Top critical review
1.0 out of 5 starsCaution Samsung Smart TVs Are Not Really Smart There Are Glitches Worst Money Ever Spent on a TV
Reviewed in the United States on January 11, 2020
If you use the TV as a stand alone, or connected to a blue tooth sound bar it works fine. The problem is that this TV is very very invasive. Wants to know way too much information about you, browsing history and so forth. I wanted just a high end quality set for movies and some TV viewing. The TV wants to do all the connections on it's own and seems to resist letting the operator set up the choices on ones own. Maybe this is saying something about where we have evolved as a society. The TV takes the fun out of playing with the gadgets and knobs. If you are brainless and want the computer in the TV to do all the work, then this is a great set. The menu is not user friendly. The remote is a little wand with little choice of functions. You have to load the app on your phone for more functions regarding the TV control. If you have any old school regarding video or audio, this is not for you. If you want to give your control over to skynet: this will work for you. If you are looking for a lifelike picture: it will take a lot of adjustment of setting to get you there. Life is not in a glossy shine appearance. Very disappointed in the set.
Update: less than 90 days into ownership, had to contact Samsung, let them take over TV, Channel List for broadcast disappeared, would scan, but no way to get to scanned list. Kept jumping back to Samsung TV. Even they could not explain. Took about 30 minutes in all to get the problem worked out. TV will turn itself on sometimes. The computer in this TV has some serious glitches. 48 hours after getting the channel list fixed, it has disappeared again. Unless you like talking to service people, then I can say Avoid The Samsung line. I used to be a fan of the product name. This has been a major disappointment. Picture is very good, but I should have invested in another brand.
Update: the TV updated itself. The update has made the broadcast channel list all but useless. It keeps turning itself on after it is turned off. Keeps changing it's mind when you push the return button. It is some kind of real glitchy. I recently replaced my cell phone: I did not return to another Samsung.
Latest Update: Now we find that if you use the Pandora app on the Samsung: the sound does not play. Pandora app works as it should: just no sound. From what information found: this is not an isolated incident.
