Top critical review
1.0 out of 5 starsCareless seller (not) redeemed.
Reviewed in the United States on July 13, 2022
I was still having issues with using my moto mods this morning, so I took a closet look at my phone, and noticed that the rear facing camera plate is cracked clear across, and the crack is right on top of one of the light sensors. This could explain why the device shuts down in camera mode, and could be an easy fix, but the device is also shutting down, seemingly at random. This morning, it shut down when I tried to access Google maps. I will be contacting the seller again, and going through the return process again. I truly hope that my situation is just a one-off.
See previous reviews below.
I received my replacement phone today. I couldn't have asked for more prompt and professional service. I will be looking for this seller on all of my future refurbished device purchases here on Amazon. If not for that initial hiccup, I would be giving five stars. The phone is top notch, and works with all of my moto mods. It's a little glitchy with the camera mods, but that could just be a contact error. Thanks to the seller for going above and beyond to fix my order. See original review below.
This review is dependent on the results of my current exchange with the seller. I received my phone yesterday, and have tried to install several SD cards, but the phone won't read them. It doesn't even have options to access the SD reader. They simply don't exist on this phone. Storage doesn't even list external as an option. This is a deal breaker for me. The SD cards in question are brand new, PNY brand, and meant to be compatible with all android devices up to 128GB.
The phone came with a certificate stating that the refurbishment was successful.
If the phone will not read a compatible SD card, the refurbishment was not successful. If the phone has an SD card slot, it must be able to read a compatible SD card in order to be considered successfully refurbished.
I would appreciate a swift response to this massive issue.