Amazon.com: Customer reviews: Microsoft Surface Studio 2 (Intel Core i7, 16GB RAM, 1TB)

Top positive review

Unbelievable

Reviewed in the United States on March 1, 2019

This is the most awesome computer I have ever owned. I keep my previous Dell All-in-One as a backup but after looking at the screen of this Microsoft Surface, the Dell looks dark and muddy - I can't even look at it anymore. The monitor resolution is absolutely brilliant! And the screen is huge but super wafer thin. Spending almost 5K is a pretty hefty price tag but it's worth every penny - trust me - you won't be disappointed. I've owned and built desktop computers for as long as I can remember and I've never seen anything like this. I've seen state-of-the-art Apple computers and they don't even come close. What else can I say? It's just astounding!

37 people found this helpful

Top critical review

Critical reviews›

Daniel

This stopped working after 17 months of use. $252.00/month to use

Reviewed in the United States on July 11, 2022

This was a solid product up until the 17 month of using it (purchased 5 Feb 2021). This cost $252.00/month to use. I was expecting this product (Microsoft) to work and be our go to computer for basic functions watching Prime, Amazon, Microsoft Word suite and a drawing application called sketchbook (no gaming). Unfortunately the computer stopped working on or around 7 July 2022. Might be a software issue or might be a hardware issue. (Microsoft cannot say for certain). I contacted Amazon costumer service. Amazon costumer service said that this was a very expensive purchase and that they will forward me to a technician over the phone. This call was then forwarded to a Microsoft technician (rep) eventually. This rep spent 2.5 hours trying to troubleshoot with me over the phone without any positive results. I asked if I could just send this in for repairs. He stated this product was out of warranty Feb 2022. Tough luck. He stated, if I wanted to send it into Microsoft they will send me a replacement surface studio that is refurbished to include a 90 day warranty! All I have to do is pay $800.00 plus local taxes/fees. This is the type of review I wish I would have seen before purchasing this product for over $4,300. I’m disappointed in myself, disappointed in Amazon as well as of course Microsoft. Save yourself from making a mistake and don’t purchase this product and be aware of other bad Microsoft products as well as Amazon products.

25 people found this helpful

86 total ratings, 41 with reviews

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From the United States

Rosemarie Ferrara

Unbelievable

Reviewed in the United States on March 1, 2019

Size: 32 GB RAM, 2 TBVerified Purchase

37 people found this helpful

Helpful

elaine w.

A+ for Style and Function

Reviewed in the United States on July 10, 2020

Size: 16 GB RAM, 1 TBVerified Purchase

I deliberated a long time on this purchase because of the high price tag but it was worth it. I love just about everything about it--the sharp graphics, the touch screen, the tilt that allows me to lower the screen almost flat and read or mark up documents with the stylus while standing up. I am very happy to operate in the Microsoft universe. I'm using Office 365 which has so many great features for a writer. The marketing skews towards visual artists but the Studio 2 offers great functionality for writing and editing. It's a beautiful machine. And I did save about $100 on Amazon compared to other sellers. My only criticism is that the ports located on the back of the stand are hard to reach.

5 people found this helpful

Helpful

Juana Perez

WOW I am so happy! Owing this computer changes the way you see life

Reviewed in the United States on October 15, 2020

Size: 16 GB RAM, 1 TBVerified Purchase

So beautiful, potent and playful. I love the Windows Hello feature, it turns on right away after searching for you!
You can see two or more windows at the same time and boy are they HUGE.
I love drawing on it. Also made my first movie really fast with Animotica which is very easy to use. I had No experience with movie making before.
The value for the money is 3 because it is SO expensive!
LOVE IT, BUY IT

4 people found this helpful

Helpful

Stever

Nearly Perfect

Reviewed in the United States on August 8, 2019

Size: 32 GB RAM, 1 TBVerified Purchase

I've had my Surface Studio 2 for a little over 7 months now and I am pretty happy with it. It is a beautiful system and I don't regret my purchase. Be aware that Microsoft has made certain sacrifices on the construction of this system. The biggest is that they have put all of the components in a very small enclosure. Because of this, the components are basically similar to laptop components. In other words, don't expect the same performance as high-end desktops. I always get a little nervous when running games or applications that are computationally heavy for long stretches of time. The system will get very hot in these cases. In some cases I have experienced thermal throttling. This isn't an issue for 2d art/illustration applications. (Which is the system's real strength.) I'm a little disappointed with the N-Trig technology that Microsoft uses for the stylus. You pretty much have to use some type of software stabilization to compensate for its poor design--you will get jitter otherwise. Microsoft either needs to improve this technology or ditch it. The digitizer on my iPad Pro is much better and I didn't pay nearly as much for the iPad as I did the Surface Studio 2!

33 people found this helpful

Helpful

Daniel

This stopped working after 17 months of use. $252.00/month to use

Reviewed in the United States on July 11, 2022

Size: 32 GB RAM, 1 TBVerified Purchase

The media could not be loaded.

25 people found this helpful

Helpful

Gary W. Behling

Although it is very expensive this is a great machine.

Reviewed in the United States on July 14, 2020

Size: 32 GB RAM, 2 TBVerified Purchase

I like the all in one features of this computer. It is fast and works well. I do have a problem with the camera however. It automatically adjusts itself and I cannot get a true-color picture. I had to buy another camera to get a better picture for this computer.

2 people found this helpful

Helpful

Ajaykumar

Amazing...

Reviewed in the United States on March 17, 2023

Size: 32 GB RAM, 1 TBVerified Purchase

It's so beautiful and works perfect...

Helpful

Warren E. Anastasia

Great computer option.

Reviewed in the United States on December 20, 2020

Size: 32 GB RAM, 1 TBVerified Purchase

I thought the price was fair, the touch screen is a plus and I love the versatility of it especially the ability to use it as a desk tablet with stylis pen.

One person found this helpful

Helpful

Anonymous4763

Overpriced, Washed Out Video, Muffled Sound

Reviewed in the United States on January 16, 2021

Size: 16 GB RAM, 1 TBVerified Purchase

I am going back to my two year old Dell XPS 27 because at least on my Surface Studio 2, the color is washed out particularly on video playback. I find the sound muffled compared to my Dell. Every one raves about the hinged screen on the Studio, but compared to the Dell hinge, it is flimsier. I will keep the Studio but it well may be a backup. The Dell XPS27 was that good. I understand the Dell XPS27 is now discontinued but they make a similar machine using the same hinge without the superior sound bar. If I had to do it over again I would not spend the money on the Studio.

4 people found this helpful

Helpful

Jimmie Malone

An artist's dream

Reviewed in the United States on January 13, 2020

Size: 32 GB RAM, 1 TBVerified Purchase

I mean, it's a massive tablet with pen input. what's not to love? I know no one is making a purchasing decision on a Surface Studio based on my review. All the same, two enthusiastic thumbs up from me. I love this thing, you probably will too.

5 people found this helpful

Helpful

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