Amazon.com: Customer reviews: Motorola Moto E5 Plus XT1924-4 16GB, 6", Dual Sim, 2GB RAM, GSM Unlocked International Model, No Warranty (Grey)

Top positive review

WOW!! better thank samsung

Reviewed in the United States on October 13, 2018

My Samsung Galaxy note just decided to act up and die on me. After researching phones I found this one. The size is amazing. The camera is just okay. Overall this phone is well worth the money. Not loaded with preloaded junk most phones have, fast and easy to use. I did not have to charge this phone for 3 days after it arrived! The battery life is incredible. The only thing I don't like is not having a good case made by otterbox, they don't make one for this phone. I highly recommend this phone.

5 people found this helpful

Top critical review

Critical reviews›

Caryn

US buyers beware of this international version!

Reviewed in the United States on May 15, 2020

Pros:
*Screen size
*Battery life

Cons:
*Inconvenient fingerprint scanner
*Updates in Portugese or Spanish
*No 5Ghz WiFi connectivity

Replaced my e4 Plus with this, and after using for 2 months I wish I'd chosen differently. I did see that it was the international version, but the listing doesn't explain that it has functional differences from the US version. I thought that I did adequate research, but I was wrong, because this version of the phone will only connect to 2.4Ghz WiFi. Apparently ONLY the US version connects to 5Ghz. This means that I can not connect to some public WiFi if they only provide 5Ghz service, and that is problematic in locations with poor cell coverage. This is the deal breaker.
The nice size and battery life are not enough to negate the negatives. Plus, I still miss having a front fingerprint scanner, and updates in a foreign language without an option to change the language is disconcerting.

137 total ratings, 51 with reviews

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From the United States

Lisa Renee

WOW!! better thank samsung

Reviewed in the United States on October 13, 2018

Verified Purchase

5 people found this helpful

Helpful

Jose Delgado

one year after use review

Reviewed in the United States on November 30, 2019

Verified Purchase

today one year after im buying my exact moto e5 plus again but just with more gigs of space but if you dont need as much as i u r perfect with 16gb. i dont game on phone or others... but for hotspot all day youtube whatsapp facebook videos etc, its a marvelous battery... very quick and hasnt had any cons... i love it!

Helpful

Caryn

US buyers beware of this international version!

Reviewed in the United States on May 15, 2020

Verified Purchase

Helpful

John - Michigan

No 5.0 WIFI? Hard to get to 4G LTE

Reviewed in the United States on November 10, 2018

Verified Purchase

Ok So I had a High end SONY Xperia phone and as previous reviews said.... great phone till the warranty dies... and so will your Sony phone. So I was not going to bother with that. But I wanted a phone with a 6" screen...Oreo....descent specs. and a battery that will at least get me thru the day ( legit day usage and so on... not just 5 minutes of calls & nothing else) and UNDER $200.00! I figured it would be easy... NOPE this is about the only phone that makes the cut! All in all it's great good features fast speed.... good screen.

PROS:
6" screen
unlocked ( worked with Cricket Wireless ((AT&T))
NO bloatware beyond basic Motorola stuff. Nothing like the same phone from cricket...
MASSIVE AND I MEAN MASSIVE BATTERY! 5000 Mil-amps SO I expect to get a full day of good usage out of this sucker
Finger print access
all the newer motion features and hand gestures along with night light screen settings and things that the more expensive and "fancier" Sony didn't have.
Came with basic clear TPU soft case / cover i assume just for grip because the original finish is soooo smooth it's a butterfingers NIGHTMARE!

CONS:
I have learned there is ALWAYS a trade off. I wont pay $800+ for a phone NO WAY
No 5.0 WiFi compatibility??? Just can't see the 5.0 WIFI anywhere.
Trying to get this sucker to connect consistently with 4G LTE took over 3 hours with cricket and Motorola.
Cricket was MUCH more helpful.
Dual sim is nice ( though i will never use it) but you have to use port #2 for it to work best with your original SIM card.
This little sucker is SLIPPERY! I mean you may as well cover it in ice it's so slick.... SO get a good case otherwise ... OOPS

At the end of the day I am willing to deal with the CONS given the performance and most of all the over the tips on-board battery size & features.. i just hope Motorola keeps up on their "assumed quality name" after the warranty expires.

Cheers!

8 people found this helpful

Helpful

Javier

Big phone, great features, at a budget friendly price.

Reviewed in the United States on November 21, 2018

Verified Purchase

Great phone! I was looking to get my wife a new phone and this fit the bill. Packed with features great camera, excellent battery life, and best of all its unlocked.

4 people found this helpful

Helpful

CJAYJR

Functionality

Reviewed in the United States on November 24, 2019

Verified Purchase

My wife was glad to give up her flip phone after learning how easy it is to use her new smartphone. Because it is like mine makes it easy to teach her the various functions and in helping her keep it up to-date

Helpful

connor

Losing 4g every other day

Reviewed in the United States on December 19, 2018

Verified Purchase

Good phone having an issue with 4g it keeps switching from lte to H and I have been having to take out the sim card and switch sim slots every other day since I've had the product that's the only thing that seems to work asked at&t and they have reasons to believe it's the phone mainly because my the new sim they gave me work fine in the old phone would like to resolve the issue because I do like the phone not sure if it's this product in general or just this specific phone is defective. Please help

6 people found this helpful

Helpful

Marie Wagner

Large screen, battery life, value

Reviewed in the United States on February 4, 2020

Price

Reviewed in the United States on February 24, 2019

Verified Purchase

Battery life is great. It lasted a day and a off using it moderately on facebook, emails, and a few hours of tv shows. The camera is fine and decent for the price of the phone.

Helpful

Cecile

Motorola makes good phones

Reviewed in the United States on August 17, 2019

Verified Purchase

So far I am happy with this purchase, I have always purchase Motorola phones in the past, they product works very fast very powerful.

Helpful

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Motorola Moto E5 Plus XT1924-4 16GB, 6", Dual Sim, 2GB RAM, GSM Unlocked International Model, No Warranty (Grey)

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Motorola Moto E5 Plus XT1924-4 16GB, 6", Dual Sim, 2GB RAM, GSM Unlocked International Model, No Warranty (Grey)

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