Amazon.com: Customer reviews: Sengled Smart Light Bulb, Color Changing Light Bulb, WiFi Light Bulbs No Hub Required, Smart Bulbs that Work with Alexa & Google Home, Smart LED A19 RGB Light Bulbs, 1 Pack

Reviewed in the United States on July 22, 2020

I have updated my review because of the requirement for a "positive review" to receive a free product from them. it's unethical and amazon should not allow the practice.

It's a huge decision figuring out which smart bulbs you want to buy, because you're probably stuck with them/the brand for a long time!! So I did my research on what I thought were the best/least expensive brand and decided sengled was "good enough"

I went for the wifi option without a hub so everything is connected directly to my router. I currently have 10 lights hooked up to my router.

I got my bulbs on sale for 20.99

Installation went very well! Took me about 20 minutes to set up 10 bulbs. I downloaded the app, plugged in the bulb. Added each bulb and each bulb took about 30 seconds to a minute to fully connect. I had to reset a few bulbs which all you have to do is turn the light switch on and off 5 times really fast. It worked, but I could see how that could be annoying for some people if you accidentally reset or if you only want to reset one bulb, you'll reset all of them hooked up to the switch. I wish you could connect multiple bulbs at once, but you must do them individually, and it's actually easier to plug in one at a time.

Connectivity. My Router is definitely a top model router, so I wasn't expecting any issues with connections, but I still find them to be a tiny bit spotty. 99% of the time they work the way I want, but sometimes the light's won't do what I ask right away unless I turn them on and off or wait a while. This is something I'll need to wait and see how they perform.

One other thing I've noticed is you'll experience a bit of lag time when you turn your switch on to when the lights decide they will turn on. I think they turn on, connect to the router, then decide what color and if they should be on or not. It's about a quarter second or so, but it's not instant like non smart bulbs. When multiple bulbs are connected to the same switch, each bulb will act independently and it can be weird having very slight variations in the timing of each bulb turning on. The off switch is instant though.

Functionality of the bulbs is pretty solid. They have virtually infinite colors, 100 brightness options 1%-100%. It's really fun messing with the colors and brightnesses. Each color can be different brightnesses as well. You can group bulbs in rooms, set timers, different color coordinations with scenes, wake up mode and sleep mode. The only ones that I'll want to use is the different scenes.

I had hoped to see a rainbow/color changing option just to show off the bulbs or have some fun with them, but there is no such option I could find. I hope sengled adds this option to the app at some point.

I don't have a lot of experience with other smart bulbs, but I'm pretty happy with my purchase. They are fun, pretty easy to set up and work overall pretty well even with 10 bulbs connected in 3 different rooms.

If you get the wifi bulbs I don't think there is any option to connect to your google home or alexa. You need the hub if you want to do that.

It would take a really long time to actually save money on electricity with the bulbs. These are more fun than money saving, but the app does show how much electricity each bulb has used, and I thought that was a pretty fun addition to the app. My previous bulbs were very hot to the touch, hot enough to burn my fingers. These get warm near the base, but are basically room temperature everywhere on the bulb.

26 people found this helpful

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Pretzel

It's hard to make the worst product on the market, but Sengled accomplished it.

Reviewed in the United States on August 8, 2021

Verified Purchase

I got these bulbs about a year ago. At the time, they worked pretty well. Pairing to the app was a bit of a pain, but after that, they did what I expected - light levels and colors were simple enough to control from Alexa or the app itself, routines worked, it was good. But then, weird things started happening.

It was small things at first - bulbs not firing routines like they should, but still responded to manual changes. App reporting "no internet" on my phone, when I clearly had it. Annoyances sure, but nothing that made them unusable. Over time, some of them were starting to randomly flash off and on, without any apparent pattern or cause. This flashing was often reported by other people, but no apparent fix ever came. Then, some update released a little while before this review, and the most miraculous thing happened! All of my Sengled bulbs - every single one, without fail or exception - stopped working. All of them. Bedrooms, offices, living room, every bulb to the last was now mysteriously and permanently unreachable by the app.

I figured at first that it surely had to just be the app itself, since Alexa would be able to change them. But, Alexa doesn't see them either anymore. While they turn on (insofar as I switch on the light and they come on that way), they now apparently lost the ability to communicate with anything, making them essentially useless next to a conventional bulb. One might think it was a networking issue, but extensive testing of the wifi clearly showed it working as expected, with every other device in the house able to reach it without issue. In spite of that, I went through the steps to check the bulbs were paired (they were, at first), that they could do their reset routine, every single step suggested by the manufacturer, and a number of steps that weren't but make sense if you're into networking at all.

The only thing I can figure is their most recent firmware update must've fried something. There's a sentence I never thought I'd write in my life - "my lightbulb got busted by a firmware update" - but here we are.

So now I have a pile of bulbs that don't work. That wouldn't be enough to merit a review on the topic, except it's clear that the manufacturer seems to give no regard to it, if their app reviews are any indication. Just one canned response after another with zero help. Quite a few people in a similar situation.

If you'd asked me 6-8 months ago if these were a good deal, I'd say yes. Right now, I'd suggest you avoid them as hard as you can, unless you want to set up a bulb that will instantly destroy itself the minute it updates its firmware. There are tons of other options here on Amazon, and many of them don't have random failures or hardware setup pains like these seem to.

Do yourself a favor. Avoid Sengled. Put them down, don't look back, and get something that actually works.

19 people found this helpful

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T. Gamel

Not worth the money

Reviewed in the United States on March 23, 2021

Verified Purchase

I had two bulbs for about 6 months, worked great, super easy to set up, loved the app.
I did get a red flag when I first downloaded the app and it had all of two stars. Recently I took my bulb out of the socket and then I tried to reconnect it, the app would keep saying my phone was disconnecting from the internet when it wasn't, when it wouldn't say that it would just load forever.
not worth the money, you can find better quality for cheaper

Helpful

Mark

No random color scene. App has Ads for sales promo

Reviewed in the United States on June 24, 2020

Verified Purchase

Awesome bulb that offers random color changing mode... however, you have to manually do it and cannot create a scene with the color changing effects. That means you can’t tell your smart device to turn it on for your scenes. For example; “Alexa, turn on Party light.”. Your scene can only have one set color and doesnt give you the option to select random colors to set up. Hopefully, a quick upgrade will fix this issue.

09/13/2020- their app has ads now.. are you kidding me? At least enhance the app per my review.

One person found this helpful

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MJ

Did work great now does and their cust service sucks

Reviewed in the United States on July 5, 2023

Verified Purchase

Originally, after much hassle, got the bulbs to work and I liked them, no issues. Then I switched internet modems and I could not get the bulbs to work. I reached out to their customer service 5 times and their only response is asking me to send them the bulb serial numbers….which I have done…several times. They DO NOT respond and keep ignoring me. I liked the product before but would never buy again or recommend after this lack of customer service. It’s also been nearly 2 months since I first reached out to them. I’m not just upset because it’s been a few days with nothing…it’s been months…

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Daniel F Zunko

You just never know

Reviewed in the United States on February 8, 2021

Verified Purchase

I purchased 2 of these bulbs. I am an IT Professional, so I know what I'm doing. I also have 7 LIFX bulbs in my house. The Sengled bulbs randomly disconnect and reconnect to my home WIFI. My router is literally 5 feet from the bulbs, and all my other devices work just fine. You just never know if they are going to respond or not. When they do respond, they're great. The colors are vibrant and, although not the brightest, are still bright enough. But having a bulb which leaves you wondering if it's going to work every time you want to change its state is just not a good thing. These are currently about 1/2 the price of similar LIFX bulbs, but they only respond about 1/2 the time, so I guess it's true that you get what you pay for. I wish I could return these.

UPDATE 3/10/21: I emailed Sengled and told them of the problems I was having. After (I'm not making this up) 56 days of delays, replies, more questions, and silly suggestions, they finally refunded my money. Yes, persistence paid off, and in the end, it cost me nothing. But, I stick by my 1-star review since the product does not work as expected, and the Sengled Customer Service Team makes Comcast look good. (Yes, that's a major insult!) Steer clear of Sengled Bulbs.

43 people found this helpful

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TB

Oftern loses connection to network

Reviewed in the United States on September 3, 2020

Verified Purchase

These color bulbs are trash. They look nice as long as they are working, but they lose connection to the network about once every other week. Once it has lost its connection, it does not come back. You have to add it as a new bulb all over again (using the Sengled app). As oppsed to the other Sengled bulbs that are non-color changing, these specifically need to be controlled with the Sengled app. Once you have the bulb added in Sengled app, you can then add it in Smart Things and/or Alexa app. Those apps basically link to the Sengled app through your credentials (allow access). So, once this bulb loses its connection, you have to do all that all over again. Smart Things is thankfully smart enough to recognize it is the same bulb. Alexa, however, will keep duplicating the bulp in the device list. So, then you either have a bunch of the same named bulbs in Alexa, or you have to delete the copies every time. The regular Wifi Sengled bulbs, you don't need the Sengled app to add to Smart Things or Alexa. You can add those straight to those controllers. But, these color bulbs for some reason require to be connected to Sengled app before you can do anything else, and then they just randomly disconnect from the network, and have to be reset and re-configured all over again.

3 people found this helpful

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John C. Westra

Color Varies Noticeably between Identical Model Bulbs | Flickers | Disconnects | Buzzes

Reviewed in the United States on February 22, 2024

Verified Purchase

Between the disconnects and the buzzing, I don't recommend these. If you're going to do smart home lighting, it's best to either use a Premium bulb solution like that offered by Phillips or use smart switches, rather than bulbs.

Helpful

Amazon Customer

Won’t stay connected

Reviewed in the United States on February 28, 2024

Verified Purchase

These are a waste of money. They won’t stay connected to any smart device or phone. After several years they are now just lightbulbs, can’t change color or strength. I have spent hours trying to make them work. I get it all set up and then a week or so later, they disconnect . I wish I could return them.

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Ku

REsetting WiFi doesn't work!

Reviewed in the United States on January 10, 2024

Verified Purchase

I wasted about 2 hours trying all possible ways to reset WiFi with the base approach - turn on/off 5+ times. It's blinking and the app finds it but it doesn't connect to a new network only to the old one. I remove it with save and Not save settings in the cloud, I even created a new account - nothing helps!

2 people found this helpful

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