Top critical review
1.0 out of 5 starsDo not buy this. Get a cheapo analog scale or something more expensive like a Withings scale
Reviewed in the United States on January 14, 2024
This was a frustrating and disappointing experience.
Received and followed instructions, removed tab from batteries.
Added the scale in the Fitbit app.
Weighed myself and noted that there was no body fat % displayed. Ok, I did not read the fine print, I assumed this was a replacement product for the Aria 2 which read body fat %.
Waited for the data to show up in the Fitbit app.
No data, opened the devices tab and saw that the Aria Air has a status "Not synced yet".
Tried the process again, force closed the app. Removed the batteries and replaced, tried again.
Still the same status "Not synced yet".
Read on some forums that try resetting by pressing the button on the bottom.
Tried that a few times and got a message on the scale "Clr".
Tried adding the scale back to the Fitbit app several times.
Received a message "Set up Aria Air" in the app, but no option to confirm, or click OK.
Tried the "Add more devices" several times and finally it added the scale.
Tried weighing myself again, this time the scale is now displaying weight in KG. There is no option to change this. Selecting the scale in Fitbit crashes the app. EVERY single time. Restarted phone and no change. No option to change the scale back to displaying in LBS.
Weighed again and this time a window popped up with the weight (luckily in LBS). I have to manually click SAVE to "sync" the weight with the app.
I might as well buy a cheapo scale and manually log the weight myself in the app. There is nothing smart about this scale at all. There is zero functionality or features for this product besides it will sometimes put a popup in the app with the weight. I've read that this is inconsistent and you should force close the app and re-open before weighing. What!!??
Why did the developers not go all the way and actually sync the data without a manual step by the user?
The Aria 2 was wi-fi, all you had to do is step on the scale and it automatically synced your weight, body fat % and BMI to the app. Why they decided to replace the Aria 2 with this crappy product is beyond my understanding. I used this once and am returning it.
I am going for a Withings scale which will sync with Fitbit and has similar functionality to the Aria 2.
