Amazon.com: Customer reviews: Alienware M15-15.6" FHD Gaming Laptop Thin and Light, i7-8750H Processor, NVIDIA GeForce Graphics Card, 16GB RAM, 1TB Hybrid HDD + 128GB SSD, 17.9mm Thick & 4.78lbs

Top positive review

Great purchase!!

Reviewed in the United States on September 29, 2019

Got this when it was on sale. I would like to preface that there are other gaming laptops with better specs for the same price however alienware has always been a trusted brand for me in terms of longevity and reliability so I'd always chance my luck with this brand. Now to the review
Pros
-it's very fast, processing speeds are really good. Programs open with little to no delay.
-alienware programs can be annoying at times but with this laptop it's pretty good
-battery life. Surprisingly for a gaming laptop it can go for 4 hours in heavy use.
-charging cord. Those with alienware from before would know the struggle of the cord length but this one is about 10 ft.
-weight. I cannot stress enough how much of a difference the weight makes when it comes to a gaming laptop. Like having the option of carrying it around easily is such a plus. I know it may seem weird buying a gaming laptop worrying about weight but trust me it's only a difference you'd notice if you have it
-noise. So far the noise isn't noticeable which is good.
-aesthetics. It may not be as flashy as the usual alienware but the keyboard and alienware logo is always a plus. And it blends in if you have to use it in a classroom or libaray setting well. Doesn't attract much attention which could be a good or bad thing depending on how you take it

Cons
-Heat. This thing can get hot. I would recommend a cooling fan but the buttons do get hot after about 45 minutes to an hour of heavy gaming.
-track pad. It ain't the best and it may annoy you at times. I use a mouse generally but I tried using this track pad and just ended up reverting to a mouse. Don't get me wrong it's good but it can be frustrating at times
-charger. It is a bit bulky but that's expected.
-windows 10. Always a con, too many baggage of programs.

Overall if you can get this for $1000 or under like I did definitely get it. Fully worth the cost and I'm thoroughly impressed and satisfied.

39 people found this helpful

Top critical review

Critical reviews›

Alisa

Update: Not keeping it!

Reviewed in the United States on January 13, 2020

I bought this computer strictly for playing World of Warcraft. When I first downloaded the game, it downloaded to the internal hard drive, so I had to remove it and put it on the SDD. Once I finally was able to play, the game ran super smoothly. Then the next time I booted it, It kept stating that that there was no media present but would load. I contacted Dell and after being on the phone with the tech for over an hour, we fixed that issue. She stated that I would have to contact Microsoft because if I updated my OS with the newest update, I would damage my OS. What??? I bought a brand new computer and I have to contact Microsoft now? I expect to have everything, especially when it comes to the OS already updated or easy to update.

The computer does get super hot but that is to be expected with a gaming laptop. I ended up having to buy a fan.

The other day, my computer screen started freezing and glitching. I somehow lost the SDD so when I tried to load my game, it stated to download again. After rebooting several times, I found the fix by unplugging the computer from the power cable and rebooting. The SDD reappeared.

I will continue to see how it does and will update my review if there are any changes in my thoughts about it.

Update: Went from 3 to 1 star.

Now the computer keeps locking up every 15 minutes or so. I have to hard boot and now the "no media present" is back. It gets super hot as well. I am returning it before my 30 days is up. I guess I will be going to a competitor and paying for a more expensive one. Sad. Because I heard Alienware was great. But it's not.

4 people found this helpful

264 total ratings, 98 with reviews

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From the United States

TYRELL

Great purchase!!

Reviewed in the United States on September 29, 2019

Style: LaptopVerified Purchase

39 people found this helpful

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Jay R

Great value for the price

Reviewed in the United States on November 29, 2019

Style: LaptopVerified Purchase

Great deal for the price, no it’s not the fastest and most expensive Alienware has to offer but this thing is just fast out of the box. No issues running any games, apps or programs. The fans do fire up and run to cool it down, does get a little warm if it’s sitting on your lap.

I also like to dual boot all my pc’s with Kali linux, no issues there either once you get the Nvidia video drivers loaded up for Linux. Little disappointed in the lack of dvd drive but not a deal breaker since it’s mostly designed for gaming

Helpful

Janet P.

Pretty machine with good power, but noisy

Reviewed in the United States on January 25, 2020

Style: LaptopVerified Purchase

I've had this laptop for a few months now. I love the light weight, the feel of the chassis, and the colorful lit keyboard. I can play games like Sims 4 and Superliminal just fine. I had some issues with the Alienware software and had to reinstall a couple times to get the FX controls working (changing the light colors of the keyboard). Apparently that was a common Alienware issue.

Really my only complaint is the noise. The fans sometimes sound like they're revving up for liftoff when I play Sims 4. I can deal with that, since it's not constant and I'd rather the fans be noisy than the computer overheat like my last laptop. There's also a grinding static coming from under the vent at the top of the keyboard. I don't know enough about computers to diagnose what part of its innards are causing it. Until I learn to tune it out, it's really irritating.

Overall though, for the price, it's a great laptop.

2 people found this helpful

Helpful

Alisa

Update: Not keeping it!

Reviewed in the United States on January 13, 2020

Style: LaptopVerified Purchase

4 people found this helpful

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lvbum115

A Beast out of the box!

Reviewed in the United States on September 20, 2019

Style: LaptopVerified Purchase

Out of the box this thing crushed the games I play at full FPS with max graphics; World of Warcraft, Battlefield, Doom, Star Wars BFII, etc. the screen is amazing, the 1080P looks spectacular with the 15” screen size. It’s a powerful GAMING laptop so it does get warm but nothing different then any others I have had in the past. I bought a nice cooling fan for this one with a nice blue glow to it. I bought my wife one and she does not use the cooling fan and has had no issues, 4 weeks of hardcore playing time. The computer shell looks fabulous and feels solid. The battery is great if you are not killing the CPU and graphics card on a game. Like any other gaming laptop, it eats power, so plug in :)
Dollar for dollar this is a nice package for gamers, no regrets on this purchase.

43 people found this helpful

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Vaelin

I am very pleased with the computer minus one issue

Reviewed in the United States on December 18, 2019

Style: LaptopVerified Purchase

The version of the M15 that I bought came with a standard 1tb hard drive + a 250 gig SSD. All of the programs and the operating system ran from the SSD. The problem I ran into was that the SSD was nowhere near large enough to accommodate any forager programs. When I'd be working in Photoshop my computer would run out of memory and bring my progress to a halt. I would have to delete something in order to gain function over my computer again. I fixed this issue by buying a 1 TB solid state drive and adding it to my computer. The motherboard has a slot for two SSDs. it ended up being a fairly easy fix. I did have to make sure that my operating system was running off a new SSD. Not exactly a process easy for beginner to solve. Beyond that the computer runs well. Minus the issue with the I had with the SSD that was too small oh, I have been very pleased with my purchase. I would recommend getting at least a 1 terabyte SSD for this computer.

One person found this helpful

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Sarita

Worst. Buy. Ever!

Reviewed in the United States on December 5, 2019

Style: LaptopVerified Purchase

Horrible product! My husband was so excited to get this for his gaming and hasn't even been able to play on it. It crashes every single time. They kept saying they were going to send a technician to fix it and have kept pushing it out. Now we aren't in the window to return it. I will NEVER recommend this brand or company! We are out over $1000!!!!

Update: I changed my review from a one star to three stars. A technician finally came to fix it and my husband was able to play without incident. What a hassle though! Over a month of not being able to use it. I will update if there are any other issues.

2 people found this helpful

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Roberto Gringo

Good laptop

Reviewed in the United States on March 22, 2020

Style: LaptopVerified Purchase

This is a really good laptop, and a steal for the price. Very high quality. The solo battery life may be horrible but it was worth every penny.

Helpful

Connor & Katherine

Great Gaming Laptop For The Price

Reviewed in the United States on February 2, 2020

Style: LaptopVerified Purchase

Comes with great internals and can run all these newest games I've played such as Call of Duty: Modern Warfare. This would be a 5 star laptop for the price but the laptop heats up very quickly which causes the fans run at full speed during gaming sessions. The fans running at full speed are quite loud to others in the room but with head phones in you can't hear them.

Helpful

Muhammad Rizwan Malik

Overall a good product

Reviewed in the United States on October 7, 2019

Style: LaptopVerified Purchase

Overall a great product. One star which I did not give was because of the noisy fans, whenever I run a game. Game runs perfectly smooth at 60 fps, but the fans start to sound like jet engines then.

One person found this helpful

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Alienware M15-15.6" FHD Gaming Laptop Thin and Light, i7-8750H Processor, NVIDIA GeForce Graphics Card, 16GB RAM, 1TB Hybrid HDD + 128GB SSD, 17.9mm Thick & 4.78lbs

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Alienware M15-15.6" FHD Gaming Laptop Thin and Light, i7-8750H Processor, NVIDIA GeForce Graphics Card, 16GB RAM, 1TB Hybrid HDD + 128GB SSD, 17.9mm Thick & 4.78lbs

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