Amazon.com: Customer reviews: the Barista Pro™

66 total ratings, 24 with reviews

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Ken

Great Coffee Machine

Reviewed in Australia on November 14, 2021

Great Coffee machine, easy to use. Lots of settings if you want to get really exact with your brew every day or get it right once and leave it alone. Very happy so far, had it for a week and made 35 coffees but I'm not getting addicted or anything 😊

Sandra Faber

Great product

Reviewed in Australia on April 11, 2024

Verified Purchase

Exactly as described and advertised. Very pleased with the quality and features. Works well

NIKHIL RAZDAN

This is awesome!!

Reviewed in Australia on June 30, 2022

Verified Purchase

I have been using this product from last 5 months.

This machine is awesome and easy to use.

I am able to make better coffee than any restaurant 😁

One person found this helpful

Todd McGuinness

Issues after 10 months light use - less than 150 coffees made

Reviewed in Australia on February 6, 2024

Verified Purchase

Machine cuts out randomly during a grind or just wont turn on intermittently after 10 months of light use - I have only bought about 2.5kg of coffee which works out to be less than 150 coffees made . Breville customer service is extremely slow to respond. They have asked me for details I have already provided and now they booked my machine into a service with a service centre which is almost 4000km away when a quick google says their closest warranty repair centre is 7km away.

Update 9-4-2024. Repair center advises they cannot find any issue. Its returned to me and I have only made 5-6 coffees and its has same issue again. I have had to get a electrician to look at the power (no issue). Now the machine is out of warranty.

Julie Tran

A Perfect Machine

Reviewed in Australia on November 26, 2022

Verified Purchase

love the machine, easy to use. Highly recommended 👍. Easy to install.

Philip W

Noisy, broke down after 1 year mild use

Reviewed in Australia on May 21, 2023

Verified Purchase

Warranty says it all: They don't cover for more than a year, probably for a reason.

Was always VERY noisy when grinding (80+db), then the water seemed cooler, now it's just tepid ... And out of warranty.

One person found this helpful

Erina Linda

Over the moon

Reviewed in Australia on November 21, 2020

Verified Purchase

This machine exceeded my expectations! I opened it, set it up and it was so easy to use! I'm more than happy with this purchase and absolutely recommend it for anyone who wants a good quality machine for their favourite coffee.

4 people found this helpful

Mila

NO available customer service agent... everyone on training!

Reviewed in Australia on July 5, 2021

Verified Purchase

I bought this device, set aside the fact that the portafilter doesnt turn in the group head turns out Breville leadership decided to send ALL their customer service agents to a training AT A SAME TIME!!!
so, when you call them you only get to hear a recorded message that they're sorry for ALL AGENTS BEING ON TRAINING AND NOT AVAILABLE TO TAKE CALLS!!!!!!!!!!!!
Simply ridiculous!

4 people found this helpful

Helen

Awesome awesome

Reviewed in Australia on January 8, 2020

Verified Purchase

I did a lot of research about Breville coffee machines. Couldn’t decide which one to start with. Finally decided this beautiful baby. It’s awesome product. Very easy to use and makes nice coffee just like professional. Absolutely loving it👍🏼

9 people found this helpful