Amazon.com: Customer reviews: ASUS Chromebook C523 Laptop, 15.6" HD NanoEdge-Display with 180 Degree-Hinge Intel Dual Core Celeron-Processor, 4GB-RAM, 32GB Storage, Silver Color, C523NA-DH02

Top positive review

perfect for my needs

Reviewed in the United States on December 7, 2018

this laptop way exceeds my expectations. great performance. great screen clarity. super light.

it does very well for me using a connection via my tethered phone. it performs light years faster than my windows laptop utilizing a tethered connection. so i highly recommend if your internet connection is a limited one like in a tethered scenario.

keyboard layout is weird.. no page down, page up, delete, and other mainstays. but i am sure i will get use to the new alternative. just don't understand why companies institute change for the sake of change. it is a turn-off.

the laptop is made very well. the keyboard has good action. great display it boots up fast.. real fast from what i am used to. and light.. almost makes it seem cheap. it is not, of course. it is very well made. but that is how light it is.

i am thoroughly satisfied.

the only demerit has nothing to do with the laptop.. but it comes with absolutely NO documentation. not even a quick start guide on how to turn on... what ports are what.. power supply, etc. the manual is a downloadable file online, but how are you supposed to get to that without having enough info to get the thing up and running? i thought this was incredibly thoughtless of asus. i am a retired sun solaris admin, so i am able to get pretty much anything computer related figured out. but i'm writing this for the home user who might buy this thing.

and it seems to not be a fluke. when i was registering the device, the tech person told me that is the way they come... download the pdf. dumb. and overall, asus' website is a kludge, and their tech support is wooden. and all i was doing was registering a laptop. (their registration process online would not work that night, and the website has all the deftness of something designed by a govt agency)

bottom line.. great product. but don't have high hopes for any future company/customer interfacing.

48 people found this helpful

Top critical review

Critical reviews›

kindle customer

VERY disappointing

Reviewed in the United States on April 3, 2020

I was really excited to get this machine. Sadly it's been a major problem. The screen quality is dull, and colors are weak. No help feature to tell you how to adjust them. Can't print from this machine. I tried several ways to connect the printer, followed all instructions in the Help function, finally got the printer entered, and the best it will do is "save." Additionally, if you would be able to print, for some unknown reason, everything has to go to Google Cloud first. That's why I tried to download Firefox, because I have no problem printing from there. But, you absolutely can't download Firefox browser. Worst of all, Chromebooks expire and then they will no longer support uploads or security fixes. This was NOT disclosed when I bought this and I cannot find out when mine expires. Internet check says it could possibly already be expired . . . apparently not required of seller to advise you of that very important information. I don't need gaming, I just need to print documents, connect to friends and family, and maintain my privacy. This machine is seriously disappointing-a waste of my time and my money, in my opinion.

One person found this helpful

1,725 total ratings, 437 with reviews

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From the United States

perfect for my needs

Reviewed in the United States on December 7, 2018

Verified Purchase

48 people found this helpful

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Ganesh

My very first Chromebook!

Reviewed in the United States on November 30, 2018

Verified Purchase

I wanted to buy my mom a laptop since her 10 year old Toshiba finally failed. I was looking at all the options out there, but everything in my budget range was either way too slow. All she does is watch movies and surf the web, youtube, etc., so I wanted to find her a laptop that was particularly keen for those type of tasks. I started looking into Chromebooks. Mind you, this was the very first Chromebook that I've purchased, so I didn't know what to look for when it comes to specs. I mean, lets face it-when it comes to specs, Chromebooks that are out on the market right now has some very weak specs. But dont be fooled by the unimpressive numbers. Chromebooks use Chrome OS which was developed by Google. They use a completely different user interface than, say Microsoft or Apple. Chrome OS uses significantly less resources, therefore your computer runs very fast, even with low specs. For example, my mom's old Toshiba had an 10 year old Intel Celeron processor, 8 GB of ram, 500 GB HDD. Nothing too impressive, just an average laptop. This Toshiba took about 4 minutes to boot up. When it comes to surfing the web, watching YouTube, etc., it was an absolute pain! This ASUS Chromebook has similar, or even weaker specs: Intel Celeron processor, 4 GB ram, 32GB storage. You would be wondering why on earth would anyone get a computer that has such weak spec sheet? Don't be fooled. I was skeptical too when I first purchased this Chromebook. The laptop is able to boot up in 7 seconds. Thats right, 7 SECONDS!!! The entire setup of the laptop took less than 2 minutes. All you have to do is log in using your wifi information and Gmail account. Everything else sets up automatically. The user interface was really simplistic, even a kid could operate it. It makes sense as to why it only has 32GB of storage. You store all your documents on Google's cloud. All the apps you could possibly ever want is included: Google Calendar, Google Docs, Google Drive, etc. In my mom's case, all she does is watch YouTube, so this is the perfect laptop for that. Not to mention, it is incredibly thin! It almost looks like a MacBook Air from far away. The Chrome OS updates your computer discretely so you don't have to worry about the hassle of updating your laptop or be alerted to do so. You also dont get any viruses on Chromebooks too since Google has your back with their security features. All in all this is a fantastic laptop for the price. My mom has been using it for a couple days now and she absolutely loves it! In fact, she tends to baby it by covering it up with the packing sleeve after every use. LOL!

360 people found this helpful

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BryanV21

Great Simple Chromebook

Reviewed in the United States on January 1, 2020

Verified Purchase

I love the quick boot up time. I had this up and running out of the box faster than my old laptop would boot up.

It's not very powerful, as it gets slow if I'm casting something like YouTube TV while browsing another website. And the speakers aren't great. But at this price I don't mind that at all.

Overall, I'm very happy with this purchase. If you want a basic laptop, to do some things like browse the internet, then this is a great choice.

EDIT: After a few months I'm still really liking this. I'm now using it for Zoom video calls, and the quality has been great. I actually haven't had any issues with this computer at all. Keep in mind, though, that I'm not a heavy user of this computer. I'll browse the internet on it, watch Youtube videos, but not a whole lot else. So if you want a simple computer to just "fart" around on, then this is an excellent choice.

EDIT 2: The charger stopped working a couple of days ago (8/22 to be exact), and I just bought this on 12/23. I had to speak with someone at Asus to try and find a resolution for this and was told I could send the charger in for repair, otherwise, there's nothing they could do. While that response is understandable, it is difficult to swallow since I'd purchased this item only 10 months ago.

2 people found this helpful

Helpful

Kelsie

Great product for price-UPDATED REVIEW

Reviewed in the United States on March 1, 2019

Verified Purchase

So far i am LOVING my chromebook. This is my first one to own and it was a breeze to set up. I am not technologically smart so when i say it's easy, it's easy. I will be using this for my online schooling. But for $229 id say i got a heck of a deal! It boots up extremely fast, runs the internet smoothly, and is very new user friendly. The only thing i dont like is that there is no back light on the keyboard. But that is something that can be looked past in my case. All in all this is a great machine!

2 MONTHS AFTER PURCHASE:
Still running awesome! The machine still boots up just as fast, still surfs the web just as fast. The ONLY difference that i have noticed is the battery life. It is still GREAT, however it needs to be charged just slightly more often than when i first bought it. Keep in mind i am a full time college student so i use this computer A LOT. I just wanted to give a positive update to the Chromebook just simply because it is my first computer to own and it has treated me very well so far. My laptop mainly sits at a desk so charging is no problem for me. The battery is still fantastic, I am just stating i noticed a slight difference in the past two months.
Still worth it! :)

7 MONTHS AFTER PURCHASE:
It still runs awesome!

24 people found this helpful

Helpful

George M

IT"S JUST WHAT I WANTED

Reviewed in the United States on September 7, 2019

Verified Purchase

I was fed up with the constant updates that sluggish performance they caused on my previous lap top. The short battery life was also a major issue. I swore that when I replaced it I was dumping that operating system and the other alternative is too expensive which left me with Chrome to try. I am glad I did. I never had a laptop that started up so fast before. Pages load faster, the Chromebook is much lighter and the battery really does last around 10 hours. I only wish I had made the switch earlier instead of putting it off. That would have saved me a year of aggravation with my old laptop. Just one thing I find a bit annoying is that it will not work with my printer. Evidently if you need a web based printer to work with it. There is a work around that involves printing using the wi-fi through your old lap top so I still need to keep the old laptop and have it on when I print anything from the Chromebook. Eventually I will buy a new printer.

Helpful

kindle customer

VERY disappointing

Reviewed in the United States on April 3, 2020

Verified Purchase

One person found this helpful

Helpful

Colin Read

Great value

Reviewed in the United States on November 27, 2018

Verified Purchase

I have been using this Chromebook for a day now. The battery life is definitely all day, the OS is crisp and quick, and the new version of the OS allows you to download your favorite android apps from PlayStore. I am using it as my main business laptop too, as it is light and the screen is a good size. The OS will allow you to run Linux programs by opening the Linux terminal in its apps and typing:

sudo apt -get install libreoffice

It takes perhaps 15 minutes to download this Office substitute, but the substitute is very good and nicely Office compatible.

The power cube is good too. The USB-C cord and port is very convenient as one cord now charges this device, my Windows 2in1, my wife's laptop, and our phones. We have a few power cubes, and now we have another that has enough power (at 2.4 amps) to charge and run any of our devices.

Finally, the keyboard is solid and does not slow me down. One annoying thing coming from windows is the lack of a delete key and a snipping tool. However, there is a program switch key on the top row, above the number 6 which, if pressed along with CTRL and Shift, is a snipping tool. And, ALT backspace is a delete key. So, I can do everything I do, at a pretty sophisticated level, all on one bright and fast machine with long battery life and a $239 pricetag. Heck, Office alone almost costs that. This is a very good solution for home or corporate.

114 people found this helpful

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Zack

Probably good for children.

Reviewed in the United States on April 27, 2019

Verified Purchase

There aren't a lot of complaints I have about this laptop. But the ones that I do have are the reason I ended up returning it. Let's start with the good: It's lightweight, affordable, and charges quickly thanks to USB-C. The keyboard and mouse pad are acceptable. The IO options cover everything I needed. And the battery lasts long enough to take it on the go with you throughout the day. The performance speed was good enough, though there were times where I felt like a faster processer or more RAM would have been an asset, especially when doing heavy multitasking.

Now for the things I just couldn't get over: This laptop was intended primarily for media consumption--watching YouTube, Hulu, browsing social media, etc. The biggest issue with this? The speakers are on the bottom of the laptop chassis.
So when you set it down on a table, couch, or anywhere else really, the audio becomes muffled and really unenjoyable. You can still hear it, but it really detracts from the viewing experience in a significant way. I found myself propping it up on books or other objects, but regardless, the sound is still being fired away from you. Yes, the speakers get loud to overcome this design choice. But the drivers aren't good enough to do so without some noticeable distortion. And if you're watching something while laying in bed, you can forget about sound clarity entirely.

While I understand that this design decision was to make the top of the laptop spill-proof, it was a compromise I couldn't live with.

The other big issue I had was with the display. The screen is large, bright, and...the resolution is ever so slightly dull. You can tell it's close to 1080p, but not quite there. And I think the larger screen size really necessitates true 1080p, if not 1440p. Regardless of what I watched, I always found myself wishing the image was just a little more crisp.

And before you start: Yes, the source content I was watching was 1080, and looked better on my $150 HP 15 Black Friday laptop from Walmart that I've had for 5-6 years.

The icing on the cake? My old HP laptop is a touch screen as well, where as this one is not. And I wish it was. Big displays really benefit from touch capabilities.

The nail in the coffin was the simple fact that a $260 laptop today should not be worse in display resolution, touch capabilities and speaker placement than a $150-$200 laptop from over 5 years ago. I know inflation should be accounted for, but in a lot of ways that count for me, this felt like a downgrade.

6 people found this helpful

Helpful

P. Masullo

I love this Chromebook but...

Reviewed in the United States on January 17, 2019

Verified Purchase

I do. I absolutely love this device and I am so glad I bit the bullet and bought one. I have had it for a few weeks now and I don't miss my Windows laptop one single bit. I was worried that my laptop had features with which a Chromebook could not compete. I haven't come across any.

Chromebooks do not come with optical drives or a hard drive with a ton of space. You also can't load third party software such as MS Office or TurboTax. There simply isn't the space or computing power to do so, not to mention the OS to support it.

Chromebooks do come with the Chrome OS, browser and the ability to download apps from Google Play. Onboard storage is limited to 16 - 64 GB but Chrome is fully integrated with Google Drive (unlimited storage) and you can easily use an SD card or a thumb drive so you can access files offline. They also have considerably more battery time than a conventional laptop. You can easily use the online version of MS Office if your account is associated with a licensed copy of MS Office or you can subscribe to Office 365 and most software applications you would use (e.g. Turbotax) have web-based versions as well.

Anyway, back to the review of the ASUS C523. Its a great device. The C523 has a full 15.6 inch display so it "looks" like any full size laptop. It is fully integrated with all of my Google resources...mail, Google Drive, Youtube and I can access content from Netflix via the Chrome browser or the app. I can store files locally if I want but I usually just save them to Google Drive. Its very portable and light so I can move with as easily as a spiral notebook. The thing that really wows me is that it is "instant on". I don't have to wait for some convoluted boot process...I open the lid, type my PIN and I am in with no delay. Updates are done in the background and I have not had to do a reboot yet because of one. It intefrated with my (wireless) printer in a snap...I have not tried USB connecting the printer so I don't know if that would work.

The only negative thing I have to say is regarding battery life. ASUS says you can get up to 10 hours of battery life. That is not true. There is nothing that you can do on this device that is economical enough to get you to 10 hours of battery life. I would say you can count on about 5 hours MAX if you are just surfing the internet or watching Netflix and the display brightness is kept as low as possible. I usually have to plug it in shortly after four hours; still better than my laptop.

232 people found this helpful

Helpful

Olive

A good budget chromebook with some _meh_ features

Reviewed in the United States on July 30, 2019

Verified Purchase

We get what we pay for! This Chromebook is completely adequate for my uses, and a great product for the price, but don't go expecting excellence from a $200ish computer, which is what I paid for it on sale.

I purchased this computer because my old Chromebook was a little worn and I wanted something with a larger screen. I didn't have much money to spend, so I bought this one when it came along. It fits my needs-a basic computer with a bigger screen to do work on.

Pros:
- Looks slick --nice silver aluminum that looks chic
- Big screen with 180 degree tilt - Much easier to use for work with it's roomy screen.
- No glare--I can use this without any glare issues regardless of where I sit
- Fast - No lag even with a bunch of tabs open and other apps running simultaneously
- Big keyboard, big touchpad - no fat finger errors here, this is a robust keyboard
- plenty of ports
- Loud and clear speakers --has good sound for a little computer

Meh:
- Batter life is meh. Haven't measured objectively, but I'm not sure it would last a full work day without a charge. Fine for me, but if you're taking long trips you might have to adjust screen brightness or settings to keep this going for the long haul
- after a week of use, the inside around where my wrist sits already has a chip. Not hugely noticeable and not on the outside, but still irritating, especially since I'm careful with my computers
- Keyboard keys are a little low--would like more bounce /resistance to them
- Screen is a little dull, even at full brightness. Maybe this is a tradeoff for the lack of glare, but the display is disappointing. It is hard to use in bright sunlight because of the dullness.
- Sound is a little tinny--the speakers are loud and clear, but the sound is a little tinny...not sure how this compares computer to computer, this might be as good as you could expect for a little chromebook IDK

2 people found this helpful

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ASUS Chromebook C523 Laptop, 15.6" HD NanoEdge-Display with 180 Degree-Hinge Intel Dual Core Celeron-Processor, 4GB-RAM, 32GB Storage, Silver Color, C523NA-DH02

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ASUS Chromebook C523 Laptop, 15.6" HD NanoEdge-Display with 180 Degree-Hinge Intel Dual Core Celeron-Processor, 4GB-RAM, 32GB Storage, Silver Color, C523NA-DH02

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