Amazon.com: Customer reviews: Google Pixel 4 XL - Just Black - 64GB

Excellent phone overall, great user expirience, a little dissapointing in some areas of the phone.

Reviewed in the United States on November 18, 2019

Great screen, love the 90hz refresh rate.
Camera is astounding, Night Sight is great, Astrophoto is excellent.
Face unlock is quick, but wish there was also a fingerprint sensor for added security.
64gb is enough for me as I have Google 1 subscription so I don't really have problem with storage for photos, for $20 the 100gb a year is better than forking out additional $100 for an extra 64GB worth of storage in my opinion.

Wish the battery could have been a little bit bigger, but overall expirience is great as expected from a pixel phone silky smooth UI and great software optimization.

I came from a Pixel 2 moving to Pixel 4 XL, I also own a LG V50.
There's a certain pixel expirience that you don't get on other android smartphone that makes me comeback to pixel despite its negative criticism it recieves from other reviewers, you can give it a shot probably buy when it has discounts over its price.

41 people found this helpful

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NotYourAverageAngel

The iPhone of Android

Reviewed in the United States on August 5, 2020

Verified Purchase

I honestly didn't think I wasn't going to like this phone at all, but with a few months of having this phone, I am really liking it. Battery may not be too great than I am used to.I get about 14 hours out of it with heavy usage.
It charges super fast tho.

Camera is really good. The software that renders the photos is great, better than the phone I used before.

I came from a Samsung Note 8 and I like the weight distribution. Seems more equally weighted than it. I like the swiftness of the display. Not a big fan of notches because I think they are just a fad and will fade indefinitely.

Google Assistant works great. It just flows harmoniously.

Project Soli for the music controls works 80 percent of the time. (This is the feature that sold me).

The only thing I wish this device did have is a fingerprint reader and a better battery. But for me the fast charging makes up for it.

If you want a pure google experience without any bloatware from other android devices, this would be the one.

2 people found this helpful

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Skylar

Pixel 4, Is it as bad as they say?

Reviewed in the United States on June 26, 2020

Verified Purchase

What is there to say about the pixel? The camera is what shapes this phone. On top of that, you get a customizable Android experience. Of course, Oxygen OS gives you this as well. I upgraded to the 4 XL from a Pixel 1 and it's a new experience.

The biggest downside to this phone is the missing audio jack. Although, this can be fixed with a USB-C to 3.5mm. I thought I'd miss the fingerprint sensor but face unlock is convenient. Let's talk about the battery since this is an issue for some. If you're considering this phone, get an XL you'll thank me. It has a bigger battery than the normal Pixel. It lasts for a long time from what others said. The battery isn't an issue with this phone. Along as you manage your phone use. This isn't a power user phone so if you sit on it for 10 hours, you might want to look at a Samsung.

I purchase this phone got for USED. Amazon sends you a phone which makes you wonder if it's new. Go for a 64 GB phone to save the cash. If you need more space you can get Google One for extra space.

For the camera, it's the bread and butter of this phone. You can easily get DSLR quality photos with this phone. Another good camera phone is the iPhone Pro Max 11. You can easily produce amazing photos with this. Look into moment lenses if you want to make a Super Camera.

You should buy this phone if you care about:
Newest Android Updates, Camera Quality, a 90hz display, powerful speakers, and a snappy GPU.

Note: (If the battery is an issue the phone has an adaptive battery. Give it about a week's time and you should see better performance.)

5 people found this helpful

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I'm huge on Myspace

Read My Review!

Reviewed in the United States on December 4, 2019

Verified Purchase

So I've had the Pixel 2, Pixel 3, Note 10+, and now the Pixel 4 XL.

* If you've had the Pixel 2 or 3, this is well worth the upgrade. Critics knocked this phone, but I gotta tell ya. It's fantastic.

Pros:
* The Vanilla Android Experience. It's fantastic. Much better than Samsungs or LGs UI.
* Camera - I don't care what DXO Mark says. This and the Iphone 11 have the best cameras. I was using the Note 10+ before this and it doesn't even come close. If you have kids that move around. This is the camera to get. Hands down.
* Face Unlock - Never thought I'd appreciate it so much. Fast, accurate. Fantastic
* Screen - Fantastic. Smooth. I turned the 90Hz off and didn't notice a difference. It's great.
* Sound Quality - As good as the best out there.

Cons -
* Battery life is Good. Not terrible. But at these prices you expect Google to keep up with phones like the Note 10
* They took away the finger print scanner, which is fine, but with that they also took away the "Menu Down" feature you could use w/ the finger print scanner. That....I miss.
* I would have wanted a bigger screen for this price, bu that's me being picky.
* Price - Only buy this phone on sale. Not woth $900 or 1K . I bought it on Black Friday.

I went from the Pixel 2XL to the Note 10+. I wasn't happy with the Note 10+. Battery life was fantastic but the pictures were just terrible. I gotta tell you....this is the phone. Nothing comes close the user experience for me. Love it.

4 Stars due to the Cons, but I'm 5 Star happy lol.

6 people found this helpful

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Zack

Worst purchase I've ever made

Reviewed in the United States on February 8, 2021

Verified Purchase

Well I really wanted to like this phone, I've had androids all my life and the last pixel I had was the first one. Needless to say I was excited to get my hands on the pixel 4 xl and I couldn't pass up the $600 price point that I got it on sale for.

The phone was great to start off with, good camera, decent battery life, love the 90Hz display. All this was good until about 5 months after my purchase I noticed the back of the phone starting to peel off. I thought this was very weird and apparently many other users have had the same problem and Google recommended to just get a replacement. I didn't because I thought it wasn't that big of a deal especially with a case on.

A little over a month after that the phone's battery percentage was stuck at 94 so I restarted it and it is now stuck at 50%. I also troubleshooted this and many other users also have this issue and Google again said to get a replacement. A day later the phone shut off randomly and now will only not shut off if it is on the charger.

All in all I've had nothing but issues with this phone only 6 months after purchase and I couldn't be more dissatisfied with the customer support. I'm planning on now getting an iPhone 11 which is something I thought I'd never do since I love android so much but this experience has skewed my judgment.

If you want my advice, save yourself the $600 and DO NOT buy this phone or any other pixel device, all of them have had some sort of widespread hardware issues and Google's support does nothing to fix it.

One person found this helpful

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Varsha

Not one of the best in the market!

Reviewed in the United States on March 9, 2020

Verified Purchase

This definitely is a good phone but I feel it does not do much justice to its price.

Pros:
1. Camera. It obviously has a great camera and the pictures are undoubtedly awesome. So there is nothing I can complain about in this feature. However, a wide-angle camera would have been great and I do think it is necessary.
2. Have not experienced any "hangs" as of now. Its been 3-4 months now.

Cons:
1. Battery life is really disappointing. If you are a heavy user, you might even have to charge it 2-3 times in a day which is such a bummer.
2. Phone does get hot while playing games.
3. Screen is not sufficiently bright enough and I have faced difficulty seeing the screen on a bright sunny day.
4. Drive storage is unlimited but only for compressed photos :(

Verdict: You should really explore other options and preferably chose them over this. If you could settle for this, you could pay a bit more and buy an iPhone 11 Pro instead. Or else, OnePlus 7t which is priced decently and better than this phone in many aspects. If camera is all you want from a phone, then you can pick Pixel 4 XL.

15 people found this helpful

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adam ciotola

Despite all the negative reviews, this is an excellent device

Reviewed in the United States on December 30, 2019

Verified Purchase

Coming from a pixel 2xl I had pretty high expectations. The 2xl was an excellent phone compared to what was also out when it was released. I did plenty of research before I purchased the 4xl. I saw all the reviews talking about how horrible the batter is and a bunch of other non sense. I loved my 2xl so much I decided to give the 4xl a chance.

The 4xl exceeded all my expectations. I can use this device all day and the battery will last me the entire day. The screen is fantastic. The 90hz display is super crisp and smooth. Face unlock works perfectly. I was originally a Samsung person. But I hated all the bloat ware they would install on the device. The Pixel is the way Android was meant to be experienced.

5 people found this helpful

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jmath

Google has got it going on nice to have an assistant

Reviewed in the United States on October 26, 2019

Verified Purchase

I'm really enjoying this pure Google experience learning to let the assistant do for me the things I've done manually for years so far it's the best cell I've owned I've been a OnePlus guy for years and enjoyed the oxygen os and speed from plenty of ram but the simplicity of squeezing the pixel and asking for text, phone call, calendar, flashlight is amazing how quickly and easily it functions even transferring data and contacts from OnePlus and music from an older Samsung tab this was the experience I'd hoped for Everytime I had to do it I'm adding a little more info to this review as I've found the battery has drained faster than expected however I do realize how much more power I'm burning by adding more operations to this cell than before and using more of googles help to do so many things I've learned this sweet little machine can do I've switched on battery saver and it still performes what I need done and then some I don't know about gaming so I can't say how that works out but banking billing calling texting pictures all just got a lot easier for me cloud storage, Google home not new just easier to connect and now I know exactly what and when its backed up not what I thought was so I'm happily impressed with my pixel 4xl

21 people found this helpful

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rudeboyrg

Major Battery Defect on all Pixel phones

Reviewed in the United States on January 31, 2021

Verified Purchase

I purchased 3 Pixel Phones. 2 - Pixel 4XL, and 1 Pixel 3. For myself, my wife, and my son. All three were brand new unlocked. I am mentioning all three here because this issue affects all of these phones and not just the Pixel 4XL.

Had the phone less than a year. Used it normally, kept it well protected. Previous owner of LG phones and never had issues. Less than a year and my Pixel 4XL is having a hard time charging. Sometimes it registers as charging. Sometimes it doesn't. It is intermittent. More and more it refuses to charge. Then it stops charging completely. I look at the back and the back is coming unglued (it is poorly put together) as the battery is swelling up. Fortunately, I was still under warranty because it was less than a year. I took it do repair shop and had battery replaced. A few months go by and my other Pixel 4XL (my wife's) is having same problem. Not charging, back is coming unglued. Battery swelling up. Hers is under warranty so I took it to shop and got battery replaced. A little over a year goes by (about 18 months) and my son's Pixel 3 starting to have problems. His pixel 3 is well kept and mostly at home as he doesn't go out due to COVID-19. Half the time screen won't turn on. Now screen is completely dead and I have noticed back is peeling off as well. But his is now out of warranty. Got rid of all my pixels and got Galaxy Note Ultra 20. It's a good phone but I hate the fact that it is so big and not vanilla Android and galaxy removed the visual voicemail icon from phone app. Prefer vanilla. I loved Pixel interface and everything. But because they all die in under a year due to battery defect, I will NEVER use this crappy Pixel product again.

One person found this helpful

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Justin

Great phone as expected from a Pixel, but battery could be better.

Reviewed in the United States on December 13, 2019

Verified Purchase

Love the phone. You get what you would expect from a Pixel, though definitely recommend getting it via a Black Friday deal (got mine for $200 off). Great camera, flexibility, best software, etc... If you are alright with being limited by brand, buy an iPhone. But if you like being able to customize to your liking, stick with Android. The face recognition is very fast, gestures are neat (though don't really find the opportunity to use them), really enjoy my alarm volume decreasing when it knows I'm reaching over to silence early in the morning. I chose the XL because Google did make one big mistake with this generation and that is the battery. I play games and use the phone all day and am at around 40 to 50% when I go to bed, so for me the XL is sufficient but I would assume the smaller version battery would be an issue. All in all, great phone. Buy it when it is discounted, get the XL to avoid battery issues and you'll be happy. One last little con is that Google didn't include headphones. For a flagship phone that costs this much, they could/should have included headphones or at least an adapter given this doesn't, like most new phones, have a headphone jack.

3 people found this helpful

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