Amazon.com: Customer reviews: Withings Move - Activity Tracking Watch, White & Coral, 38mm

Reviewed in the United States on June 24, 2019

I am so happy I purchased this watch. I really wanted an activity tracker in order to keep track of my daily activity but I didn't want to give up the look and feel of wearing a watch. This activity tracker / watch is the best of both worlds -- it looks like a fun traditional watch but also tracks my steps during the day. It is pretty cool to see my steps & activity progress on the watch dial and also on the app. I am also super impressed by the sleep tracking. Every morning I wake up to check the health mate app and it gives me a break down of my sleep score based on duration, depth, regularity and interruptions. The Withings Move doesn't monitor your Heart Rate like the Withings Steel HR watch but I really didn't need or really want the extra functionality -- plus this watch is super light and such a great fit for what I wanted for my day-to-day watch. Also the fact that I don't have to continue to charge the battery is such an awesome perk! I previously had a watch for running that I never wore since it constantly ran out of battery since I would forget to charge it at night. I should also mention that it was a super easy setup & install. Overall, I'm very happy with the Withings Move.

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Robert Moore

AVOID PRODUCT failure at 2 months

Reviewed in the United States on August 6, 2019

Verified Purchase

Still looks brand new. Still counts steps. But what is a watches roll in life? Well it stopped telling time
after only 2 months of 'easy' ownership. No ocean swimming. No swimming in the rapids. I did shower with
this watch. But wouldn't you think any modern day watch that cost $80 bucks could survive a shower.

Best to avoid this product altogether is my recommendation.
ALSO, there is NO return via Amazon for this product! First time I've ever
seen Amazon NOT stand up to their return policy.

3 people found this helpful

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Yeephang Wong

A cost effective watch that tells the time and counts your steps.

Reviewed in the United States on August 11, 2019

Verified Purchase

I was looking for a simply watch to tell the time and also count my steps, so it did both that so I am pretty satisfied. It's basically a "Swatch" kind of watch that counts your steps, and a little bit more.

Other bonuses include:
Automatically syncs the time to your device
Lightweight, comfortable and minimalist design
Not needing to charge my watch as they rely on batteries, so it's 18 months before I replace them
Tracking sleep
Measuring heart rate
Prompts and tips
Water resistant (Swimming!)
Alarm in the form of vibrations

However, with that price point there are drawbacks.
- The sleep tracker is not very accurate, it would consider me sleeping when I was awake but not moving much (I understood that most watches aren't great sleep trackers anyways so it was an issue I could forego)
- Plastic casing - my watch got scratched the second day of use. There is an alternative glass watch face if you'd prefer (I am happy that this was quite an affordable watch that I didn't mind doing crazy things with so it was okay).
- Disconnecting regularly
- Inability to tell the time in the dark - I think this was new as most of my watches that I have owned, either digital or analogue was able to tell me the time (Maybe they could consider glow in the dark watch hands?)
- No GPS, no heart rate monitor etc

One person found this helpful

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Caroline Herrmann

Great option for beginner smart watch wearers

Reviewed in the United States on July 28, 2019

Verified Purchase

I've had the Withings Move Hybrid Smartwatch for a few weeks and really like it. As someone who doesn't need all the bells and whistles that may come with more premium models, I'm more than happy with the features and services that the watch comes with to track my steps, sleep, activity levels, etc.

An extra bonus is that it does look really sleek on and its wristband is really comfortable. When I'm at work/on my computer for example, I barely notice/feel the watch on my wrist. Usually when it comes to watches, I'd be bothered while wearing a watch and typing and usually take the watch off. Not so with the Withings Move Hybrid Smartwatch, which I'm really pleased about.

Overall, this makes for a great entry/beginner smart watch for those looking for a comfortable, sleek watch to track everyday activities like walking, fitness, and sleep.

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Mark

On the fence about this one...

Reviewed in the United States on January 8, 2020

Verified Purchase

Don't get me wrong, I love my Withings Move (Plastic Case, White/Blue Color), but you need to make sure you understand a few things before purchasing...

It's a plastic case with a plastic 'crystal' (for lack of a better word). And because of that it scratches incredibly easy. I scratched it within the first few weeks and was bummed, but got over it. Over the last ~8 months it's acquired many more small scratches that aren't really noticeable until you look at it in the light and see the shadow of the scratches reflected on the white watch face. I actually took it to a few watch shops to see if they would replace the 'crystal' with a real crystal, but they wouldn't touch it because it's a smart watch.

The stated battery life of 18 months was a joke (for me) and I needed to replace the battery after less than 6 months. I contacted Withings support and there was no warranty recourse as the stated 18 months is "...with the most conservative usage scenario." I will say that my battery might have drained more than a typical user as I wear this every night to track sleep and have a vibrating alarm at least 5 out of 7 days a week. That said, I almost never use the workout/activity tracking function (where you press the button twice to begin an activity).

I would also note that the silicone / rubber strap on the watch irritated my skin after a while (could be just me). However, I was basically wearing the watch 24/7 for tracking/time in the day and sleep tracking/alarm at night and morning. I bought some 3rd party woven nylon straps and haven't had the same issue (though the watch doesn’t look nearly as good as it does with the blue bands). It's likely due to accumulated sweat + silicone band.

Lastly, I just today ran into an issue where my hour hand stopped working. I went through all the steps of trying to sync, adjust it, factory reset, etc. and have contacted support. We'll see what they say and I'm still within my 1 year warranty for a few more months...

So with all those negatives, why am I still on the fence? Because:
• The watch is stunning and I've gotten more compliments and questions about it than any other watch I've owned. I also love that this doesn't look like an Apple Watch / Samsung Gear / moto360 or some other techie device -- it's simple, clean, elegant and easily slips under a dress shirt cuff (i.e., it’s not bulky or thick).
• It's very affordable (as far as watches go) and once I got over worrying about it getting scratched (because it did) I didn't have to baby it and can wear it everywhere (e.g., working out, paddle boarding, swimming, sleeping, work and the board room).
• Sleep tracking. look, I don't know how accurate it is as I have nothing else to compare it to, but I do think it's neat to see how long I've slept, what was light vs. deep, any interruptions, etc. And even if it isn't that accurate, it's at least consistently inaccurate so I can compare my sleep quality on a relative basis over days/weeks/months.
• Smart Alarm. I searched high and low for something simple that I could wear at night, track my sleep and provide me with a vibrating alarm so as not to wake the spouse in the morning. And this hit the mark perfectly. Now the 'smart' part of the smart alarm probably depends on how accurate the sleep tracking is. I can probably count on one hand how often it's woken me up in the middle or near the end of the alarm window that I set, but then oftentimes I don't set a big window.

So that's where I'm at. I still wear this daily, mainly because it tells time, looks simple and elegant, tracks my sleep and wakes me up with the vibrating alarm. I would happily pay more for a sapphire crystal however, and did see that they have a 'Timeless Chic' version that came out which includes a steel case and mineral glass, which at $10 more than the plastic version (sale right now), I might have to purchase and try out (but only after I hear back from Withings support on my current hour hand issue). Also, from some very limited research, it looks like mineral glass scratches much easier than sapphire crystal, so hard to say if it ends up being any more scratch resistant than the plastic 'crystal' ¯\_(ツ)_/¯

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Steve-O

Battery Life Is A Bald Faced Lie

Reviewed in the United States on August 28, 2022

Verified Purchase

I received my watch on August 5th. It is now August 28th. Which doesn’t sound at ALL like a minimum of 6 months. So, the advertised 18 months of battery life, that turns into six months when you read the manual, turns out to be about three weeks using only two features. I use it for step tracking and sleep monitoring, three if you include the time. I have never used GPS. Three. Freaking. Weeks. It says I have three months now using the same features I use now, which appears to mean dead day after tomorrow.
I love the watch. Looks cool for the price, kinda has this Swatch thing going on. Seems consistent…the app is truly excellent. Now, this. $10.00 or so a month for the privilege of using an otherwise basic tracker was NOT what I had in mind, and purchased figuring that promised “up to” 18 months on a battery, I should get about a year. Withings won’t be ashamed of themselves…and they should be. A great product in virtually every other way, this one is doomed to the drawer where failed trackers go to die. And far too soon.
PS-the IQ Shield screen protector works great to prevent the plastic screen from getting scratched up and it’s cheap.
Update: I contacted Withings, who suggested replacing the battery with the recommended Toshiba battery. This I did, and it has been going since. I replaced my own battery (easy) but now it fogs, which doesn’t affect the watch at all performance wise. I will elevate to four stars pending battery life. I DO like the watch. It has survived daily life with me and lived. Get a screen protector.
I removed a star. In the end it fogged up so badly as to be completely useless. I bought a Garmin Venu SQ…happy ever since. As for this? Great idea, poor execution.

One person found this helpful

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Max Tubbesing

No annoying USB charging required

Reviewed in the United States on October 14, 2020

Verified Purchase

The main selling point for me is that these use a standard watch battery, so there is no need to remember to plug into a USB charger every night or whatever like a fitbit. It is pretty basic as far as fitness trackers go, but it does what i want. Tracks sleep and steps and tells time. The app is pretty decent. You can manually input a lot of other parameters to track like your weight. Main complaint with the app is that it doesn't have it's own food journal. If you want to track food, it directs you to UnderArmor's myfitnesspal program that constantly wants you to pay for premium access.

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Erin Norton

Loved this until I didn’t (1month later)

Reviewed in the United States on September 27, 2021

Verified Purchase

I should start by saying the first month I owned this watch I was obsessed. It was working exactly as I wanted.

I’ve had this watch for 2 months and other than an occasional swim in the lake. It hasn't been “in” water. Yet there’s water condensation on the face of the watch, and what appears to be a moldy ring inside the glass I cannot clean… oh ALSO, after 2m the watch is in power reserve mode???? How is that possible. And it now is terrrrrible at gauging my sleep which was not an issue for the first month

Would love someone from customer service to tell me this is a fluke? I loved the idea of tracking only what I wanted without all the iphone type intrusions….and for 1 month I was thrilled.

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JMS

functional, but disappointing

Reviewed in the United States on December 30, 2020

Verified Purchase

Previously had a Withings Activite Pop which was both functional and an attractive looking watch. Unfortunately it stopped working and, living abroad, the logistics of getting it repaired would have been expensive. Decided to try the new Move, as I really like the hybrid smartwatch category Withings is pursuing (I don't need another screen or another device to charge everyday). I've been using it for a couple months now and I'm mixed on it overall. First impression out of the box was disappointment. While the design is nice, the materials are much cheaper feeling than the Pop's. In particular, I was disappointed with the plastic instead of glass dome. I expected it to scratch soon, and was absolutely correct. I don't know how much was saved, but to me it wasn't worth it. Functionally the watch works the same as the Pop and I'm a big fan of the Withings app. The Move has a function to check the route / elevation / pacing of your walks / hikes, but it relies on your phone's GPS to do so. One minor quibble, the battery life isn't quite as advertised. One function I really like is the alarm clock. I find that waking up to a vibration on my wrist is preferable to any alarm clock or ringtone. Unfortunately, after two months it inexplicable stopped working. Only after reseting the device did I get a message stating that the battery was too weak, and while activity tracking would continue working, the alarm no longer would until the battery was replaced. Not major, but still I didn't think I'd have to replace the battery so soon. Also, while I don't care much about sleep tracking, I do need to note that it doesn't seem to be very accurate. Anyhow, in the end I wish I had tracked down another Activite Pop or one of Withing's more expensive, more sturdy models.

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Tracey

Questionable quality

Reviewed in the United States on November 9, 2023

Verified Purchase

Face scratches easily. Needed a new watchband after 6 months and it broke after 1.5 years. I liked it while it lasted, though, it looked like a regular watch. Went through 3 watch batteries during its short lifespan. Not sure if I will purchase another Withings watch.

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