Amazon.com: Customer reviews: Samsung Galaxy Note 10+ Plus (5G) Single-SIM SM-N976B 256GB Factory Unlocked 5G Smartphone

Top positive review

Disappointed - Great phone but not good seller

Reviewed in the United States on June 6, 2022

I purchased this phone in November and had great service but less than 6 months later is went bad. The seller dismissed my claim when I contacted them and essentially told me I had 30 days after purchase in which to be able to return it and that it was now outside of the return window.

Great Phone but do not buy from this seller.

9 people found this helpful

Top critical review

Critical reviews›

Steven Niles

Bad Phone.

Reviewed in the United States on March 18, 2022

Well, I got stuck with a lemon. After a number of trips to the Verizon store and phone conversations with tech support, it has been determined that the phone will not make connectivity to cell towers. It is my fault that I waited too long to get to "root cause" of my problem always thinking it had something to do with my service provider, however, in this case it is the phone. A hard financial lesson to learn.

3 people found this helpful

144 total ratings, 32 with reviews

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From the United States

Amazon Customer

Disappointed - Great phone but not good seller

Reviewed in the United States on June 6, 2022

Verified Purchase

9 people found this helpful

Helpful

Faye James

Great phone

Reviewed in the United States on July 1, 2023

Verified Purchase

Works like a charm with good features

Helpful

Mohamud omar

Nice

Reviewed in the United States on December 9, 2023

No bad

Reviewed in the United States on April 24, 2023

!!!!all is well!!!

Reviewed in the United States on March 18, 2022

Verified Purchase

3 people found this helpful

Helpful

mommyworld

S pen

Reviewed in the United States on September 10, 2023

Verified Purchase

I have tried to connect the s pen to the phone but it is been disconnected. I believe the pen was already broken when it came to me. After transferring all the data from the old phone to the new phone I don't have much energy to return the phone and redo it again. Bummer!!!

Helpful

Scott Hintz

Still a great phone

Reviewed in the United States on January 17, 2023

Verified Purchase

Although it is unlocked it has Verizon bloatware on it and effects messaging and voice-mail. It came with some decent non-Samsung type c wired ear buds, charger, c to c cord, and a tool to open the port in the original packaging. No pen tips included. New with factory shipping screen protector. Perfect condition.

2 people found this helpful

Helpful

Terrance

Software Updating

Reviewed in the United States on October 9, 2022

Verified Purchase

Software won't update past what it came with due to the fact that it's an international phone. My US Version (4G) of this phone updates regularly. Don't know why the 5G version can't get the updates from the US servers, but this is an issue that Amazon should be including when selling international phones.

5 people found this helpful

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