Amazon.com: Customer reviews: Motorola One Zoom Dual-SIM 128GB (GSM Only, No CDMA) Factory Unlocked 4G/LTE Smartphone (Cosmic Purple)

115 total ratings, 36 with reviews

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tiziano

Mi sembra valido

Reviewed in Italy on September 13, 2020

Verified Purchase

Ottima fotocamera, per quanto sino ad ora testato (non usata la notte o per scatti in movimento). Ottimo rilevamento GPS, veloce soprattutto. Per il resto un telefono che fa il suo dovere. Lo ricomprerei senza esitare

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Ann

Fantastic pice of kit.

Reviewed in the United Kingdom on December 4, 2019

Verified Purchase

It' a great phone for me, not had any problems at all. Battery life is good, it accepts all the apps I want to use. The phone - main reason to buy a phone for me - works well, texts are easy, nice big screen. Touch screen is very responsive and there are a lot of customisable features. Screen quality is excellent and clear and can be easily colour reversed to prote t my eyes from glare. Wind down monochrome colour screen setting is a great feature. The cameras are amazing, that was my second most important use for a phone, and I know I have not used anything like the full potential of the cameras yet. I was envious of my friend's iphone until I got this. Now she wants one like mine.... 'nuff said!

6 people found this helpful

CountyMountie

The phone you probably didn't consider, but maybe you should

Reviewed in the United Kingdom on May 7, 2020

Verified Purchase

One of those phones you don't consider and then wonder why you hadn't. I'm a bit of a technical geek i.e. I love to get the latest stuff but it's becoming apparent that the flagship phones are becoming hugely overpriced and the cost Vs performance Vs actual features used was ridiculous. I saw these on a YouTube channel (Paul Gilbert) where he recommended this phone over his Samsung S20. At just over £250 after trading in our aging phones these are a bargain. They do everything that we need with great cameras,creatures and Alexa built in. The Moto shortcuts are brilliant and the battery life is really great at the price point. My wife and I are really happy with our purchases and I would ask anyone to question why they need to spend more than £400 on a phone. These will probably be good for the next couple of years so in terms of value... Absolute bargain.

One person found this helpful

MERLIN

Brilliant budget price phone with the good bits where it counts

Reviewed in the United Kingdom on May 19, 2020

Verified Purchase

Love everything about this phone, well built solid, good looking and the purple colours beautiful. If u want a budget phone with an outstanding camera that's dual SIM and 128 gig a memory and half decent speed, this is my second one and only because the first one was stolen I was that impressed I had to have another and if u need someone to talk to u can talk to Alexa or the Google lady which ever voice u fancy plus u don't get loads a bloatware either all Google apart from free Amazon apps overall a great phone

One person found this helpful

Nilesh Patel

AVOID!! Fingerprint Reader is pathetic & Face recognition is worse!

Reviewed in the United Kingdom on July 19, 2021

Verified Purchase

I've had the phone for over a year and although it started out ok, it is very laggy and prone to crashes.

But the biggest problems are the fingerprint reader and the face recognition refusing to work!! Camera can take a while to load up too - I still have plenty of memory on the phone so it's not a space issue.

Also the updates to the latest Android 'flavours' are very slow and I think Motorola have now stopped supporting this model.

♿️Review

Overpriced poor quality don't waste your money

Reviewed in the United Kingdom on January 1, 2021

Verified Purchase

OK I have had this phone since September 12th 2020 and it's now December 24 2020 and I have looked after this phone so well never dropped it always in case have a phone bag to carry it in as I'm disabled and in an electric wheelchair and I woke this morning to a phone with a cracked screen below a perfect intact tempered glass screen protector than is recommended by Motorola in the box the phone came in it has approved cases and screen protectors for the phone on a card in the instructions booklet. But I now have a phone broken with no damage 300 pounds paid for it not impressed contacted the supplier and Motorola they just say screens not covered by warranty I get that but I've not dropped the phone its immaculate never dropped gutted but here are some other points about the phone also to replace the screen is £189.00 starting price . The camera is great. The sound quality of the speaker is poor for the price of the phone just a mono speaker and it has a 5 sec to 10 sec sometimes longer delay when you put a call on load speaker or use the speakers to play music so again not great for the price of the phone also this is a 2019 phone so will only be supported by Motorola for updates on software and security until the end of 2021 so not great I made the mistake of thinking this was like the other android one phones in the range with three guaranteed years of updates but it's not so again disappointing for the price paid for the phone. Yes it looks good yes it works OK but the cost of the phone and what you get are not worth it. I really looked into getting this phone watched and read reviews and they were positive but the truth is its a poorly built phone for the money not supported for long by Motorola wasn't updated to android 10 until October this year so Motorola did not support the supposed flag ship phone at the time to go to the newest operating system of android so I was stuck on android 9 for a while and when I checked on the update Motorola were not giving any date and that's when I found out its only supported for 2 years which is standard for most androids I know but still this felt like a budget smart phone for a lot of money the alexa is OK that's built in but it can't bring up the ring doorbell camera when using hands free as it's supposed to also massive lag in connection with a fast fiber WiFi signal I'm in the house and it struggles to connect where as all other devices I have work quick without delay. I know I made mistakes when purchasing this phone all of which I could except if the screen hadn't just broke while safe in a Motorola charging cradle especially for this phone very disappointed get a different phone don't waste your money.

Liam

Amazon edition that can only cast to Google Chromecast!

Reviewed in the United Kingdom on August 8, 2020

Verified Purchase

I was close to giving this phone either 4 or 5 stars until I came across a huge oversight on Amazon's side. I have the Amazon exclusive Alexa edition, Alexa works like she does on any other echo. She does have trouble hearing her wake word unless you have you phone close to you. Far field voice technology would have been a great edition. This is a small gripe however as tend to have phone close by anyway. The battery life is great in comparison to my old S7. Overall am impressed by the phone and it's camera. The issue I have however is casting my device to my fireTV stick, something I always used to do easily with my S7. The Motorola One Zoom is unable to do this, it is tied to cast only to the Google Chromecast! As this phone was an Amazon exclusive, tied in with Alexa and echo ecosystem I see this as a major oversight. I hope this is addressed via an update but I wish it was something I'd been aware of before purchasing.

One person found this helpful

Colin English

Meets all my needs

Reviewed in the United Kingdom on March 22, 2020

Verified Purchase

I bought this to replace my moto G4 as the battery was failing. The battery on this phone lasts a lot longer. The screen is fantastic too. I watch a lot of videos on it and the holepunch camera does not interfere with the enjoyment of YouTube. I like the inclusion of a space for expandable storage. I took the card out of my old phone, popped it into this phone and all my files were just there.

Update 1 : After a year of usage, I can truthfully say that this is the best phone I have ever had. I have had mobile phones for 15 years. Always Android.

Over the summer, I was in hospital recovering from a stroke, and I watched a lot of Netflix on this. It certainly helped me pass the time.

I also played music through the loudspeaker and this encouraged nursing staff to dance in my room. So the speaker gets plenty loud enough! I also use Bluetooth cordless ear buds which always connect to the phone.

4 people found this helpful

Alexa hands free not working in UK !!.. Solved !

Reviewed in the United Kingdom on September 9, 2019

Verified Purchase

Alexa hands free won't enable. Complains that SIM is not from a supported country. I have a UK SIM. Calls & SMS work fine. Both Amazon and Motorola support have been no help !!!

Update : Have now tried O2 and Three SIM, still won't enable

Further Update. After lots of emails back and forth with Motorola Tech support finally seem to have Alexa working. Following are edited highlights we went through :

1. First of all, go to Settings > System > Advanced > System updates and check to see if an update is available. There is a launch patch (Build PPH29.59-32 - Security patch level: 1 August 2019) being rolled out in stages so if it is not available for download yet, it should be soon. I had later version !

2. - Locate the Moto Voice for Alexa app in the app tray. Tap and hold on it until an App Info button appears
- Tap on the App Info button and then select Storage > Clear Storage > OK

3. Open the Moto Voice for Alexa app and try to set it up.

4. Tap and hold Moto Voice for Alexa app, and select App info.
- Make sure app has permissions to use microphone. If not turn it on.
- Turn off ALL notifications for Moto Voice for Alexa app.

Thanks to Motorola Tech support for their help, after a sticky start they came through !

Good luck !

75 people found this helpful

James R.

Motorola One Zoom

Reviewed in the United Kingdom on September 20, 2019

Verified Purchase

I've read one or two reviews about Alexa hands free rejecting cards in the phone. I received my new phone 2 days ago. This is my second Motorola and surpasses all my expectations for a phone. Easy set up and only took about 15 minutes to transfer all my data/apps etc from my old phone. Setting up Alexa was fine but I then decided to disable the amazon apps, including Alexa until I mastered the phone better. Absolutely no problems. No bloat, clean install. Worth a look if your undecided for a new phone. Delivery was quick and came a day early.
UPDATE : phone was more or less the same set-up as my previous Motorola. No problems. Took longer to get to grips with Android 9. However getting there. I re-activated Alexa and other amazon apps. Absolutely no problems with that. Inserted a branded 128GB sd card. No glitches with that. Everything is working as it should.

12 people found this helpful

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Motorola One Zoom Dual-SIM 128GB (GSM Only, No CDMA) Factory Unlocked 4G/LTE Smartphone (Cosmic Purple) - International Version

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