Amazon.com: Customer reviews: Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U, 16GB RAM, 512GB SSD, 14" FHD Display, Backlit Keyboard

Top positive review

Great!

Reviewed in the United States on October 5, 2019

The wife & I both use this laptop for college almost exclusively, & it's worked like a charm since we got it 3 weeks ago! I have no complaints about this laptop, as it has worked very well every day that we have used it. Would recommend to any student or home user that is looking for a solid laptop.

13 people found this helpful

Top critical review

Critical reviews›

April Blair

Battery issues - would not purchase this model

Reviewed in the United States on April 13, 2020

I haven't had this computer six months yet and the computer shuts down on its own and the power button blinks. If the machine isn't plugged in it shuts down and it won't start even with a full battery charge; the machine will shut down. I am beyond disappointed. This is NOT a cheap machine. Now here I am having to send it back for repairs and using insurance I had to pay for. I am without a computer to do my work. This is NOT fair.

19 people found this helpful

94 total ratings, 27 with reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Josh

Great!

Reviewed in the United States on October 5, 2019

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

13 people found this helpful

Helpful

Ajay Das

This laptop is $2200 on Lenovo website, but $1500 on Amazon.

Reviewed in the United States on October 31, 2019

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

At first, I thought this was a fake. I did not expect a X1 Carbon 7th Gen Intel Core i7-8565U will be this cheap. After I opened it, I checked the system information. Everything checks out. This is indeed 7th gen x1 carbon. If you check the actual Lenovo website, it's 1800 something for 256 GB SSD and $2200 for 512GB SSD. It is so light (2.5 lbs). It got a nice black and business look. 16GB RAM and 512GB SSD is all the power I want. I was thinking of getting Dell XPS 13 or this. But this is lighter than dell XPS 13, so I bought X1 instead of Dell XPS 13. I will be testing this laptop out in the next few days. If I don't like it, I will return it, but so far I love it!

28 people found this helpful

Helpful

April Blair

Battery issues - would not purchase this model

Reviewed in the United States on April 13, 2020

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

19 people found this helpful

Helpful

Brandon Campbell

Oustanding build quality and feel, besides the terrible rattling speaker.

Reviewed in the United States on November 6, 2019

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

Overall I am satisfied. Price was good. Specs were excellent. The build quality is excellent! Little to no flex in the screen, very rigid body. The keyboard is outstanding! Best keyboard on a laptop that I have ever tried. Runs quiet, and has good battery life so far. HOWEVER, one thing I am SUPER disappointed with is the speakers. Its my understanding that these are upgrades from the Gen 6 now having some top mounted speakers in addition to the bottom firing ones. The bottom firing speaker on the right side makes a very distracting buzz. At certain frequencies it sounds like total garbage. Some blame loose shift/enter keys, some say its "normal for a business laptop." I'm not expecting MBP quality sound here, but I do expect it not to rattle and sound like a tin can. I want to really really love this laptop, and I intend to keep it, but the poor rattling, tiny, sound of the speaker is REALLY disappointing from a premium laptop. The sound is so poor that I turned off all system sounds because it made me cringe when i heard it.I removed the back case thinking something may have been stuck or wrong. The speaker are screwed in with some kind of vibration dampening rubber grommets isolating them from the case. The speakers are quite loose. I've considered adding a couple very small rubber washers to tighten the fit slightly to maybe cut down on the rattling sound. But haven't done anything yet.

I hate to be such a downer on an otherwise fantastic laptop, but the sound quality leaves a lot to be desired. But overall the good things far outweigh the poor things. I'll use headphones if I intending on listening to a lot of audio.

EDIT- The awful rattle continued to drive me crazy! I purchased a set of very small 1/8” rubber orings and placed them between the speaker screws and the speaker housing. It has dramatically decreased the rattle sound. I am very satisfied with this solution. Very pleased with this device now.

28 people found this helpful

Helpful

Crystal Hayes Elegance Lamps

Amazing Laptop!

Reviewed in the United States on June 16, 2020

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

Upgraded from an old Yoga machine. While this machine does not flip to tablet mode, I find that I dont really miss it. I LOVE the anti-glare screen, great sound, fast as lightening, and the Lenovo keyboard simply cannot be bead. Overall, I really like the Thinkpad X-1 Carbon.

6 people found this helpful

Helpful

David

Great laptop

Reviewed in the United States on September 27, 2019

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

Light weight and fast

7 people found this helpful

Helpful

Hernan

Awesome computer, keyboard start wearing off after 1 week

Reviewed in the United States on January 15, 2021

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

It is an awesome computer for an awesome price. Software wise, it is the computer I wanted, for some reason, the keys started wearing off from the keyboard (see picture). This is the 3rd Lenovo I have and the 1st one to have a key wore off. Lenovo Customer Service told me to ship it and they would fix it (2 business weeks) while other 3rd party providers want to charge $115 + replacements...

I am more than disappointed, even though the computer its great, but I was not expecting this for a $1,500 computer.

One person found this helpful

Helpful

Spyder Franson

small, lightweight, and powerful

Reviewed in the United States on October 27, 2020

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

Sounds like me when I was five.

Helpful

SCS Noonan Scholars

Laptop Issue but working with seller to resolve

Reviewed in the United States on June 21, 2021

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

The laptop was defective however I'm working with the seller to remedy the issue.

Helpful

LinTerry

Think twice before you buy this one

Reviewed in the United States on September 25, 2021

Capacity: i7-8565U | 16GB | 512GB SSDVerified Purchase

Worked for a couple of months (sound that is ), but then after that, the sound would start out normal for about one to two minutes then begin to get lower and lower until it was gone. Had it in to reinstall sound drivers and that didn't help. The only way to listen to it now is through airpods which is kind of a hassle to always need them to listen to anything.

Helpful

Questions? Get fast answers from reviewers

Need customer service?

‹ See all details for Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U,...

5 star
4 star
3 star
2 star
1 star

Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U,...

›

Customer reviews

Customer reviews

Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U, 16GB RAM, 512GB SSD, 14" FHD Display, Backlit Keyboard

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U,... › Customer reviews

Customer reviews

Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U, 16GB RAM, 512GB SSD, 14" FHD Display, Backlit Keyboard

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Lenovo ThinkPad X1 Carbon 7th Generation Ultrabook: Core i7-8565U,...

›

Customer reviews