Amazon.com: Customer reviews: Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones with Lightning Charging Case Included, Over 24 Hours of Battery Life, Effortless Setup for iPhone

Top positive review

Easy, Reliable, and Still Going Strong

Reviewed in the United States on March 19, 2024

I've been using the Apple AirPods 2nd Generation for over a year now, and they've been fantastic. Setting them up with my Apple devices was super easy, and they connect automatically every time I use them.

The sound quality is great for everyday listening, and they're comfortable to wear for long periods. I've been impressed with how well they've held up over time, both in terms of build quality and battery life. The charging case is handy and keeps them powered up when I'm on the move.

Even though they don't have all the fancy features like noise cancellation, they still deliver a solid wireless experience. Plus, they work seamlessly with Siri for hands-free control.

Overall, if you're looking for reliable wireless earbuds that are easy to use and offer good sound quality, the AirPods 2nd Generation are a solid choice.

52 people found this helpful

Top critical review

Critical reviews›

David Holmes

Mixed results

Reviewed in the United States on April 4, 2024

Pros: I purchased these earbuds to replace my old JBLs that died of old age. Their best feature for me was that they transfer seamlessly between my devices, unlike the JBL, which I had to disconnect or even forget when I wished to use them with a different device. The Apple product connects immediately to whatever device I am using. Also, both my iPhone and iPad display the remaining battery life.

The Cons (actually one): They do not stay in my ears. As I like to listen to podcasts while walking, including after dark, I am constantly afraid that they will fall out and go down a sewer or not be visible. This killed the deal. I am now waiting (not particularly patiently) for my refund (they have had the return for several days and it just seems to be sitting there).

These may work for othersm but not for me. The bottom line is "Meh".

2 people found this helpful

613,213 total ratings, 42,561 with reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Imran Siam

Easy, Reliable, and Still Going Strong

Reviewed in the United States on March 19, 2024

Set: Without AppleCare+Verified Purchase

52 people found this helpful

Helpful

Aubrey

Fantastic quality

Reviewed in the United States on April 8, 2024

Set: Without AppleCare+Verified Purchase

I constantly use these to keep a phone call or music private while in public and they work very well, I always feel as though I don’t have any in because I can still hear my surroundings well.

4 people found this helpful

Helpful

MIKE

Good value for the cost, decent quality, variety of options while use

Reviewed in the United States on March 19, 2024

Set: Without AppleCare+Verified Purchase

I’ve used newer generation AirPods, and these are good for if I’m on a budget.

Because of the cost I was able to gift these to my girlfriend who never had AirPods at absolutely loves these.

There are plenty of things that you can do while wearing the AirPods including answer the call, hang up and even mute, so it’s great that these have a lot of different features. Other simply don’t

I do like how they fit in your ear and personally I’ve had these before as well and they do stay put pretty well

I will say that when my girlfriend is wearing the AirPods and we’re speaking on the phone that her voice and the sound is lower than if she was on speaker even though my volume is up all the way she sometimes still comes in at a lower volume.

I will say that it’s super convenient to have a chargeable case where you can charge the AirPods without having to plug anything in and then charge the case either with or without the AirPods as needed.

These are good quality and I know because I’ve owned them and use them that they lasted for me at least Few years

23 people found this helpful

Helpful

renee

Very practical

Reviewed in the United States on October 19, 2023

Set: Without AppleCare+Verified Purchase

Taking the Apple AirPods at face value, they're a solid headset for the money! If you already have the original, first generation AirPods and just want to upgrade, not a bad option either. The 2nd generation AirPods feature an improved software chip & runs off of BlueTooth 5.0 vs 4.1 (Gen 1). The software chip allows a faster, stronger, and more stable connection with your device(s). This particular item for $139.00 does NOT feature the wireless charging case. This one must be plugged in via USB (cable provided in the box) to an outlet or USB port. The wireless charging case model is $169. Now if you're looking to upgrade to the wireless charging case later on, you can. Apple does sell it separately. If you want the wireless charging option right out of the box, I recommend sending the $169 vs the $139 product here.

Sound quality: Straight out of the box, sound is pretty solid. No crackles, static, pops, or any abnormal noises created by the more economic-friendly headsets. You have a lot more adjustability & tuning capabilities if paired on an iOS/Apple device vs using for example paired with an Android OS device. So, ultimately Apple users may or may not get a better sound quality experience.

Noise cancellation: AirPods do fit fairly well in the ear without having to be jammed inside your ear canal. Generally they create a snug fit using Apple's "universal" earphone design, it is one size fits most not one size fits all. Some users have upgraded or opted to spend the additional funds on a set of AirPods Pro due to the rubber tips for a better/snug fit. I believe only the AirPods Pro currently has an active noise cancellation utilizing two microphones but I would double-check Apple for accurate information. Also, for Android users. The Galaxy buds by Samsung feature active noise cancellation & wireless charging case on every model so you might want to look into that product before making a final purchase.

Battery life: For optimal battery life, I highly recommend charging both AirPods inside the case. The case itself is a battery pack with a life. So if one or both AirPods are low on battery, you can toss them in the case and charge them up. Apple I believe rates 5 minutes of charging time is equivalent to 1 hour of talk/listening time and 15 minutes of charging time is equivalent to 2 hours of talk/listening. I'm sure this is accurate when they're brand new but I'm sure like anything, normal ware & tare might diminish that over time.

Warranty: Apple provides a 1-year standard manufacturer's warranty on this product. This ONLY covers defects/defaults from the manufacturer. This will NOT cover physical and/or liquid damages to AirPods, case, or charging cable included.

AppleCare: It's $29.00 and 2 years and well worth the extra money. You're already spending this kind of money on a headset, may as well have protection. We get it, accidents happen! But protect yourself and get your AirPods repaired/replaced at no additional cost to YOU! There is no additional fees or deductibles involved.

AppleCare tips:
You don't have to install AppleCare right away. You have 60 days from the original purchase date to contact Apple by providing your AirPods serial number (on outside of the box) and Apple will tell you if you're still eligible.

You can renew AppleCare for another 2 years for the same fee of $29.00 provided you want to keep the same product. If you decide to upgrade to the AirPods Pro or whatever the latest model is, you would have to purchase AppleCare for that specific product.

You can go into an Apple store location and get live repair/replacement on your AirPods.

Using AirPods with Android:

Apple has allowed Android and other non-iOS devices to use AirPods since the AirPods pair/connect via BlueTooth.

If you're using AirPods on an Android platform such as Samsung or LG for example there's 2 ways to pair the headset to your device. You either turn on BlueTooth on your device, pop both AirPods inside your ear, find "AirPods" under available connections, and connect. Or you might have to pair manually using the button on the AirPods case to make available, pair, and connect.

FAIR WARNING:

You will NOT have access to all features that the AirPods have to offer on an Apple/iOS device. You will be limited on functions you can perform.

I was able to find an app on Google play store for $1.99 called "AirPopUp". It is a paid application that unlock access to certain/more features of the AirPods similar to what an Apple/iOS device would be granted. Be aware that you will NOT have access nor the ability to have every single feature since you're not on Apple's network. There may be other apps (most likely paid applications) you'd have to find that may unlock more features such as: AirPods battery life percentage, case battery life percentage, programming LEFT & RIGHT AirPods for certain function(s), skipping/pausing/resetting songs, answer/decline/hang up phone calls, find my AirPods, and more.

For Samsung users specifically, you might want to look into the Galaxy Buds. They're a little cheaper than AirPods, I believe Amazon has them for $109.99 + $22 3-Year insurance through Assurion that does cover physical/liquid/accidental damage just like AirPods.

Galaxy Buds features:
Made by Samsung
Audio powered by AKG
Rubber ear bud tips
Pair with Samsung device to get the most
Wireless charging case
Active noise cancellation
Comes in multiple colors (black/white/silver/yellow/red & black combo with Star Wars edition Galaxy Note 10+)
Includes changing cord and replacement rubber earbud tips.

I know if you pair the Galaxy Buds with a Samsung device it will automatically download an application titled "Galaxy Wearable". This allows users to check battery life status of the case and each bud, prompts you for software updates, ability to program LEFT & RIGHT earbuds to do certain function(s), answer/decline/hang up phone calls, pause/skip/reset songs.

Apple may charge a lot of money for their products on accessories but they never fall short of being a revolutionary, well-designed, reliable product that works as advertised.

127 people found this helpful

Helpful

Charles D. White

Great Price for Apple Air Pods

Reviewed in the United States on February 16, 2024

Set: Without AppleCare+Verified Purchase

I purchased the 2nd gen air pods because they were at a big discount. My 1st gen air pods had started to fail and were over 5 years old. The 2nd gen air pods have a great battery life. I would recommend that when you get them. Charge them for at least 24 hours to get a good full charge your first time. I have not tested out the life of the battery. I am sure that if I take good care of them. They will last as long as my 1gen... if not longer. Sound quality is good. I feel that I can't get as loud on the 2nd gen as I could on my old 1st gen. That could be my limited time with them. its been a week. I can't speak for the noise cancellation. I only use my air pods when I am not distracted and in quite areas. They feel good in my hands and in my ears. Very good build quality. If you have air pods and they need to be replaced. I would recommend the 2nd gen just on the price alone. shipping and handling was under 80 bucks.

23 people found this helpful

Helpful

Kim Esparza

Convenient and cheap

Reviewed in the United States on April 7, 2024

Set: Without AppleCare+Verified Purchase

I ordered these 2nd Generation Apple Airpods over 6 months ago. To this day, they are in perfect working condition, nearly the same way I received them. Upon trying out the sound quality of them, using a single one sounds wonky for being a product of Apple. Using both of them makes the quality sound a bit better, but still is questionable. It also would have been a much better product if there was full noise cancellation.
The Bluetooth functionalities are a bit tricky to me especially since if you are connected to your phone, connecting to another device such as your laptop, is time consuming and complex. Some cool features of these Apple Airpods are it's voice controlling functionality, can use through phone calls, double tap to skip, and if you have an Apple Watch, it works as a tiny remote for the volume. You also do not have much of a say when they come with a lightning speed charger. It's a double win if the device charges quickly and the device has a life of 5 hours without the need of a charger. For the value of this product, the effectiveness is fair.

One person found this helpful

Helpful

Amazon Customer

Provide freedom

Reviewed in the United States on April 1, 2024

Set: Without AppleCare+Verified Purchase

I really like the Air Pods and they are working extremely well. They give me the freedom to take walks and move around while using my IPhone. Sound is clear and very good. Able to make calls via Siri with my IPhone in my pocket. Works great.

10 people found this helpful

Helpful

BriT

Not Very Pleased

Reviewed in the United States on March 20, 2024

Set: Without AppleCare+Verified Purchase

I received this product and was originally extremely happy with this. I loved that it was connected to my phone and would read text messages to me while in use. However, after just a few months the in ear speakers stopped producing sound as loud as it originally did. I have not even had these headphones for a full year and the in ear speakers have both completely stopped working and it is difficult to hear out of the speaker that is further back on the headphone... which means I need my volume turned up a little louder to be able to hear... which also means my phone is constantly telling me my listening volume is too loud although I can barely hear. Prior to buying these headphones I typically would spend $20-30 on headphones at Walmart, Target, or similar stores because of the same reasons [the speakers in ear over time stop working]. I will go back to buying cheaper headphones as they last about the same time as the apple headphones but for a much lower price. Very unhappy at the amount of money I paid and quality of the headphones did not even last half a year.

7 people found this helpful

Helpful

Brandon Osypiewski

Better then average but not the best

Reviewed in the United States on April 23, 2024

Set: Without AppleCare+Verified Purchase

These are very good headphones I am writing this review and I haven’t yet received my pair.
The stability of these head phones is exceptional they are pretty durable I would not run over them (Like I did my last pair) but I dropped my old pair a lot and they lasted quite a while.
5/5
Sound quality
4/5
These are loud headphones but there is no noise canceling but the loud ness makes up for it
Bad part is they don’t have ambient sound technology
4/5 comfort
They don’t hurt like other headphones do but they do slip out sometimes
4/5 volune control
Only because they only have the double touch feature if they had a single tap feature they would be better
2/5 color
Because I wish apple would come out with more colors to match the iPhones.

This being said these headphone are a good buy not the greatest but highly recommend for the price

Helpful

smtips

They sound really good

Reviewed in the United States on April 14, 2024

Set: Without AppleCare+Verified Purchase

I've been a holdout on these forever, considering the price and the longevity of them (they say 2-3 years). I had a need for earbuds and lost my wired ones some place, so considering the price on this previous generation I thought I'd give them a try. I have to say I am impressed with the sound quality they sound way better than I expected they would!
I think this should be the price for current-generation ones though, they are way way overpriced considering how long they don't last. They are a real cash cow for Apple that's for sure.

In any case I'm happy with them and can now rock to Joe Bonamassa and Larkin Poe, among other great blues rockers, while I'm on the roof or working outside or whatever.

One person found this helpful

Helpful

Questions? Get fast answers from reviewers

Need customer service?

‹ See all details for Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones...

5 star
4 star
3 star
2 star
1 star

Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones...

›

Customer reviews

Customer reviews

Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones with Lightning Charging Case Included, Over 24 Hours of Battery Life, Effortless Setup for iPhone

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones... › Customer reviews

Customer reviews

Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones with Lightning Charging Case Included, Over 24 Hours of Battery Life, Effortless Setup for iPhone

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Apple AirPods (2nd Generation) Wireless Ear Buds, Bluetooth Headphones...

›

Customer reviews