Amazon.com: Customer reviews: Samsung Galaxy S20 Ultra 5G 128GB SM-G988B/DS Dual-SIM (GSM Only | No CDMA) Factory Unlocked Smartphone

Reviewed in the United States on May 24, 2020

I am been an iPhone user for years and I am thinking to get my first Samsung and this phone came to my mind but the price? I guess Samsung was thinking that if some people spend similar amount of money buying the iPhone 11 Pro Max 552 GB they will match the price with this phone but boom..... COVID-19 came around and millions of people became unemployed so who they think will spend that much money on this phone? The rich probably but everybody is holding their money due to the this unpredictable economy so I will wait until they lower the price. However if you go to Samsung website and you trade in your phone they will lower the price I believe to $800 . Maybe when the iPhone 12 will come out with its low pricing combined with the falling economy Samsung will force to lower the price.

6 people found this helpful

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Saif

Overpriced

Reviewed in the United States on March 26, 2020

It is so expensive for a phone like that. You can get the technology and features with another phones with a lot less money. Samsung is not in top anymore with these overpriced products.

12 people found this helpful

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Jan

Don't buy it!

Reviewed in the United States on February 17, 2021

Verified Purchase

Neither face recognition nor fingerprint recognition work well. I really wanted to like it despite bad reviews I saw after ordering it. I tried to cancel my order almost immediately after I placed it, but they never responded. Basically, I hate it and went back to using my old S9 most of the time.

2 people found this helpful

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Ulises A. Vidal G.

Bien pero me preocupa que en AT&T USA, dejará de funcionar en Febrero 2022.

Reviewed in the United States on November 21, 2021

Verified Purchase

Lector de huellas y dactilares excelente, facial y batería más o menos. Lo más preocupante es que AT&T USA, este teléfono NO lo considera 5G en su sistema y dejará de funcionar a más tardar en Febrero del 2022.

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Mark

Behemoth! Wow 5*

Reviewed in the United Kingdom on March 5, 2021

Verified Purchase

(Photo taken from my S9 - my S20 Ultra charging on my Anker fast charger). Data transfer from my S9 to S20 Ultra works seamlessly over wifi!

What an amazing phone, I held back my review after 1 week just to make sure all was good here's the good & bad. I've seen a lot of negatives about the S20 ultra but for me as a tech guy it's amazing, nothing else compares.

1) Seems genuine and not a refurbished phone, no damage or scratches. My only question is why the screen protector? Are Samsung doing this from factory now? If not, then these phones are refurb but to a very high AAA standard.

2) 120hz motion smoothness is so buttery smooth, you'll never want to go back after trying it.

3) I've updated the s/w to Android 11, One UI 3.1 and notice no blurriness from the camera, in fact it's awesome.

4) Battery works great, and fast charging no issues and the phone doesn't get that hot to be honest.

5) Finger scanner works perfect! I'm not sure why others have issues, but what I learnt on my S9 is that if you've cut your finger or have damaged skin then the finger scanner struggles to read the finger. Maybe that's the problem with others, but for me no issues at all.

6) It is a big heavy phone, but when amazon offered me the pay monthly over 6 months with no interest then it was a no brainer for me. The screen quality makes up for this and I'm sure I'll get used to it.

7) Not tested 5G yet, but will update when I have.

8) Tested with Dex -> Logi MX Keys & bluetooth mouse -> LG monitor and works a dream as you'd expect.
All in all, an amazing phone especially if you can get it on the pay monthly deal with Amazon.

I notice the price has dropped since I purchased (£799), so at £749 it's a really good buy now.

You won't regret it, go with your gut.

24 people found this helpful

Yess7

Muy bien

Reviewed in Mexico on June 29, 2022

Verified Purchase

Todo muy bien, bien empaquetado y en buen tiempo de entrega.

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T. Worrall

A true beast

Reviewed in the United Kingdom on April 13, 2021

Verified Purchase

The camera phone is excellent at 108 MP and the resolution is exceptional. The phone is rapid and has been updated to Android 11 after I applied the updates. Flawless operation and a pleasure to behold. Much larger screen than my last phone and better screen resolution too. 120hz is something special. This phone cost 715 quid paid across 5 months with no interest on the purchase. It remains my most expensive phone (My old phone cost 600 quid). The different is amazing and the camera is identical to s21 ultra after Android 11 is installed. I can't rate this phone high enough. There is little point in getting the s21 over the s20 at the current price ranges. I will strongly consider buying a year back for a future release if the specs are similar in the future. The cosmic grey looks awesome and I'm pleased I chose grey over black after I saw the phone in person. Overall worth 10 stars but I can only give 5 stars.

2 people found this helpful

Aldo Juarez

Muy buen celular a exelente precio

Reviewed in Mexico on January 17, 2022

Verified Purchase

El desempeño del celular fue de acuerdo a lo esperado

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Fredy López Flores

Excelente teléfono

Reviewed in Mexico on January 12, 2022

Verified Purchase

Excelente producto

Terry and Susie

S20 Ultra 5 stars

Reviewed in the United Kingdom on April 1, 2021

Verified Purchase

I had to go for the S20 Ultra for £749 best price anywhere and brand-new and direct from Amazon not a 3rd party seller . I tried the S21 Ultra but overheated all the time and I mean so hot warning messages came up to turn off phone it was so hot (unusable) so sent back the S21 ultra to samsung for full refund then saw the S20 ultra for £749 on amazon this S20 Ultra is fantastic no problems no overheating and camera is working fine no auto focus problem good battery life it is a fantastic phone ... its £699.99 now which is a steal..comes sealed new with charger and earphones in box
Lots of updates out of the box which has sorted the auto focus problem . on mine auto focus works perfectly also updates to android 11 3.1 same as the S21 Ultra so all good there. There is also a micro SD card slot on the S20 ultra for more storage which the S21 ultra has not got . I've tried both S21 Ultra and S20 ultra and I prefer the S20 ultra

10 people found this helpful

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