Amazon.com: Customer reviews: Elliptical Machine: 2023 E25 Elliptical Gym Equipment for Home and Studio, Exercise Equipment with 7.5" LCD Display, Tablet Holder, Adjustable Resistance, Power Incline and Heart Rate Monitoring (E25)

Reviewed in the United States on April 4, 2024

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

This review is for the Sole E35 (2022 model). I’ve had this for 4 months now and I use it 3-4 times per week. I am 6 feet tall, 225 pounds, but now have lost 15 pounds. My wife is 5 ft 2 inches, and it works great for both of us. The part I like most is the adjustable stride height (incline) and resistance (level). Most elipticals at the gym don’t adjust stride height, which makes a huge difference. Increased stride height makes the workout significantly more intense. The flywheel mechanism is extremely smooth, and came pre-assembled (some reviews stated they had torque specifications to assemble the wheel but mine was already inside the plastic shroud). This unit is extremely heavy, so I took it upstairs one piece at a time with my adult son’s help. The flywheel assembly was the most difficult to move because it’s already attached to the frame with arms that are not secured, so we tied the arms to the frame before carrying it upstairs. Total assembly took about 4 hours, but instructions were pretty clear and we followed them exactly. I do not use the heart rate monitor or any subscription services. The eliptical is sitting in front of a TV, and I can watch YouTube videos of jogging through a park in Australia or my favorite TV series because the eliptical is very quiet. The iPhone app that connects to the unit is not very good so I rarely use it. Overall I highly recommend this product.

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Bruce Mendelson

Heavy, but behaves like the ellipticals in the gym

Reviewed in the United States on April 14, 2024

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

I am a gym rat and use the ellipticals at my local gym 6 days a week. This machine rivals the units at my gym. It is very smooth and gives one a good work out. I use it most days as a second work out. However, it is very heavy. I had it delivered to my business location. I am 65 and reasonably fit. I was able to get it into the bed of my full sized truck with the help of a 25 year, old male helper. Once at home, my wife and I could not get the box out of the truck. I opened the box in the bed of the truck and brought it into my home piece by piece. The main part of the unit is still very heavy. We had to move it about 30 yards from the truck to the back of our home, over uneven ground, then up 3 stairs to get it in the house. We have a good dolly, but this was not an easy task. I recommend a home delivery to the spot that you will set it up. Assembly was reasonably easy with the help of youtube videos. The hard copy instructions that come with the unit are horrible. Some of the plastic pieces that cover the hinges do not fit. But, the unit works well. The cost was great. It competes well with the ellipticals at my gym that cost 2-3K. Overall I recommend this elliptical trainer highly, once it is in place and assembled.

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Roger P. Miles

Good machine and a good price, but lower intensity setting don't seem to do anything.

Reviewed in the United States on January 26, 2015

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

I've had this for two weeks and so far so good. Assembly wasn't too bad. I actually followed some videos on YouTube. They were for the E35, but it was an older model because the handles were different, but everything else was the same.

My son and I moved it downstairs without too much trouble. We unpacked it upstairs and took the pieces down separately. The flywheel was heavy, but when we cut the box away we left the bottom of the box alone. So the flywheel was sitting on the bottom of the box, then we slid a heavy blanket under the box. The plan was to slide it to the basement door, but we had to cross some hardwood flooring and the blanket was to protect the floor. When we got to the basement door, we decided to just slide it down the stairs. My son went first, keeping his shoulder against the flywheel so it wouldn't slide off. We picked it up by the blanket (not much just enough so it would slide) and had no trouble going down the stairs.

Actually, for me, the hardest part of the assembly was putting the plastic covers around all the joints. Some of the screws had to go down long channels into a hole and it was hard to do. Using a magnetic tip screwdriver solved that problem. I would definitely recommend not putting these plastic pieces on until you've used it a couple of times. The directions tell you to tighten the bolts pretty hard and they weren't kidding. I stopped tightening because I thought I would break something, but because I didn't tighten enough the machine made thumping noises which went away after more tightening.

Our previous elliptical was 15 years old when it broke and I used it a lot. It didn't have a heart rate monitor and I was interested in using the one that comes with the E35. It was disappointing. I had to go so slow to keep my heart rate at the correct level that it didn't feel like I was working out at all and I barely worked up a sweat. Perhaps, I don't understand what's what here, but I stopped using the monitor and used the fat burn program at a level that made me sweat.

I give it 4 stars instead of 5 because the intensity level doesn't seem to do anything at the lower settings. I can't tell the difference between level 1 and 10. I don't feel any resistance until you crank it up. Otherwise, the machine is very quiet and very comfortable to use and I don't hesitate to recommend it.

18 people found this helpful

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The EVERGREEN Concept

Wonderful machine!

Reviewed in the United States on January 22, 2024

Style: Sole E25 Elliptical 2023 ModelVerified Purchase

This is a great machine! I had a budget of $2,000 for a new elliptical and then found this for only 1/3 of my budget but seemed to meet all my needs.

1st- delivery was wonderful. The guys even brought it down my snow covered driveway into my entryway. Any complaints on delivery is solely due to the third party delivery company. The box had damage, but I trusted the large sticker on the side of the box that said don’t be worried about box damage, everything is packaged well. And it was. No damage to any part of the machine.

2nd- Assembly. I knew by reading all the reviews that it might not be easy to assemble it. It actually wasn’t that hard. The instructions aren’t great, but all tools needed are supplied and they separate the nuts, bolts, and screws by steps so that makes it easier. There are some tighter areas you have to work in but nothing too difficult. I’m a DIY girl, but never use bolts and wrenches but this wasn’t hard. Attaching the screen wires was a little difficult due to the zip ties holding the other side, but I snipped that and wrapped a washer around the end on that side of the wire. It prevented the wire from being pulled through, and gave me the extra length to attached the screen.
As for the instructions, there are pictures of every item (that is separated by step as mentioned) and then are numbered how they are assembled. It’s mainly the order of washers, nuts and bolts. Nothing too hard to figure out. Not step by step big pictures with words, but NOT HARD.

3- I left the plastic cover parts off my machine at first to be able to make sure I don’t need to tighten any connections or use the PROVIDED “LUBE” to help stop or prevent any noises. Of course a machine like this will settle in place and need some adjusting after it’s been used a couple times. If something is loose, I’ll tighten it. If it squeaks, I’ll fix it but it is to be expected on a machine like this. Door hinges need “lube” sometimes to not squeak and screws need to be tightened.

4-Use. It works great. Smooth, the stride length of 20” is great for me. I love the power incline and resistance buttons on the screen and handles. It’s a great workout with any of the programs.

5- No app subscription required. This was probably my main reason for going with this elliptical. I researched numerous options and was completely annoyed with the machines that require a $30-40 a month subscription to use the machine. After spending $$$$ on a machine, those companies then get you for $300-500 a year for the app. No thanks. The Sole doesn’t require anything-not even WiFi, and has programmed workouts that are great. It reminds me of a typical gym elliptical that you just get on and work out.

6- I will say the screen is a little old looking. My 7 year old daughter said it looks like my grandmas old tv😂. It is nothing special and definitely not up to par with any technology these days looks wise, BUT I DONT CARE. I’m actually here for it. I want simple and no fuss. I have a tv in the room so I can watch that if I want, it holds an iPad or phone so I don’t need a high tech screen. Most importantly, the machine works great with grandmas technology.

7- HANDS DOWN, best decision to go with this machine. I chose the E25 over E35 because it’s 11” shorter. I think any of the 2020 models would be more than sufficient for any home gym. And are a killer price compared to other machines. No wonder these machines were rated Top elliptical under $1200…. And they are way less than that now.

GREAT BUY, GREAT MACHINE.

11 people found this helpful

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Travis Blair

A dream

Reviewed in the United States on April 18, 2024

Style: Sole E95 Elliptical 2020 ModelVerified Purchase

Works like a dream. This is very smooth, sturdy, and dead quiet when using it. It’s a bit complicated to setup and large, but it was worth every penny

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J. Marks

Good Entry Level Elliptical

Reviewed in the United States on July 16, 2013

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

To start off, I had some trepidation over having this delivered, since my wife's stationary bike had several broken parts due to poor handling. However, as noted in other reviews, this was delivered by a separate company, not FedEx or UPS or anything like that. In short, the elliptical arrived in fine condition and the delivery service brought it into the house for me.

Do follow the markings on the box; if necessary, have the shippers help you get the box correct side up, so that you can slice around the bottom of it with a box cutter and lift the box up and off. That box makes a perfect storage container for all the packing materials inside, and if you just cut it open and tear it up, you lose that option.

I've had the machine for over a month now, and have used it almost every day (most times twice a day.)

PROS:
**Assembly was rather straightforward. There were a couple of issues, but if you've put together other bulky items, this won't be a challenge, just time consuming. As my wife mentioned, this was the first time she can remember me putting together anything and NOT cussing a blue streak while doing so.
**Mostly quiet operation. Most of the time, there's little to no noise when in use. Exceptions noted later.
**Solid construction. I was a bit leery, again after my wife's bike, due to cheapness of flimsy materials. I was happy to see that there are no easily broken parts.
**Consistency of operation. I've been logging my workouts, and have yet to see any wild fluctuations. I only run on Manual mode, so I can't give any advice concerning the other modes, but there is a noticeable gradiation in the resistance levels, but not too much of a jump from one step to the next.

CONS:
**About two weeks into use, the right foot platform developed a squeak. I have yet to isolate the source; I've loosened and re-tightened the bolts and checked everything out. It appears to be about halfway back, and is simply a flex point. A week later, the left foot platform had the same issue. The noise comes and goes, and at this point, is noticeable at the start of each exercise but goes away after about five minutes or so.
**Almost immediately, the left foot platform was noticed to be slightly wobbly. Instead of only rotating as one expects it to, it also will occasionally slip laterally. If it happens at all, it only happens once or twice during a workout, and usually in high (for me at least) RPMs (upper 70s-lower 80s), then goes back to the way it should be. It does not feel loose when I'm checking the machine out, so I'm not sure what the issue is or how to fix it.
**A single lap appears to be 1/3 mile, not 1/4 mile like I'm used to on other machines. Not necessarily a con, but something that I wasn't expecting.
**The machine's starting level 1 resistance is much tighter than I was expecting it to be. I'm now doing workouts ranging from 9-11 resistance level, but the first week or so I was stuck around level 3, and there didn't appear to be very much difference between levels. I'm thinking it just had to be loosened by activity, and since then the levels have come out to a reasonable level...just don't expect level 1 on this thing brand new to be anything as easy as level 1 on a gym's elliptical in use by hundreds of people.
**Probably the biggest drawback for me is the lack of heart rate monitors on the moving handles. They are there and work fine on the stationary handles, but ideally I'd never touch those in a workout. They do include a remote chest monitor, with instructions on use; I haven't used it yet and probably won't.

Overall, I'd probably give this somewhere around an 88-90%. I specifically bought this after reading reviews on this as well as other similarly and cheaper priced ellipticals, and I would say that if you can afford the extra couple hundred bucks, go for this one if you're searching in the $1,000 price range.

68 people found this helpful

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Ken

Good Eliptical but Horrible Shipping

Reviewed in the United States on February 9, 2024

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

For the money the E35 is a very good value. It is well built, smooth, quiet, and has a lot of good features. The assembly is straight forward, but the instructions can be better as they are printed too small. I took two stars off due to the shipping. The box it came in was loaded upside down on the pallet. This put a small crack in the front cowling and a plastic screw housing broke off. It still works fine, but I'm disappointed, given the amount money I spent. Looks like Sole needs to do some QC on their third party shipping companies.

2 people found this helpful

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Viventis

Great Machine: Update after problem

Reviewed in the United States on January 27, 2024

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

This is an update: Less than one month of ownership and the Level/Resistance buttons don't change the resistance which is stuck at the lowest level. I also got the E3 incline error which I was able to clear after finding a video. The warrantee is being handled by a third party which has shipped a part or parts and will hopefully send someone to install them. I will keep you updated.

This is an upgrade from a very old ProForm which we used for years. We were surprised by the size of the box when it was delivered, but it was packaged very well. Putting it together would have been impossible but for a YouTube video I found. The instructions are very difficult to follow because they are based on extremely detailed and small drawings. There are no extra parts so don't lose a bolt or screw. I would advise investing in a magnetic Phillips head screwdriver because many of the screw holes are deeply recessed. Also remember to use the lube!

Once together, we noticed a clicking noise. Another You Tube video helped with that. Turns out the plastic Cowell covering the main wheel had to be adjusted. Now it's whisper quiet.

I am very impressed with the workouts possible with this machine. The 20" stride length is just right for me (5'10") and my wife (5'4"). It feels just as solid as a commercial unit. The programmed routines adjust the Level and Incline for you. The "Sole+" app is fun to use. (you need the serial number to register). There are instructors who take you through routines of various difficulties. The app does not adjust the machine. BTW, to get your RPM's as used by the instructors, press the "Display" button twice.

4 people found this helpful

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Ellis Ray

Birthday Gift (Kinda..)

Reviewed in the United States on April 2, 2024

Style: Sole E35 Elliptical 2023 ModelVerified Purchase

We started at a treadmill, because we just knew without looking that an elliptical would be more expensive. We were wrong! This Sole elliptical is gym quality equipment. We were both very impressed with how sturdy it is. We first went to dicks to try some treadmills out and they also had this Sole elliptical among some other name brands. Hands down this one blew all the others out of the water. We immediately checked Amazon and of course the price was $200+ less than at Dicks. The difference is you do have to assemble it yourself if you go the amazon route. I was pleasantly surprised on how easy it was to assemble. Great, straightforward instructions and the tools you need to assemble, what else do you need? Highly recommend on quality alone!

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Summer Sheffield

Nice machine

Reviewed in the United States on March 24, 2024

Style: Sole E95 Elliptical 2020 ModelVerified Purchase

Ok so good luck on following the instructions to assemble this thing. The machine arrived early and that was a plus. I put this machine together alone and it wasn't that bad. You will need to find a assemble video on YouTube to be clear that your not doing things wrong. All in all its a great machine the only thing I have a complaint about is the SOLE wheele cover was the wrong size it was actually from another machine but I modified it and it fits perfectly. I've had no issues no squeaks and knocks that I've seen and heard from other reviews. Its a very sturdy and quiet machine. I love it for the most part!

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