Top critical review
1.0 out of 5 starsGreat quality build, absolutely terrible sound
Reviewed in the United States on January 13, 2024
When I first opened the box, I was pleasantly surprised by the build quality. The use of metal and solid plastics gave it a really good feel and made it clear that this was built very well, and once I used the woven ear pads, the headset was quiet comfortable (though the headband was a little stiff for my liking, but headset comfort is subjective).
However, once I turned them on and started using them, I was really disappointed to find that the audio quality is really bad for the price. Like, bad to the point that they sound like the headphones given to people on airplanes. I’m no audiophile, but the sound quality was distractingly terrible compared to other headsets I had in the house. I looked up the issue and spent days trying to figure out if there was something I was missing, but eventually it turned out that the speaker quality was just bad, no matter how I modified the eq. If these were 50 or 100$, I would give them a pass, but for a 250$ headset I think it’s fair to expect more. The mic is not great, but it will get the job done. Other than that, these headphones nail everything else: they look sleek, are comfortable, and have great options for connectivity (Bluetooth, 2.4 ghz, and audio jack). But with this sound quality, you are better off looking elsewhere in this price range.
I ended up returning these and getting the black shark v2 2023 edition. This pair of headphones have their own problems too, like not having an audio jack and sometimes having faint white noise. However, when it comes to mic and sound quality, they blow the Logitech headphones out of the water, and for 50 dollars less. The difference is night and day, and the funny thing is, the black sharks themselves don’t have sound quality that is super great since they are still noticeably worse than the Sony xm4s, so that’s how you know how bad the Logitech headphones are. If you don’t want razer (which is understandable), Arctis and turtle beach offer way better options that these.
While these headphones get a lot right, the fail miserably in the most important areas like sound and mic quality, and for this exorbitant price, I would avoid them at all costs. It honestly shocks me that these have so many positive reviews, I would have expected more people to be upset.