Amazon.com: Customer reviews: LG 22,000 230V Dual Inverter Window Air Conditioner with Wi-Fi Control, 22000 BTU, White

Reviewed in the United States on July 9, 2020

Size: 10000 BTUStyle: Wifi 115VColor: WhiteVerified Purchase

I have a window that is ~21 - 21.25" which is below the minimum width of the specifications (22"). Thought I might add some information about my experience for people, so as to know what to expect.

The AC unit itself is 19.5" so any window - actual opening - smaller than that will be a no go. You can install this without the curtain panels (side accordions) which are not unit supporting features but rather to keep the air out. However, I wanted to keep the panels to get a good seal and center my AC in the window frame. For this, I had to do a few modifications.

You can cut the accordion/baffles of the panels but both ends of the baffles have unique shapes that "fits" into the unit or frame. Cutting it down to about 1 or two baffles can shave about 0.5" off both ends. I had to do so, then I epoxied the remaining baffle together. Doing this shortens the accordion down to the point where it's difficult to screw the baffle into the AC but can be done with a little fidgeting. Not as cleanly as if you were working with more standard sizes but doable. Also, the plastic frame of the panels has a few pieces that will prevent the panels from pushing in toward the AC to the maximum compression, minimum total width. I had to use a hacksaw to cut some of these pieces off so that the frame can slide in more compactly into the unit. The plastic frame isn't as structurally rigid, but works and since this isn't a major piece that actually supports the weight of the AC, should be okay to go.

With these modifications it's a near perfect fit but there is not much more that can be shaved. The unit is pretty well balanced but it is heavy so installing in a just-fit window makes it hard to work with more than one person. I highly recommend the installation of an AC supporting bracket to prevent this from falling out during installation. I used the top supporting frame and passed through lashing straps that I secured to the radiator to prevent it from accidentally tipping out, slowly letting out slack little by little as I slid the unit into the window frame. This part was easier than I thought it would be, esp with a supporting bracket so I never felt I was in any danger of losing control throughout the process. The hardest part aside from modifying the panels was getting the resting lip on the underside of the unit to lift over the edge of my sill/frame. Once that worked, it settled into the AC window frame L-brackets easily.

So the long story here is it's possible with some modifications and planning to get this thing to fit into a 21-21.25" opening for a perfect fit w/ panels. I don't recommend trying this with anything (window) smaller unless you go panel-less and fill the gaps with something like insulation foam. This is as small (width) as it will get.

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Other reviews have mentioned but I might as well restate. The best selling points are: 1) low noise levels, 2) efficiency, 3) powerful.

The AC unit itself is fantastic. It's so ridiculously quiet I can't hear it over the sound of my computer fan. It cools the room quickly and I can feel air circulating in upper levels of my studio/loft. If you have high ceilings and spend time in high up places, 9500 BTU is a good choice even if your square footage points to something like 6000. My old unit (6000 BTU) was a little under-powered to cool anything but the lower levels of my room. It struggled to get under 80F and on super hot days... I just had to grin and bear it. This unit is a bit more expensive than other units, but the rated efficiency should be factored into the cost calculations. If it works as well as it's supposed to, I estimate I should see my money back after a season or so with better performance to boot.

In these strange times where we're stuck in our homes - might as well make it comfortable. I'm happy that I made this purchase before the season gets super hot and everyone is scrambling to purchase a new AC.

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EDIT: The unit has about 6" depth from INSIDE the window to the furthest point on the front panel. My window sits inside a deep casing, 7" of wall. The unit takes in air from both sides and the bottom so probably best to make sure these intakes are not blocked. With the above modified minimum width, I have about 1-1.5" of head space on all L/R/B sides of the unit. The bottom is more forgiving since the air inlet hole is at a slant so even if it sat flush on the sill it shouldn't get completely blocked. Regardless, this has been plenty enough free space around the AC to provide it with clear air-flow in and operate as expected.

42 people found this helpful

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Real Deal

Efficient Cooling at Its Finest

Reviewed in the United States on July 29, 2023

Size: 10000 BTUStyle: Wifi 115VColor: WhiteVerified Purchase

The air conditioner has been a lifesaver during hot summer days, providing efficient cooling and comfort to my living space. Its performance and user-friendly features have left me impressed and satisfied.

The unit's cooling capacity of 10,000 BTU is perfect for cooling a medium-sized room, and it does so quickly and effectively. Even on scorching days, the air conditioner maintains a consistent and comfortable temperature, making it an excellent addition to any home or office.

Installation was a breeze thanks to the included installation kit and clear instructions. The unit fits perfectly in my window, and its sleek design blends seamlessly with my room decor. It also comes with a handy remote control, allowing me to adjust the settings from across the room.

One of the standout features of this air conditioner is its energy efficiency. It has an Energy Star rating, which means it consumes less energy without compromising on performance. This not only helps reduce my energy bills but also makes it an environmentally conscious choice.

The multiple cooling modes and fan speeds offer versatility, catering to various preferences and weather conditions. The sleep mode is a favorite of mine, as it adjusts the temperature during the night for a comfortable sleep without constantly waking up to make adjustments.

The air conditioner also includes a timer function, allowing me to set it to turn on or off at specific times. This is a convenient feature, especially when I'm away from home, as it helps conserve energy.

In terms of noise level, the air conditioner operates relatively quietly, ensuring minimal disruption during daily activities or rest. Even at its highest fan speed, the noise remains tolerable and not bothersome.

Maintenance is straightforward, with the washable and reusable filter being easy to clean. Regular maintenance keeps the unit running smoothly and efficiently, ensuring that it continues to provide optimal cooling performance.

Overall, the air conditioner has proven to be a reliable and efficient cooling solution for my home. Its user-friendly features, energy efficiency, and effective cooling capabilities make it a standout product in the market. If you're in need of a powerful and convenient window air conditioner, I highly recommend considering this LG model.

3 people found this helpful

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Roman C.

Quietest window AC ever.

Reviewed in the United States on April 12, 2019

Size: 14000 BTUStyle: Wifi 115VColor: WhiteVerified Purchase

If you can fit it in your window . It is THE best thing that can run on 110v. Quiet. Air don’t seem to create much turbulence coming through this unit. Yet it can blow air hard . As well as it has nice “sleep” feature . That function on a timer . If you require ac . But also want to keep it quiet before you fall asleep. Once timer (1-7hrs) expires . Your ac will resume normal operation. Except in my case it switched to saver mode right after. WiFi . I am new to this feature . But few points I have. Are. Other users complained that their router needs to be right next to the unit in order to work. ... yet in my case my iPhone 8+ and my canon printer don’t always catch signal. Yet ac unit works like a Champ . The WiFi turns your phone in to remove control. With virtually unlimited range.( works on cellular network)
Also add feature of scheduling your ac run times. Just think of it. If you like to come back to your home and not wait for your place to cool. Yet you don’t wanna run it all day and waste electricity. Problem solved . Before you hit road for your home . Just open mobile app. And tell it to cool place to the desired temp. Not like it’s gonna take long. This thing can put out some crisp air in seconds. If you already know what times you are going to be home . Just set up schedule. Heck if you’re curious how much of an Oven your place is . App will tell you so you don’t come home to personal sauna . Not convinced yet? Oh yeah now I need to mention some cons. Now they aren’t bad. But something some will find annoying. Well you see lg has this theme going on . (With multiple appliances) (my microwave for example.) they make these cheery LOUD beeps . Every time you press a button... or turn them . On... it’s almost like lg is trying to let everyone in house hold . Or neighbor hood know that you have been using your ac or microwave... but that’s about all on that.
One slightly weird feature that you will notice with this unit... at first you will think that it’s broken... well when you change your fan speeds it does this gradual spin up... which is nice for keeping people asleep. But a darn ding sound probably already woke them up...
coming back to the topic of quietness . When I first powered up . My wife asked me why it’s not working. ... I directed airflow at her and she couldn’t believe that it was actually running... but it really. Prices always change . I’ve scored mine for around 350 bucks... good luck finding anything better for same price.
Some people who put comments seem to have only 5 or 1 star... so ones with one star commonly complain how it’s damaged ... blame your mail man. Packaging was solid. Yet to outside appearances it looked like a damn thing was dropped down stare case . Very long one... and probably few times ... yeah there was dent on grill both of condenser and air vent was slightly bent.... nothing that you will ever see inside home. So I can care less . It works better then advertised . It has extra features. It can run very cheap. . . ( warning . Its going to be heaviest thing you are going to lift in a while. But it’s worth it)

75 people found this helpful

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ddh

Lots of cooling power.

Reviewed in the United States on May 2, 2021

Size: 22000 BTUStyle: Wifi 230VColor: WhiteVerified Purchase

Installation was a little bit easier than I expected given the weight of the unit. Things were helped by the fact that the cooling unit smoothly and easily slid out of the mounting frame. After installing the frame into the window opening the cooling unit slid easily back in - no snags or rough edges to catch on.

All the parts were in the package and they all fit as they were supposed to. After plugging the unit in and turning on the power I let the unit run on its default settings while I set the air deflectors. It cooled the building fairly quickly. So far (about a month), I have not had any problems.

A couple of things worth mentioning are:

1. When using the thermostat the unit's fan will turn on once every three minutes to sample the air to determine whether the compressor needs to turn on. It is a little be distracting at first but it is pretty quiet and I do not notice it now. The frequency of the noise from turning on every three minutes is why I gave it a 4 on noise, but it is a very quiet running machine.

2. The cord is rather short and comes out of the unit on the right side as you are facing it. You should measure carefully to make sure it will reach your outlet. I thought I had at least 6 inches to spare but really missed by about an inch. It is in a shop and I installed my own outlets with conduit along the walls so I was able to relocate the outlet by just enough to reach without doing any major work, but I was a little but lucky.

3. We have only had a couple of days above 80 degrees so far this year so i made my judgement, "lots of cooling power", based on the speed with which it brought the temp down. However, it is an all metal building so the temps would not be bearable inside without a/c, even in the low 80's and even though it is will insulated. If it turns out to be unable to handle temps in the 95-105 range I will update. So far, though, I have not used anything beyond the lowest settings so it seems likely that there will not be an issue.

4. The review tool asks to rate the energy efficiency. It is too soon to tell. I thought that leaving it blank might calculate as a zero in the averages so I gave it a 4. It might be a 5.

update: (4/14/22) My shop is a 30x30 metal building and last summer I kept the temp set at 78 when I was out and down to 72 when I was using it. It cooled quickly and maintained a low temp easily. I have used energy saver and low fan speed almost exclusively. This is in Texas where the average high was around 95 or so for June through September. So I would say it has lots of cooling power.

Also, I did not have a electric bill above 90 during that time, including shop lights and various machinery. The shop is well insulated but, still, I would say it is efficient.

12 people found this helpful

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Bob in NJ

8/30/21 update: Excellent Machine with Control Glitches

Reviewed in the United States on August 10, 2021

Size: 14000 BTUStyle: Wifi 115VColor: WhiteVerified Purchase

After two months of use I have concluded that it is by far the best AC I've ever installed (out of seven). However, it is not flawless - the reason for this review and the downgrade from five stars I first gave it. The single flaw I have noted is that the control system can hang up and cause it to not deliver its full rated output. That problem has happened three times so far and was resolved in each instance by unplugging the unit for a minute and then re-plugging it, letting it "reboot" whatever control system it has.

The symptom of the problem was the inability to cool the room, regardless of how low I set the temperature, under conditions which it had easily handled previously. It is a symptom which can easily be mistaken for inadequate capacity. The reason I could confirm the problem is that I have been continuously monitoring its power usage with a kill-a-watt meter. Normally it operates between a low of 150 watts and a high of 1150 watts. On three occasions it refused to operate at more than 300 - 400 watts despite targeting a temperature 10 degrees below room temperature. After unplugging it for a minute it then easily ramped up over 15 minutes to 1050 - 1150 watts and cooled the room down in each case. I do not know the cause of the problem, but I seem to have found a simple cure. If it continues to occur, I will put it on a timer to interrupt its power and reboot it on some frequent basis. I did not wish to let that problem detract from its five star rating for its normally outstanding characteristics, but after three occurrences, I must.

Other operating characteristics seem pretty good. It's output/electric demand is determined by the difference between setpoint and room temperature. In energy saving mode, in my use, it will start when room temperature is about 2 degrees higher than setpoint and will shut off when about one degree below setpoint. Otherwise it quietly varies its output to keep temperature closer to the setpoint, as it will do when not in energy saver mode. I have other ACs that noisily cycle on and off drawing 800 watts or so; I far prefer this when it runs quietly and continuously in the 200-300 watt range when it is 5-10 degrees hotter outside than inside.

You know you have a winner when the box declares that comparable units have operating cost of $115 to $182 per year and this has an estimated $68 yearly cost because it became available after most other units were tested to establish the range.

Just some additional comments on delivery and installation: It arrived on a Fed Ex semi truck. The driver called in advance to find out if my road had room for his oversize entry and exit. The unit had strapping around the box and more straps to secure it to a pallet, which were removed to get it in the door. Turns out that a pallet is essential because the bottom of the box is absent to allow the box to be slipped off upward when the box straps - which were used to carry it - were removed. There was just a thin layer of foam under the AC, but the unit was well protected on sides and top. The potentially breakable plastic front was not mounted to the unit, but separately packed on top with a warning not to stand on the box. I thought it very well packaged, if delivered on the pallet; but very vulnerable without it. My vendor, Sylvane, did a good job of delivery.

All my ACs are through the wall mounted. See the picture of this one mounted at maximum height under the eaves. That was necessary to get its air to exit above the TV that has to share the same wall. It can be a hassle making the hole in siding, but wall mounts are much better weather sealed and less likely to have vibration. Also I never have to remove them seasonally. Despite sub-zero Winter temperatures, I've never had a problem. This unit replaced an undersized unit, so the hole just had to be made larger for me. Mounting the sleeve to wall studs eliminates all weight lifting and positioning problems. When the sleeve is secured, I use an extension ladder, as pictured, sloped up to the sleeve to slide the AC up to sleeve height where one hand can give it the final tilt before sliding it into the sleeve. The ladder is held to any desired height with firring strips clamped together, braced securely and tied to the ladder. It was thus a one man install with nothing heavier than a ladder to lift.

I have no plans to use wi-fi. The remote has nearly full capability; the dirty filter timer can only be reset on the unit, however.

52 people found this helpful

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1BreathTaken

Cooled an entire 1200sq ft house

Reviewed in the United States on March 20, 2024

Size: 24000 BTUStyle: Wifi 230VColor: Bright WhiteVerified Purchase

Solid unit turned the office into an ice box while cooling the rest of the house too. Needed to use a step down transformer box (240v to 110v at 5000watt).
The dual inverter really kept power consumption down.

Our central AC went bust last summer and that thing was eating $150-170 of electricity every year! This LG 23500 BTU unit was only eating $80-90 !! Could not ask for better efficiency in Florida heat! Loud? Not as much as the horrific Frigidaire units and the hum it generates is actually soothing white noise rather than a loud compressor noise which is otherwise typical from such units.. this was the best AC I’ve ever used. The Alexa integration is practically non existent however so be prepared to set a good schedule for off/on and various temps based on your seasons within the ThinQ LG app itself. Alexa can’t do anything because she always thinks the unit is in a mode that can’t be adjusted when you’re using the ‘efficiency’ mode which is what utilizes the dual inverter system, to keep the cooling variable and less power hungry. She can turn the unit on and off if needed and also switch modes to COOL or FAN and then you can adjust temps and fan speed and then switch back to the efficiency mode. Not an ideal way of handling things but it works.

8/10 overall I loved the reduction in electricity cost and the sound was totally bearable. Super great unit

One person found this helpful

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BlackCatJack

Worst purchase EVER!

Reviewed in the United States on August 22, 2022

Size: 14000 BTUStyle: Wifi 115VColor: WhiteVerified Purchase

SUPER LONG REVIEW (sorry):
Bought this as a backup to our central air. Took 10 days to arrive. Husband installed according to directions. Doesn't work at all. Makes a horrible racket when it kicks into high. Sounds like a blade is banging on the inside and it shakes the whole unit. Can not use at all!!!
Also, there are three dents in the back and the fins have a huge scar. The packaging on this unit was horrible. It had no outer box, just the box that the unit comes in which is open on both sides, allowing damage to occur. I have no doubt the damaged fins were the cause of the poor packaging, but the damage to the innards is so severe that it was caused elsewhere.
Called the seller and they would not do anything. Was told to call LG. Seriously?
The seller has a link on the product page that takes you to the LG store and seeing this made me think I was actually buying it from LG. They need to take that link down as it's misleading. I did not know I was buying from "Cyber Savings"
So...called LG. Was on the phone with them for almost 2 hours! They would not replace the unit, even though it is brand new and never used (supposedly). They would ONLY agree to send a technician. Had to wait 4 days for the tech. Waited from noon and he finally arrived after 5pm.
When he looked inside the unit, he stated that nothing looks right and he will request a replacement, however, he also said it is not his decision so he has no idea what they will say (will find out today). He stated that if they tell him to repair it, he has no idea how to do that since it's so messed up.
LG needs to step up and take care of their customers. This is supposed to a brand new unit. Never used. It needs to be replaced. There should be no question at all and we should not have to wait this long and go through all of this stress and hassle. Back your products up LG.
As for the seller...shame on you for treating your customers this poorly. I will never purchase anything from this "store" again. I'm curious as to where they got this unit from? Did they buy a truckload of returns, is it a used unit, refurbished? If they did, they need to specify that in the listing.
I will update this review once I have a final decision. For now, my recommendation is to not buy it.

UPDATE 1: Technician requested a replacement, but LG denied. LG feels the damage was caused in delivery, so they refuse to do anything. We were sent a report that stated the insides of the AC are "tweaked". The tech told us that it looked like a return or previously owned product, but he refused to put that in the report. At this point, I don't care if it was the manufacturer, the seller or the delivery company who caused the damage, I just want my money back...rightfully so.
Return eventually authorized by company. Sent unit back in original packaging (better than how we received it!), sent pics, sent the report etc, but I'm still waiting on my refund. The return was received but they don't seem in a hurry at all. Never had this much trouble with any company. It's impossible to get a hold of them in any way as well.
I will initiate a chargeback by September 6th if I don't get this refund.

26 people found this helpful

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Joshua Resto

Love it 👍👍👍👍🎉🎉

Reviewed in the United States on April 17, 2024

Size: 8000 BTUStyle: Wifi 115VColor: Bright WhiteVerified Purchase

Item is very quiet like for size and Cruz room very quick easy installation, quality, comfort, and easy controls

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y2ks

IMO Bracket is needed

Reviewed in the United States on April 6, 2024

Size: 8000 BTUStyle: Wifi 115VColor: Bright WhiteVerified Purchase

Set up and connecting to the LG app was easy, just wished it came with a AC bracket for extra security. You can probably get away without a bracket, but with a bracket it gives me a sense of security.

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Olga Quevedo

Muy bueno

Reviewed in the United States on April 18, 2024

Size: 8000 BTUStyle: Wifi 115VColor: Bright WhiteVerified Purchase

Me gusto trabaja bien ya lo compre 2 beces lo recomiendo 👍

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