Amazon.com: Customer reviews: LG PuriCare 2019 50-Pint Black Energy Star Dehumidifier

Top positive review

The best dehumidifier we've ever owned!

Reviewed in the United States on August 25, 2021

We've been thru far too many dehumidifiers, but this ones works like a charm! Minimal noise, very efficient, has ability to use continuous drain, it's sleek and nice looking, it is very easy to remove and return the bucket that holds the water and it is easy to roll around. It is definitely worth the money!

6 people found this helpful

Top critical review

Critical reviews›

Anonymous

Died after a year just out of warranty!

Reviewed in the United States on April 5, 2022

Died after 1 year of use just out of warranty. Worked excellent until it got close to 1 year old then it started running continuously but not blowing any air. I called customer service but got the run around on dates but it started working again and I gave up trying to get them to look at it as it was too much of a hassle for someone working full time. Fast forward a few months now completely out of warranty it now displays “25” on the screen and will not function properly. For the record I kept it clean and away from the wall, I used a hose and gravity for drainage as per the instructions. It was kept in temperature controlled environment within it’s allowed service space recommendations. I would not recommend this dehumidifier as it is overpriced for what you get with a lack luster warranty. For the price this should have been the best dehumidifier but sadly I got hooked on a brand name with fancy words and empty promises. I’ll be replacing this with the cheapest one I can find with an extended warranty. If I’m going to have a “disposable” product I’d rather pay a disposable price.

12 people found this helpful

343 total ratings, 80 with reviews

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From the United States

S. L. Jones

The best dehumidifier we've ever owned!

Reviewed in the United States on August 25, 2021

Size: 50-pintStyle: StandardVerified Purchase

6 people found this helpful

Helpful

works great

Reviewed in the United States on August 10, 2023

Size: 50-pintStyle: StandardVerified Purchase

I use it in the basement and it takes out a lot of humidity

Helpful

BERIDON

So Quiet!!

Reviewed in the United States on October 28, 2020

Size: 50-pintStyle: StandardVerified Purchase

When I purchased this and it arrived first thing I noticed was the weight of the box and was a little confused by the instructions as opposed to the other dehumidifier I had before. It does not have to run for hours straight like the instructions made be believe, and it runs just like my other one did BUT QUIETER. I truly forget it's on most of the time because it sounds like my central air conditioner (barely audible). It's a little confusing to empty the water reserve for the first few times because you have to angle it back into it's compartment but I love this machine more than I thought I would.

8 people found this helpful

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Anonymous

Died after a year just out of warranty!

Reviewed in the United States on April 5, 2022

Size: 50-pintStyle: StandardVerified Purchase

12 people found this helpful

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G. Wilson

LG 50 pint better than Frigidaire 70 pint; better engineering (but made in China)

Reviewed in the United States on July 25, 2020

Size: 50-pintStyle: StandardVerified Purchase

After debacles that I have had with Frigidaire dehumidifier units (2 of them!) failing within a year or after a year and a half (outside of warranty), I was interested in finding one that was made somewhere else. This LG unit had some good reports on the internet and I thought I was getting a Korean made product. The panel has made in China on it. Oh well.
BUT this one is better designed. Both the intake and outflow vents are much bigger than the Frigidaire units, and LG has put a bigger fan rotor in it. The result is that the fan has to rotate at a slower speed and is much quieter with a lower pitch than the high pitched & louder Frigidaire units. The attachment for a hose to my sump pump is better designed as it plugs directly into the flow from the dehumidifying unit with a bayonet mount rather than a hose screw fitting and has a screw to hold it in place. The drain, rather than being level as in the other unit, is pitched downward so water doesn't pool around the hose intake. Both of these differences are positive because I had to periodically clean out the Frigidaire units of crud that had accumulated owing to water that pooled around the drain opening.
I have had this for a few weeks and have been testing how it was doing. The one problem I did find with the LG unit is that it has a tricky humidistat in that it doesn't read the humidity correctly (compared to the Frigidaire unit and several digital sensors) and often was ~5% or more too high. This may happen because it vents upward and the air flow in the basement room is not as good as in the other rooms. If a fan is placed to circulate air from other rooms into the sump room, the LG unit displays a humidity reading closer to that shown by the working Frigidaire unit that was replaced by the company after the previous one failed (yes, I now have had 3 of them and only one still works). This is good because it does shut off when it reaches the set humidity level (currently 45%). As with any dehumidifier, it does output a fair amount of heat but this is good because the basement is always cool in the summer when the air is being cooled by the HVAC system (we don't have a zoned system). So the basement stays dry and is not freezing from the air conditioner.
I've been running it for a week at the 45% setting and the humidity in the room is running 39-46% with a few times peaking during the day. I've now set to 50% because the current range is lower than it needs to be. I don't know whether it is just this unit or a general aspect of all of them, so if you buy one have a reliable sensor on hand to check the actual results. I wish these things had a more fine grained readout on the panel so we had a better idea of its performance.
Now the next test is whether it will last until longer than 1.5 years!

46 people found this helpful

Helpful

TOM

Good Dehumidifier

Reviewed in the United States on November 1, 2023

Size: 50-pintStyle: StandardVerified Purchase

Works great.

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Travis Crum

Works great, really helps with humidity!

Reviewed in the United States on September 17, 2022

Size: 50-pintStyle: StandardVerified Purchase

Works great, really helps with humidity but runs a little loud in the room when on high

Helpful

Stephanie G

Great dehumidifier

Reviewed in the United States on June 12, 2020

Size: 50-pintStyle: StandardVerified Purchase

I was having some issues with the humidity level in my house especially during the rainy season. The humidity in my house was around 60-70%. Since using this it is always under 50%. You can set this to whichever humidity you would like and it will automatically turn on as needed to dehumidify the air. The water bucket is easy to take out, it has a handle that you candle lift out and dump out the water.
It’s a plus that it also looks nice and can be rolled easily wherever you need it.

2 people found this helpful

Helpful

Lisa M.

Love this LG!

Reviewed in the United States on February 11, 2022

Size: 50-pintStyle: StandardVerified Purchase

The product has worked great for removing humidity level in my bathroom and would cut off automatically when it reached the set level. After less than two weeks it will no longer cut off once set humidity level has been reached. Not sure why that feature stopped working. Love that the water collection bin is very easy to clean with no nooks and crannies to have to get down in to clean. Really torn on whether to send this back or keep. Love it but also don’t want electric bill to be high from constant running.

3 people found this helpful

Helpful

KFM

This machine works beautifully. It has a tank that is not too heavy for an elderly woman to empty.

Reviewed in the United States on October 28, 2021

Size: 50-pintStyle: StandardVerified Purchase

This is an efficient machine and reasonably handsome looking. It is easy to empty, although on humid northeast summer days the tank fills three or four times in 24 hours. The top of the tank does not quite fit correctly, but it fits well enough to neither leak nor make reinsertion difficult. I have not had time to contact the seller to see whether a new top would fit better or whether the tank shape itself is a tiny bit distorted. After recent heavy rains created very damp conditions in our lower level, this is just what we needed.

One person found this helpful

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