Amazon.com: Customer reviews: Huawei P20 Pro 128GB Dual-SIM (GSM Only, No CDMA) Factory Unlocked 4G/LTE Smartphone (Black)

Top positive review

Amazing camera, long battery life

Reviewed in the United States on October 8, 2018

Excellent phone, the most amazing camera I've ever used. Interesting features that I've never seen on a phone (knuckle gesture for rolling screen shot and for screen shot video; dual screen for other apps). Only issue is that the CPU is prolly not as fast as the snap dragon, but this never hindered me in using full functionality of the phone. Not the best for games, but you're not getting this phone for gaming. Used nova launcher wonderfully. Again, the pictures on this phone are insane. Night mode is magic. And the pics you take conform to the surroundings and make every picture just beautiful. The battery life is the longest I've experienced in a phone. Charging is very fast. OLED screen very nice, and feature of eye comfort worked surprisingly very well in all light/night conditions. Had iPhone 4/5/6+/7+, OnePlus 5T and 6, razor prior to huawei and absolutely love this purchase. While I think the CPU is completely fine, knowing the speed of one plus and razor, wish it had snap dragon. But you wouldn't be able to tell, we're talking fractions of a second worth of response differences. Overall, love camera, love battery life, multiple additional features are nice.

Also, have not had any issues with Tmobile, has been working perfectly.

34 people found this helpful

Top critical review

Critical reviews›

Amazon Customer

Poor packaging. Rating not related to the phone

Reviewed in the United States on April 12, 2021

Desapointing packaging - I wonder how can they be in this business sending a top notch phone in such poor condition. Arm to Amazon reputation. Fortunately a exemption to the rule in my buying experience.

Apart From that amazing phone. Camera just so good. I had the p20 and get this pro for my wife. She was feed up with bad pictures.
Orb solved

One person found this helpful

855 total ratings, 347 with reviews

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From the United States

Mario

Amazing camera, long battery life

Reviewed in the United States on October 8, 2018

Verified Purchase

34 people found this helpful

Helpful

Amazon Customer

Poor packaging. Rating not related to the phone

Reviewed in the United States on April 12, 2021

Verified Purchase

One person found this helpful

Helpful

PickyShopper

Rocking my Huawei P20 Pro

Reviewed in the United States on February 1, 2019

Verified Purchase

So much to rave about my Huawei P20 Pro I don't know where to start.
First, to all the reviewers whose detailed reviews convinced me to buy this phone - thank you. So glad I did.
The phone looks stunning. Love the feeling holding it in my hand.
Charges 3 times faster than my previous, "fast-charging" phone. A voltage converter is included for US users.
Dual SIM slots for international travel. Yes! Ear buds included. YY!
Piece of cake transferring service/data from my old phone.
Fast, in most cases instantaneous processing. Finally, a phone that can keep up with me.
Takes stunningly sharp, detailed photos. Captures whatever the eye can see. Most people can't afford a Leica camera, but with this phone, I get a drop-dead gorgeous phone plus the best camera in the world. What a treat.
Have a lot more to say. Will leave it here. Go play with my P20.
And oh, from now on, it is Huawei all the way for me.
Rock on!

22 people found this helpful

Helpful

TomB

Strengths and weaknesses

Reviewed in the United States on October 24, 2018

Verified Purchase

Strengths:
The camera system is high quality. The phone takes super videos and pictures.
The processor is very fast.
Battery lasts more than 24 hours on a charge with average use for calls, SMS, emails and some web browsing. About 14 hours if you use navigation, music and videos.
The phone is a lot of fun to use.
Weaknesses:
The phone contains a lot of bloatware that cannot be used or removed. For example, Huawei cloud is not available at my location (US) but the phone keeps asking me to enter login credentials for it.
My unit came with a British plug. Since the USB cable can be removed this is not a problem.

8 people found this helpful

Helpful

Cecilia B.

Excelente relación precio/calidad

Reviewed in the United States on July 4, 2019

Verified Purchase

Excelente relación precio/calidad

One person found this helpful

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Christin Nichols

Plugged up, wouldn't even turn on.

Reviewed in the United States on November 26, 2021

Verified Purchase

The only reason I gave 1 star is because they don't have a zero. I plugged it up came on, shut down and didn't come back on. Piece of crap. Will not order from these people again!

One person found this helpful

Helpful

Luis Martinez

useless accesories

Reviewed in the United States on May 28, 2021

Verified Purchase

I bought the phone, and it came with wired headphones. This cell has no port for wired headphones so this is useless.
Same with the plug charger, it was designed to work for 220 V.
It is not a common plug charger that can be used in America

2 people found this helpful

Helpful

Yoaly

Big disappointment ,the phone doesn't work properly and it was supposed to be new

Reviewed in the United States on May 16, 2023

Verified Purchase

The microphone doesn't work correctly so no body can hear me when I'm on the phone with them, the camera has a little bit of dust and I cannot read my camera's SD card ,the battery doesn't last and I'm pretty sure the phone was not new as there was some glue on the back of the phone ! very disappointed by the product

Helpful

Michael Holden

No quick settings on lockscreen functions.

Reviewed in the United States on November 14, 2018

Verified Purchase

I loved the phone when I first bought it but there was one issue that bothered me. I use my Android phones a certain way and one of the main features that was missing from the phone was the ability to use the quick settings from the lockscreen, and not to mention if you're someone who uses quick reply or enjoy seeing your full notification from the lockscreen this phone completely got rid of that ability. It was a deal breaker for me so I had to send it back. Other than that everything else about the phone was perfect, design, camera, and battery life were amazing just wasn't for me.

13 people found this helpful

Helpful

Doctor Catzmotron

Best Phone I've had, ever, and best security. Don't believe the US propaganda

Reviewed in the United States on May 12, 2019

Verified Purchase

Well, hands down, screw American phones at this point.

I pitted this against my friends Galaxy 9
and my iPhone X and a friend's XR

My P20 Pro smashed them all. The PC mode is a million times better, my face unlock is better, my audio drivers are better (the microphone is not better than the iPhone), my call reception is astoundingly better. and the camera is unmatched.

Seriously, this camera, wow.

I will say, pair this with the DJI and not the Zhyun Smooth 4, just because the app support for the smooth 4 is garbage, especially since Zhyun literally took their paired app off the app store.

2 people found this helpful

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Huawei P20 Pro 128GB Dual-SIM (GSM Only, No CDMA) Factory Unlocked 4G/LTE Smartphone (Black) - International Version

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Huawei P20 Pro 128GB Dual-SIM (GSM Only, No CDMA) Factory Unlocked 4G/LTE Smartphone (Black) - International Version

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