Amazon.com: Customer reviews: Echo Sub Bundle with 2 Echo Plus (2nd Gen) Devices

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Positive reviews›

Daniel

How low can it go?!?!

Reviewed in the United States on December 4, 2019

Love the sound and of course Alexa! Great upgrade!

One person found this helpful

Top critical review

Critical reviews›

Jernau Morat Gurgeh

We want you to know

Reviewed in the United States on November 15, 2020

Designing a subwoffer that only connects to the parent echo is an idiotic design decision. Basically this expensive piece of kit will not connect to anything other than your Alexa.

In lay mans terms, this means that if you connect your Alexa to PC for audio and wanted a bit of extra kick then your joy will be in short supply. This product connects to Alexa only, if you want to play anything other than Amazon music or Spotify via this device via Alexa - then you are screwed.

Granted it is here in their product description:
Echo Sub must be paired with a compatible Echo device. Currently, Echo Sub only supports music playback over your wireless network such as Amazon Music, Apple Music, Spotify, Deezer and TuneIn. BBC Sound and audio playback via Bluetooth, 3.5 mm AUX in, or TV/video (including Fire TV and Apple TV) are not currently supported.

THOUGH: Put this at the top in RED. Nobody got time for this on one click buy - the ecommerce system is the progenitor of the buyer fallacy.

Caveat emptor

8 people found this helpful

8 total ratings, 6 with reviews

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From the United States

Daniel

How low can it go?!?!

Reviewed in the United States on December 4, 2019

Verified Purchase

Love the sound and of course Alexa! Great upgrade!

One person found this helpful

Helpful

Jernau Morat Gurgeh

We want you to know

Reviewed in the United States on November 15, 2020

8 people found this helpful

Helpful

T E

very glitchy

Reviewed in the United States on May 23, 2019

I have the 2 Echo Plus speakers with the sub-woofer. I use them primarily to listen to Spotify and keep the mics turned off so control them through the Spotify and Alexa apps on my phone.. When the work, the sound is very good. However - they often stop working completely. Sometimes the main speakers will stop but the sub-woofer will keep playing. Right now I am listening to music and as every sounds starts the first few seconds play on the sub-woofer then the main speakers kick in. Other times the volume will raise or lower on its own. The most frustrating is when the speakers just die even though the Spotify app shows that the song is playing. I never have these problems using the same source (Spotify) on Bluetooth devices.
Very disappointing, especially for the money I spent, and I regret not doing more research first and buying another system.

11 people found this helpful

Helpful

Leslie

Would loved to have given 5 starts

Reviewed in the United States on January 16, 2019

Been almost 2 months since I ordered. Wanted to give time before my review. I would love to give 5 stars but only going to give 3. The 3 stars in relation to pros is 1. great sound and the sub adds a lot of depth for a bedroom. 2. compact and Echo Plus fits nice on a night stand. Sub fits nicely under my bed frame. I looked for something like this over 4 years ago. Wish this would have been around then. 3.easy to use Alexa and Amazon music.

The Cons: 1. was not that easy to set up. I've set up many other Alexa devices and they went much easier. Took me over an hour to set these up. 2. The group of speakers, including the sub, only work as a group with Amazon music. Does not work as a group via Bluetooth devices. This is a major negative. Means that to use them as a set for the quality sound you are handcuffed to Amazon music. Sure, you can connect either or both of the Echo Plus to Bluetooth but then you have no sub. 3. the volume cannot be fine tuned at very low levels for listening to music at low volume. Bought these for the bedroom to primarily listen to music while falling asleep. The volume level at .5, 1, 1.5 or 2.0 can be a vast deference in volume levels. The app or speakers do not allow for smaller intervals between volume levels. This is also a major negative. 4. NOT READY FOR PRIME TIME. Amazon rushed this product to market before it was ready. I keep hearing it will get smarter and greater Bluetooth capabilities are on the way. Stop rushing products to market before they are ready. Please get upgrades for these speakers and app ready to use Bluetooth with the whole set and better volume adjustments at lower listening levels.

I almost returned them for these reasons but decided to stick it out.

Overall: these are great sounding speakers for a bedroom but there are still some problems that Amazon needs to fix. Go ahead an purchase if you get a great price and you can wait for enhancements.

33 people found this helpful

Helpful

Nathaniel C. Haven

Speaker pair only functions when streaming online music.

Reviewed in the United States on August 14, 2019

I have Alexa products thought out my home. Never knew how useful a smart home was until I started using them.

So the idea of stereo sound and a subwoofer combo was a no-brainer.

Despite other reviews, it was easy to set up an pair. Music sounds very good!

So why a 3 star review?

Because unless the one and only thing you want to do is stream amazon music, they are worthless.

Only 1 speaker will function when connected to a Bluetooth source such as your phone or firetv. Only one speaker will function if you use the audio jack input.

So, no you can’t use this wonderful audio system to play your music collection or connect to your tv or computer.

Basically, you’ll end up with one functioning speaker, and 2 paper weights if you try.

Amazon knows this and has it in a “we want you to know” section above. But who would ever think to research if speaker pairs can actually function like every other speaker pair created.

This is the first “negative” review I’ve ever posted. It’s otherwise a solid product, but mostly useless as a pair/sub combo.

9 people found this helpful

Helpful

matthew d. grucella

Beware Spotify audiophiles

Reviewed in the United States on March 10, 2019

I am a huge echo fan, but also a Spotify audiophile. I have 3 speaker groups and 5 separate echoes throughout my home. Spotify will only play individual echoes, or sometimes Spotify everywhere. I am disappointed that speaker groups and room set ups in the Alexa app don't work with Spotify connect. It only works with Amazon Music. In hindsight, I should have spent more and bought Sonos. Echo isn't really Spotify compatible.

17 people found this helpful

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