Amazon.com: Customer reviews: Waterpik Complete Care 9.0 Sonic Electric Toothbrush with Water Flosser, CC-01 White, 11 Piece Set

Top positive review

The toothbrush stopped working

Reviewed in the United States on February 14, 2024

Purchased Dec 2023. Really liked how the flosser worked. The toothbrush was working just fine at first. Less than two months of use and the toothbrush isn't working. It is fully charged, but only makes a very low volume hum, but the brush head doesn't move. Contacted the company and awaiting a response.

9 people found this helpful

Top critical review

Critical reviews›

Toothbrush battery lasts about two months.

Reviewed in the United States on April 13, 2023

I've only used this product once, so I can't speak to the longevity yet. But so far, it's an effective Waterpik and Toothbrush. I haven't used a Waterpik in decades, but got it on the recommendation of my dentist. It'll take some practice to use it effectively, but it seems good so far. The reservoir lasts less than 2 minutes on half power, so you have to either be ready to refill it or be efficient going around your mouth. The toothbrush has a soft vibration compared to my old Sonicare. It seems to clean just fine, but if you like a strong electric toothbrush that rattles your head, this won't satisfy you.

My biggest gripe is the pik handle holder. There's a spot that appears to be where it should rest while not in use, and there is ABSOLUTELY NO WAY it can actually sit there, with or without the head attached. See my video for an example; the hose is simply too stiff to let it stand, so you'd better have a clean spot (or a washrag like I have) for it to lay on while not in use. Also, the trigger to start the pik and the trigger to fire off the head like a Nerf dart are very similar and both sit under your fingers while holding it, so be careful which one you hit when it's powered on.

Additionally, unlike Sonicares (at least the one I had) the travel case has no charging built in, and there's no port on the toothbrush itself. So if you're travelling, make sure it's got a full charge before you leave home.

[EDIT] Well, the toothbrush died after almost two months of use. I can't recommend this, but maybe a version that's just the Waterpik would be ok.

18 people found this helpful

7,483 total ratings, 1,278 with reviews

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From the United States

meanjimm

The toothbrush stopped working

Reviewed in the United States on February 14, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

9 people found this helpful

Helpful

Carol

Sleek design, but the toothbrush couldn’t hold charge

Reviewed in the United States on December 12, 2022

Color: WhiteConfiguration: ToothbrushVerified Purchase

I at first really liked this combo product. The water floss always works awesome! However, the toothbrush is always a problem. Mine stopped within 2 months then I contacted the company and then Amazon / the company sent me a replacement. Then the same thing happened with the second set! The toothbrush couldn’t hold charge. I contacted the company. They were really nice explaining how to best maintain it and sent me another replacement set. However, in a year, the toothbrush stopped again. It’s really frustrating! I really don’t want to contact their customer service again and again and change another set. To be honest, it’s really wasteful given the water flows works totally fine. Can I just get a replacement toothbrush? Thanks!

21 people found this helpful

Helpful

Sheila Koenig

Good quality & function

Reviewed in the United States on March 28, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

Choice of toothbrush action. Same with waterpick flosser. I don’t like string flossing. No need with this device.

One person found this helpful

Helpful

Melanie Young

Great, until it stopped working

Reviewed in the United States on October 23, 2023

Color: WhiteConfiguration: ToothbrushVerified Purchase

This has been amazing since I purchased it in June. Unfortunately, it has now stopped working and won't switch on. So disappointed 😞

7 people found this helpful

Helpful

angela wilson

Simple and satisfying to use

Reviewed in the United States on April 19, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

It is easy to use. Read the directions and you'll be ready to enjoy the deeper fresher cleansing of your teeth and gums. My mouth feels great after each use. It can get a bit messy so read the instructions. I should have bought one years ago. I highly recommend this item.

Helpful

Toothbrush battery lasts about two months.

Reviewed in the United States on April 13, 2023

Color: WhiteConfiguration: ToothbrushVerified Purchase

The media could not be loaded.

18 people found this helpful

Helpful

Love it!

Love it

Reviewed in the United States on April 21, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

Its compact and does the job. I love it.

Helpful

jackie romero

Best product ever

Reviewed in the United States on March 17, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

My dentist recommended this device. It is a life changer. Brushing and flossing has never been easier. After you use the toothbrush and water flosser you will never go back to regular brushing...definitely worth every dime

One person found this helpful

Helpful

Amazon Customer

Waterpik customer service is excellent

Reviewed in the United States on April 17, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

My sonicare toothbrush had stopped working 6 months after I bought it and the what are flosser stopped working about a year after I bought it and the waterpik customer service helps me troubleshoot and then ordered me a replacement without any problems or any fees I'm super impressed as most companies will not do this

Helpful

Bookworm

Smaller size

Reviewed in the United States on March 10, 2024

Color: WhiteConfiguration: ToothbrushVerified Purchase

It is smaller than the normal Waterpik I had before but not small enough for travel. It will be useful for people with very limited counter space in the bathroom. The top of the water tank opens in two parts so if you are pouring in warm water from a kettle, you have to be careful so as not to spill. I did not notice the small size before ordering. I am not exactly lacking counter space either so not much use for me but could be useful for others. Functionality is the same as a normal Waterpik.

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Waterpik Complete Care 9.0 Sonic Electric Toothbrush with Water Flosser, CC-01 White, 11 Piece Set

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