this phone is way, WAY more :

It charges fast. The battery life is incredible. The screen display, colors and resolution are phenomenal. Performance is FAST. The sound quality is a delight to hear. The Music and Video apps bundled with the phone aren't the greatest, but I use VLC and am very happy. How the heck did they get such wondrous and full sound to come out of those itty bitty speakers??? Watching a movie is great!!! I'm not a photographer, but I'm very happy with the photos it takes. This phone is a b@llbuster!

By the way, I tried both the Galaxy S9+ and the Huawei Mate 10 Pro. Wound up returning them both. They were okay, but they weren't that great, especially not in their respective price tags great. Unlike the Mate SE where the fingerprint sensor was away from the camera lenses, the S9+ and Mate 10 Pro had it right underneath the lenses. Fumble to touch the sensor and you smear the lenses. Not just dumb but moronic. The Honor View 10's fingerprint sensor is under the screen. Perfect! Now I can use my thumbs.

This phone is just plain wonderful. Remember when you were a kid (I'm 60) and got that one toy at Christmas which you played with for more than a day, went back to that same toy over and over again and never got bored with it? This phone is that toy. Enjoy!!!

A couple other things. I use this with Tracfone. Absolutely no problems. When I removed the Tracfone SIM from the Mate SE and installed it into this unit, I was instantly up and running. A great free app you can get from the Play Store is Network Cell Info Lite which will give you detailed information on your cell, wifi, signal, speed, etc. Seeing a map to your serving tower is really neat, too.

2 people found this helpful

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Brandon Luchak

Great battery life! Lots of features, nice XL screen

Reviewed in the United States on September 1, 2018

Verified Purchase

Upgrading from a Samsung Galaxy S5 Active, just about everything is better about this phone - the battery life is incredible for one thing, and I find no need to carry around a charger wherever I go. It is a bit on the heavy side, and the 18:9 screen doesn't make it an easy fit for pockets. Might have hoped for a higher resolution screen, but for the price point, I can deal with 2160x1080. Mine came with a clear rubber/plastic back cover, which is a bit of an essential due to the dual cameras poking out of the back of the phone. This cover also makes it not quite as easy to accidentally activate the three buttons on the side, but does not impede normal operation. I thought with dual cameras I'd have some sort of 3D video functionality, but this appears not to be the case (at least with the stock EMUI/Android Oreo 8.1 camera app) - however, the pictures and video from the camera(s?) seem to be pretty good quality. Having to buy all new charger cables was a bit of a drag (going from MicroUSB to USB-C), but the charging speed absolutely makes up for that! Less than an hour from 20% charge to being ready to go for another 24 hours! The fingerprint reader is quite snappy, the touchscreen quite responsive, brightness seems to be well-adjusted, the built-in speaker is fairly loud with okay quality, and still having a headphone jack is a HUGE plus in my opinion. I found it easy to root following instructions on xda, as the bootloader unlock codes are provided by Huawei themselves, free of charge! As I don't do much in the way of gaming, I have no notes on intense graphical performance, but for games like Auralux 2, this phone performs just fantastic. App loading time is nearly nonexistent, boot time is under 30 seconds, and with 128GB of internal storage + whatever sized MicroSD card you can stuff in it, you'll never run out of space for games, pictures, even video making - and you can get a USB-C to USB-A adapter and attach external hard drives or flash drives as well, just beware they can quickly drain the battery as it was not really designed for such use. Mobile talk and network: I used to have problems keeping a good connection to cell towers with the S5Active... With this phone, that is no longer an issue in most cases. I don't use the dual-SIM feature, so no notes there. I use the 802.11AC Wifi for tethering mobile data to my home network, and it's very quick - I have pulled video from the phone directly to my laptop at well over 150mbps, maybe even 200 I can't remember exactly (on the 5Ghz band of course). Most of my negative thoughts have more to do with the software than the hardware of this phone... The stock music app sucked, I replaced it with Musicolet - the stock camera app isn't exactly what I'd hoped for, but I'm sure there's one out there I could replace it with, if I really wanted to spend the money for it. Or just use my Canon cameras, but who does that anymore? Android Oreo's collection of stock tones and alarms are terrible, and they completely did away with custom text tones per contact. Thankfully I was able to migrate all my tones from prior phones to this one, and I got Textra (free with ads) for my custom text tones functionality... May very well go ahead and pay for it because it's a pretty good texting app. The EMUI launcher isn't all that great either, but having been using Solo Launcher on my S5A, that was easy enough to fix. I'm sure there's more I haven't covered here, some features I use, others I don't. For the price and what you get, I'd surely recommend it to a friend, or anyone really!

15 people found this helpful

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Brett Brewer

Best bang for you buck in a mid-range phone. Amazing value.

Reviewed in the United States on May 1, 2018

Verified Purchase

I'm super happy with this phone! I had been holding on to my old HTC One M9 as long as I could because I was hoping for a Google Pixel 2 with expandable storage and a headphone jack, but it never happened. Then I was going to get a huawei mate 10, but Verizon and other US carriers decided not to sell them just before I was ready to buy one, so I was a bit hesitant to try this phone. But after exhaustive research, comparing this phone to the OnePlus, Samsung and other obvious options, I pulled the trigger on this phone about 2 weeks ago. I set it up on a T-Mobile plan (it only works with T-Mobile and AT&T). The Huawei Phone Clone software took about an hour to transfer all the files from my old phone via WiFi. It did not put the files where I would have expected, but it was (relatively) easy to find them and copy them where I wanted via ES File Manager. As for the phone performance I'm very very happy. The screen seems very large, bright and crisp compared to my old phone. In fact this is about as big a screen as I would want on a phone. I don't have particularly small hands, but i heve to stretch to hit the keyboard characters on the left side of the screen when I'm typing with one hand. The face ID and thumbprint scanner work great. It came with a clear silicone protective case and screen protector pre-installed. It has 2 sim slots, but one of them doubles as the micro SD card slot, so you can only use one sim card if you plan to use a memory card. I used both slots for the first couple of days so I could use my old carrier and new carrier at the same time until my number was fully ported to the new carrier. Then I took out the old SIM and replaced it with a Samsung 128GB 100MB/s (U3) MicroSD EVO Select Memory Card which cost a mere $39. The photos this phone takes look great to me. The video quality is also excellent. I've shot several 15+ minute videos with it and it had no problems keeping up. I used it this weekend at a foosball tournament and it easily lasted all day, even after shooting a bunch if photos, and three 15+ minute videos. I left my hotel at 10:30am and when I finally plugged it in again at 1am I still had nearly 40% charge remaining. My old phone would have been dead after 2 hours of that kind of use. The only thing I liked better about my old phone are the speakers. My old one had front facing stereo, but this phone has a pretty mediocre bottom facing speaker. It only really detracts from watching Netflix movies in bed, but I can live with that small flaw because this phone has basically every other thing I ever wanted in a phone, including a very reasonable price tag. Do I wish it was compatible with Verizon and other CDMA carriers? Yes. But that's Verizon's and their customer's loss. T-Mobile has great coverage where I live (Chicago area) so I can deal with the slightly worse coverage and cheaper prices. Do I wish it was waterproof? Maybe if I were to drop it in a pool or a toilet, but I never had a problem with any other phone's lack of water resistance. In short, I highly recommend this phone. Samsung and Apple better step up their game.

UPDATE: After almost 3 months of using this phone I still love it. There have been a few minor issues with a couple of apps crashing, but I don't think it has anything to do with the hardware, more likely it's just a general Android update issue, such as Google Play services going wonky and requiring a reinstall. Overall, still a fantastic phone for the price.

182 people found this helpful

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Mike

Flagship Phone at a Midrage Price

Reviewed in the United States on December 17, 2018

Verified Purchase

This is a beautifully crafted phone and well worth every penny. This is the value line of Huawei, the 2nd largest phone maker in the world now out selling Apple. I have been using Iphones for years up to an iPhone 8 plus. They have served me well in the past but enough is enough! The intentional slowdowns, pricing that is as ridiculous as it is arbitrary. So it was time to go back to Android.

If you are a Windows 10 user, Android now fits beautifully into your ecosystem. As long as your PC/Laptop share the same WIFI network, you can view and send texts from your pc and pix too! couple that with Outlook and Edge for Android you've got the whole enchilada!

Getting back to this phone, fingerprint sensor is front mounted which is my preference as my phone stays attached to a magholder on my dashboard. Having it on the front of the phone is far less distracting than the old reach around.
The camera is exceptional at this price point. Remember that is a midrange phone but the specs are flagship. The Kirin 970 chip is as efficient as the Snapdragon 835 and then some. And it is a 6gb and 128gb phone with dual sim tray that can be used as a single sim with additional 256gb sd card. How 'bout them apples -Apple?

The colors are snappy without being over saturated, The EMU launcher is okay, and works well with Oreo, The sound is good not great just good. Bluetooth to car stereo (Ford Sync) easy and fast hookup and sounds great.
Now here's the best thing. You can use the Phone Clone app from the Play store which will wirelessly copy all your data from you iPhone or android.

This phone does everything my iPhone did except cost an additional $500.
and by the way, it comes with a screen protector and a silicone gel clear case.

Buy this Phone!

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duane dewald

Another great value from Huawei

Reviewed in the United States on September 1, 2018

Verified Purchase

I have previously owned an Honor 5x, 6 Plus, and two 7xs. This is a great phone for the money. With the usual disabling and uninstalling of bloatware, I can get almost a week on a charge. With the Phone Clone App, you can back up your Huawei phone completely on an older phone, so if you lose or break a phone you're a SIM card away from being up and running again without sending all of your info to the cloud.

I like the speaker, processing and graphics speed, NFP, blazing fast WiFi tethering, and 128 GB of memory. I miss the FM radio. The screen is good for an LCD. An OLED screen would be nice but would probably raise the price $300.

Update: Took this down two stars because of several issues. The most annoying is that many streaming apps stop when the screen locks. This is more of an Android 8 problem than a Huawei problem, but support has been unable to fix it. The screen at full brightness is about as bright as my 7X is at half brightness, and even then screen time eats up the battery. I bought another 7X to use instead.

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MarkOfWA

Needs LTE settings, GPS, NFC, Bluetooth, and background app playback that work correctly in the USA. Doesn't belong here!!

Reviewed in the United States on August 11, 2018

Verified Purchase

Compared to a Samsung Note, the screen is small. On-screen android nav buttons are pure hell. Location services and GPS never worked properly. Horrible cellular network support for this phone in the USA. It should never have even been sold here. MMS was broken at first, but finally worked after carrier communications reset. Visual voicemail never worked at all even after extensive carrier troubleshooting that wasted over five hours of my time over several days. NFC always worked perfectly for pairing bluetooth headphones with Samsung Note phone, but NFC never works at all with this Honor View 10 phone. YouTube Premium playback in the background and lock screen never works properly on this Honor View 10 while it does on the Samsung Note.

Finally, Amazon support is horrible. Chat techs close out of sessions without ever resolving any issues. If Amazon cannot match cellular carrier support, then they are not an acceptable mobile device supplier.

7 people found this helpful

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H. Wang

Great value for the money...A feature rich smartphone.

Reviewed in the United States on August 17, 2018

Verified Purchase

My daughter is going to college after this summer. She is using a 4-year old Huawei Mate2 phone. She complains the phone's slow response. So, I am searching for a replacement phone for a while. Got this Honor View 10 on Amazon prime day event. Based on the features and capabilities this phone is offering, the $399 price is a steal.

I am not the type of person spending top dollar pursuing the latest and best models on everything, period. I am very value oriented. Like the old saying, price is what you pay, value is what you get. This phone fit's my value-seeking profile...I end up purchasing one for my daughter and....one for myself.

This Honor View 10 phone is fast. HiSilicon's Kirin 970 process is at the same class against Qualcom's Snagdragon 830 (not 845). Or better than Qualcom's older 7xx or 6xx chips still used in quite some new released phone models these days. The generous 6GB ram is definitely a key factor helping the phone run faster. Even the up-coming new iPhone (due 9/2018) comes with only 4GB ram (per industry pro's speculations). In general, big ram makes a phone more future proof as new apps tends to take more ram space.

The included 128GB storage space is not a big deal to me, but it is important for college kids as they tend to take photos, video clips a lot. Not to mention that they download tons of music, or even movies.

Yes, it has a micro SD card slot. But with 128GB space, not sure I would care about the support of micro SD card or not. Not to mention that files can be automatically backup to the cloud (the phone provides that setting.).

Yes, it comes with some pre-installed apps and some of them can't be uninstalled. But with this generous 128GB space, not a big deal to leave them there.

The capacitive-based finger print sensing/authentication technology is pretty mature at this point. This phone's finger print authenticating operation is very fast. Virtually don't feel any lag. The moment I touch the home button, the phone is unlocked.

Surprisingly, the phone comes with a facial recognition feature also. I can't comment on the false authentication rate. I perform my own limited testings, it seems working great. The facial recognition process is also very fast. Just press the power button (not the home button) and the phone is unlocked right away (as it sees me). This feature is a up-side surprise to me.

It has NFC, not sure I would use that feature for paying in supermarket using phone directly.

Battery life is good. One charge lasts for 2 days in my use case as I don't play game or watching video on smartphone.

Some people don't like the default UI, but it takes only few second to change it to generic Android UI. Not a big deal really.

Audio speaker is pretty loud. No complaint here.

During my one month ownership of this phone, Huawei has already push out one security update to my phone. That's good. I never got any system update in my previous phone (4-year ownership).

My previous phone has a 6.2 inch screen size. That is too big to carry around in my pocket. Honor View 10's 5.99 inch screen size with 16:9 screen ratio is far more easier to fit into my pocket.

I know this phone is not water-proof before I purchase. So, not really a down-side for me.

The only one feature that I hope to have is OIS (optical image stabilization). This phone does not have OIS in its camera module. However, lately (8/2018), I read news release that Huawei is releasing SW update to enable the EIS (Electrical image stabilization) function in Honor View 10. They are releasing the SW update to India market at this point to confirm the releasing process is smooth. Once that's confirmed, they will release the SW update to other markets. I look forward to using the EIS function for improving photo taking quality. Also, when taking video while walking, the video would be far more stable.

Too bad, Honor View10 does not support radio (I know this before purchasing). No kidding here, I listen to radio using my previous smart phone. I am using a small portable radio device now.

All in all, with $399 price, this phone is really a great value buy. With the up-coming EIS feature included, I really don't have any complaint for this phone.

*****
Update 8/17/2018:
Just found out the latest system update (Build# C567) already released the EIS feature. Open the camera app, tap video selection, open the setting. Scroll down the settings, there is a "Stabilizer" option. The EIS is available for video with 1080p at 30pf.

*****
Update 8/31/2018:
Bummer!! just flew back after dropping my daughter to college, she email me that she dropped the phone. Two lessons are learned here, buy insurance policy to cover gadgets for teenagers, and get a real good glass protector for kid's smartphone.

3 people found this helpful

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Rex T. Paradox

Comparable to the S9

Reviewed in the United States on June 12, 2018

Verified Purchase

Personally I love this phone I have The Galaxy S9 as well and I think the Honor 10 is better, it's not waterproof but oh well. The phone is lightweight sleek and I love the color. The facial recognition and fingerprint scan are definitely better than the S9 like way better 10/10 times no question. The camera although it is 20mp it's not great in low light so that's where it falls to something like the S9. The speaker for playing music is my big problem with this phone it's just not loud enough for me I have older phones that were a fraction of the price with better speakers but you can't have everything I guess, ironically the Honor 10 is about as loud as the S9 which isn't a good look for either phone. I'm not gonna go into the under the hood stuff like the processor yada yada I'm not using this for games. I do have to say and I feel like this is extremely important... if this phone gets too hot you can't really use it. I was casually using the phone on a sunny day with a lot of direct sunlight and sat the phone down unattended without shade and it got too hot as simple as that, something to be mindful of. I'm not really a fan of the music player on the phone either but I can't do anything about that so meh. My favorite feature about this are probably the built in translator and the smart remote feature that let's you turn on your TV with the phone I don't really use it but it's dope. One of my personal grievances with this phone is the fact you can't set custom sounds for your contacts when they message you, you're stuck with the same notification sound for everything even though you can set it to whatever you want I like being able to make it specific for specific people. All in all I still love the phone it's nice and functional with some nice features.

Oh and if you're a US citizen worried about the Chinese government spying on you, our Government and Google already do that so you'll be fine no worries.

105 people found this helpful

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Vanilla Sky

$385 for two phoneS !?!

Reviewed in the United States on February 24, 2019

Verified Purchase

Wow, I needed to replace a 5 year old moto-x and did I get lucky finding this. Pictures and video are superb.

I was able to use two sim cards...one for my business line and now I only need one phone!!! I was able to toss my business phone and I get calls for both work and personal on this single great phone.

UPDATE: Wow, I cant believe the incredible value. This phone has exceded all expectations. I even purchased the Freedompop preloaded sim for 39.99 here. I get unlimted text and talk plus 5gigs of data for the year...since I mostly use wifi for data this ends up being an incredible value. 39.99 for an entire year of service from freedompop which shows up as AT&T on my phone. The options and storage capacity have led to beutiful pictures and video. I still cant get over how great this phone is. I love the fingerprint feature which allows me to use to get into my banking and other sensitive apps with a simple touch. I LOVE THIS!!! I never do updates but this phone is worth more than the price 385 I paid. I happily pay $500 and still feel I got a great value.

The color and look are beautiful. I couldnt ask for more in a phone....This phone actually does way more than I need making it future proof!!

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