Amazon.com: Customer reviews: mophie 3-in-1 Wireless Charging Pad - 7.5W Qi-Certified for Fast Charging, Compatible with iPhone 11, 12, 11/12 Pro/Pro Max, XS Max, XS, XR, X, iPhone 8| 8 Plus, AirPods & Apple Watch (Black)

Top positive review

Excellent charging and great customer service

Reviewed in the United States on May 2, 2020

This charger is quite excellent for simultaneously charging iPhone, iWatch, and iPods. It is easy to use, looks nice, and has no obvious downsides. However, after a few months of use I found that the device no longer charged my iPhone. I went to the Morphie web site and found that they not only have a two-year warranty period, but that exchange for a new device was simple, straight-forward, and did not require lots of papers or proofs. There is a $5.99 shipping charge, which is fair in my view (that include return of the defective device). When there was a problem with delivery (due to USPS and not Morphie) I called Morphie to inquire. The service I got from Al was really great, and the whole customer service approach was outstanding. Indeed, this is one of the best customer service experiences I have had in a long time.

Interestingly, when I got the new device it too did not charge my iPhone. I then did some investigating and found that the problem is common, and it is with the iPhone and not the charger. (Interestingly, this is not noted anywhere I looked on the Morphie site.) It turns out that the wireless charger unit in the phone can get messed up, and one has to turn off the phone and turn it back on, and then it charges perfectly.

Bottom line is that I will absolutely look to Morphie in the future when they have products I need. Great customer service is a real plus, and that is combined with fine products.

2 people found this helpful

Top critical review

Critical reviews›

Impossible to get a phone charge in less than a day

Reviewed in the United States on March 22, 2023

The item looks great and perfect size for travel and desk space. But it is extremely hard to position the phone to charge and stay charging. It takes so long to find the "right" spot, I much better off just using a regular cable. It is very frustrating. Once you find the spot, then a few min later it loses it and when you think the phone is charged, it is not. They tell you to position a certain way, but does not work as easily. The watch and airpods chargers work fine. I do not recommend for the price.

Again the main issue is that "once you find the right spot" to place the phone (which may take a LONG TIME), it will stop and go, and when you think it is going, then it isn't. Bottom line, I had the phone on the charger for hours only to see it had stopped charging. It is a wast of money.

6 people found this helpful

3,464 total ratings, 688 with reviews

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From the United States

ANP

Excellent charging and great customer service

Reviewed in the United States on May 2, 2020

Verified Purchase

2 people found this helpful

Helpful

Daniel R.

Just buy it, you know you want to...

Reviewed in the United States on December 31, 2019

Verified Purchase

So I waited a bit for this review. When I see negative reviews for a product I become very skeptical. There are enough negative reviews here to warrant hesitation in purchasing such a pricey product. I held off and did some research. Not just on the product, but the brand and wireless charging in general. A few things stood out. Most people don’t understand how wireless charging works. They assume you can just plop your phone down however which way on the mat and it should charge without fail. No ma’am / sir. In a nutshell you have two small discs, one in your phone and one in the charger. The discs must be close enough together in order for wireless charging to work. If your phone/watch/air pods are too far they won’t charge. Simple. Right? Apparently not for many. Almost every charger on here and other stores have piss poor ratings. And the ones that actually reviewed the products show their lack of understanding on how the product is supposed to work. You wouldn’t buy a bicycle and expect it to take you places on its own would you? Same goes for this. Like any charger it needs to be plugged into a wall socket for power. I only say that because there was a review that didn’t realized it needs to be plugged in. (face palm). And they gave it one star for it!

With that out of the way this particular charger was everything I was looking for. It can charge a phone, Apple Watch, AirPods and yes AirPods Pro. Keep in mind it will charge an “Apple” watch, not other brands. And AirPods with the wireless charging case. Seems redundant but it has to be said. This charge follows the Qi (chi?) standard, so any phone that uses the same standard will charge on it. Different phones have the aforementioned “disc” in different spots, so how the phone needs to be placed on the charger will vary. Also understand wireless charging generates heat. Your phone will become warm. The more power is transferred the hotter it gets. It’s one of the reasons iPhones are capped to 7.5 watts on wireless charging. Apple is being cautious here, and rightfully so. Heat does things to batteries (*cough*samsung). Also electronics can and do fail. So if you’ve legitimately received a defective unit. Just return it and stop whining.

170 people found this helpful

Helpful

Impossible to get a phone charge in less than a day

Reviewed in the United States on March 22, 2023

Color: Polished BlakcStyle: StandOffer Type: 7.5W ChargingVerified Purchase

6 people found this helpful

Helpful

Jim Lesieur

Not super fast, but good value

Reviewed in the United States on July 16, 2023

Verified Purchase

I bought this to charge all my devices - iPhone (SE, 2nd gen), Apple Watch (SE), and AirPods (2nd gen). It does all of this well but with a few qualifications.
First, it is fairly slow. This is not a problem for me because I charge everything overnight by my bed. The watch charger is angled to allow you to still see it on your nightstand as long as you put it in nightstand mode (one click one time in your watch settings - easy). But if you want to be able to put something down on this and expect to get anywhere close to the charging speed you would if you plugged it in directly you will be disappointed. If you need this, buy a Qi charger - they are faster. But my phone doesn't support this kind of charging so I got this one.
Second, you have to put your phone down in EXACTLY the right place in order for it to make the right connection. You just have to get to know how to do it, and what to look for. I saw a bunch of reviews complaining about waking up to a phone not charged. This made me nervous but I decided to get it anyway. Here's how you check to be sure it is charging right: once you know how to line it up (it just needs to be straight), there is a white light that will turn on that lets you know if it is making contact. Your phone will get the battery charging notification and you assume all is well. But if you wait a few seconds, that white light may start flashing for about 5-10 seconds. If that happens it means it didn't make a solid connection and you need to lift it off and try again. If you only look for the white light to come on and your phone to say it is charging you may have issues. Always wait to make sure the white light doesn't flash! This is not an issue for my AirPods or Apple Watch, just the phone.
It is not expensive and does the job well as long as you are okay with the slower charging times and quirky phone placement. Definitely recommended!

4 people found this helpful

Helpful

Spider Monkey

Works great

Reviewed in the United States on June 13, 2021

Verified Purchase

I ordered and received this a month and a half ago.
I use it every couple days to charge my phone and watch, it really works great for this.
In the beginning, I did quite a bit of research on a few different brands for charging my iPhone 12 Pro and my iWatch. I almost didn’t buy this one because there were many reviews that claimed it didn’t work or wouldn’t fully charge the phone or died within a week, I finally looked at the Apple website to see what they offer as a charging accessory and to my surprise, this was one of only a couple they offer so, my reasoning says that if this accessory is sold by Apple as an accessory for their equipment, then it must be good so, I bought this one.

I’m totally happy with this item, it’s extremely easy to set up and charges my phone and watch just fine.
Yesterday, I think that I found out why some people have problems with their chargers by shear accident. The night before, I placed my phone and watch onto the charger as usual, yesterday morning when I woke, I noticed that my phone was fully charged but my watch was fully discharged, at first I thought that I was experiencing what others had stated that their charger died but then I realized that a set of keys that had been laid on a book that was beside the charger, had fallen onto the earbud charger portion of this charger, most likely my cat is to blame for the keys falling onto the charger.
I removed the keys from the charger and it worked just fine.
I have no way of knowing whether or not the failures that others have experienced have been caused by this same type situation but, it is something that can happen as I found out myself. It makes sense that it would not charge properly if metal objects landed on the charging pad, it’s essentially being shorted and if left like that, it’ll eventually damage the charger.

Overall, this is an excellent charger and if Apple trusts this charger enough that they actually sell it as an accessory in their store and on their website then, obviously it’s good enough for me plus, it’s a little bit cheaper to buy it on Amazon than from the Apple Store. Win, win!
BTW, I don’t find it awkward at all placing my watch on the charger, so what if part of the band ends up behind the phone charger, it has zero effect on the fit, form or function of this charger. I guess that it comes down to personal preferences and what you yourself find awkward or annoying, for me, it’s excellent.

Excellent charger, I highly recommend it.

21 people found this helpful

Helpful

Williams A.

Does not charge iphone 12 Max

Reviewed in the United States on March 9, 2021

Verified Purchase

My airpods and watch charge just fine. For some reason it will not charge my iphone 12 Max. I like the way it looks and kept it. 2 out of 3 things charging is not bad.

I though I received a bad unit and returned it. When I got the new charger the same problem existed of not being able to charge the new iphone 12. Similar reviews say the same thing.

Mophie needs to update the center piece for charging the iphone and send it out the updated hardware to customers.

This is a really cool device in craftsmanship and style but more than likely it will not charge your phone. For the price they are asking it is not worth the money. I have a cheap $5 onn charger beside this device to charge my phone.

Get your act together Mophie.

4 people found this helpful

Helpful

Don't waste your money.

Reviewed in the United States on February 9, 2024

Verified Purchase

Product stopped working after a year. It charges when you first put it on the charger and then starts blinking and stops. Nothing better than waking up in the morning thinking your phone has charged all night to find 20% battery to start the day. The sensors apparently become very sensitive over time.

One person found this helpful

Helpful

Susan T.

Great customer support

Reviewed in the United States on May 22, 2023

Verified Purchase

The phone charging part of this died soon after I bought it, and that's when I discovered that Zagg/Mophie has the best customer support I've ever encountered. They sent a new one which now has worked out fine. Small footprint and works well for charging airpods, phone, and watch.

One person found this helpful

Helpful

Rynna

Good charger, could use improvements

Reviewed in the United States on May 13, 2022

Verified Purchase

Overall, this is a good charger and I’d probably buy the same one again if I were in the market. It’s clean on my nightstand, and charges almost everything I need. But it could definitely use a few improvements.

The phone charging is not super fast. This isn’t a big problem for me because I use it overnight, but it could be frustrating for someone using it on their desk during the day.
The watch charging could be faster, but it’s consistent with standard watch chargers, not QuickCharge.
AirPods seem to charge at about the same rate as with a lightning cable and standard adapter.

The “nest” for the AirPods is my biggest frustration. I use AirPods Pro, and I have a slim case on them with a small ring to attach to things. It’s trickier than it should be, to get the AirPods Pro settled into the groove properly so that MagSafe makes contact. It’s not that it’s challenging, as I just have to wiggle them a bit, but I get annoyed sometimes that I can’t just plop the AirPods into the mat and be done- I have to turn them a certain way and then nestle them into the little hollow, and wait to be sure the charging light comes on.

I have the matching case on my iPhone 12 Pro (thin, transparent acrylic), with a MagSafe booster in it. I have no problems using Apple MagSafe chargers, even vertically- my phone holds to it and chargers well.
But sometimes if it isn’t positioned just right, the indicator blinks and it doesn’t charge. I have to remove the phone and put it back, sometimes a few times in a row, and make sure it’s aligned EXACTLY right.

The last minor annoyance is the indicator lights. If this sits on work desk, it’s fine. However, mine is on my nightstand- next to my face while I sleep. And there are large strips of LED light on the front when devices are charging. I keep LED stickers around for this purpose so it’s not that big of a deal, but it would be nice to not need big black stickers on the front of my sleek white charger.

I don’t really recommend it for travel. If this is your main charger and you need to bring it for travel, it’s fine. But it’s annoying to pack, so I would not buy it to use for travel. Mophie has a travel-specific one that’s a better option.

All in all, yes I’d buy it again if I needed a charging station. It does the job, it’s simple and tidy, and it looks nice. But I do wish they’d update it for easier alignment and an option to disable the lights.

16 people found this helpful

Helpful

Jon

A cooler way to charge your stuff

Reviewed in the United States on July 20, 2023

Verified Purchase

I purchased this Charging pad because I wanted something that would look nice on my nightstand, and I was tired of having to plug in my iPhone at night. The setup was easy and it works great. I can charge my Apple Watch, AirPods, and my iPhone at the same time. The Apple Watch charges on the slower side, but I don't really mind that since it's charging at night while I sleep anyways. My only other complaint is that the iPhone will only charge if I place it down on the pad perfectly. If it is placed slightly off, it will not charge at all. I would recommend this product for anyone that wants a minimalist wireless charging pad that looks nice and gets the job done.

One person found this helpful

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mophie 3-in-1 Wireless Charging Pad - 7.5W Qi-Certified for Fast Charging, Compatible with iPhone 11, 12, 11/12 Pro/Pro Max, XS Max, XS, XR, X, iPhone 8| 8 Plus, AirPods & Apple Watch (Black)

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mophie 3-in-1 Wireless Charging Pad - 7.5W Qi-Certified for Fast Charging, Compatible with iPhone 11, 12, 11/12 Pro/Pro Max, XS Max, XS, XR, X, iPhone 8| 8 Plus, AirPods & Apple Watch (Black)

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