Amazon.com: Customer reviews: HP Spectre x360 GEM Cut 13.3" FHD Touch Laptop, Intel i7-1065G7, 16GB RAM, 512GB SSD, Bang & Olufsen, Fingerprint Reader, Stylus, Nightfall Black, Win 10 Pro, 64GB TechWarehouse Flash Drive

Top positive review

The Tech Warehouse LLC tech support technician did a superb job to help us

Reviewed in the United States on April 26, 2021

The product did not have an HDMI port was a disappointment. However, the Tech Warehouse LLC tech support technician was accommodating and patient to help us debug and help us set up the computer correctly to use. We are about to return the laptop, but the tech help us fix all the issues, and we can use the computer now!

One person found this helpful

Top critical review

Critical reviews›

Gretchen

HP SUCKS This was a Lemon Laptop!

Reviewed in the United States on December 15, 2022

I bought the HP 360 19 month ago and it just completely died. I did not have extended warranty. Now HP wants me to pay over $400 to replace the mother board without even looking at the laptop!!

Bottom Line HP SUCKS!!! Don't even think of buying HP products!! HP SUCKS BAD!!!!

73 total ratings, 12 with reviews

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From the United States

Frank Yi

The Tech Warehouse LLC tech support technician did a superb job to help us

Reviewed in the United States on April 26, 2021

Verified Purchase

One person found this helpful

Helpful

Joshua Williams

Programming laptop

Reviewed in the United States on April 29, 2021

Verified Purchase

Beautiful computer. Strong for programming.

Helpful

OctoberLady

Love this laptop

Reviewed in the United States on August 1, 2021

Verified Purchase

Switched from a high end Samsung Notebook to this and love it. Screen resolution is great, speed is fast and fingerprint pad is on the flat main surface instead of the side! I do lots of photo editing and this keeps right up even with multiple editing programs open at once. Very happy I got an HP Spectre.

3 people found this helpful

Helpful

Minx

Great Buy!

Reviewed in the United States on April 15, 2021

Verified Purchase

I was first attracted to the look and feel of this laptop, then I realized that it didn't come with a HDMI port and only has 1 USB connector. I am so happy to have ordered from the company Tech Warehouse. Not only did it come with a 64B memory card, but I mentioned the port issue to them and was ready to return the laptop because of it and they toke very good care in understanding my concern. They introduced me to a 9-port C adapter that has everything I could ever need from ikling and the 9-port device came with a lifetime warranty! I also had a concern about losing the touchscreen pen until I realized two things. One, the laptop has a magnet next to the keyboard that holds the pen if you need to set it down really quickly and Two, the leather case, which I absolutely love has a pen holder that is accessible if you take the laptop out and set it on top of the case as well, which is a very nice design. I was looking for the pen storage to be in the laptop like it is on the Samsung Note phones but the way they have this designed, it will encourage you to keep the lap top and the case together so you do not end up losing your pen. The touchscreen is pretty accurate , although at times it has switched to another screen or closed out for no reason a few times already. I won't say its a major issue but hopefully its not going to get worse. The keyboard is nice for typing and it does really well on battery life. It also had a really great connectivity to other devices via Bluetooth and wireless and app syncing. I have to still learn more, but this is what I think about it so far.

3 people found this helpful

Helpful

Amazon Customer

Quality product and great customer service through Tech Warehouse

Reviewed in the United States on September 24, 2020

Verified Purchase

Tech Warehouse provided excellent customer service and provided me with a high quality product.

3 people found this helpful

Helpful

Amazon Customer

all good

Reviewed in the United States on January 4, 2021

Verified Purchase

all good

One person found this helpful

Helpful

Gretchen

HP SUCKS This was a Lemon Laptop!

Reviewed in the United States on December 15, 2022

Reviewed in the United States on December 5, 2020

Verified Purchase

Exceptional

One person found this helpful

Helpful

Thomas Jones

Great product, I just bought the wrong one.

Reviewed in the United States on October 12, 2020

Verified Purchase

For the time I had this product it was great, even though it was missing some key features so I returned it for another. More importantly this particular vendor has customer service down to a science and will not disappoint.

19 people found this helpful

Helpful

Monica Monaco

Just one USB port

Reviewed in the United States on October 26, 2020

Verified Purchase

I loved everything about this laptop but the just ONE USB port. Still highly recommend it. Very slick, light and great looking machine. Amazing screen clarity and colors.

11 people found this helpful

Helpful

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HP Spectre x360 GEM Cut 13.3" FHD Touch Laptop, Intel i7-1065G7, 16GB RAM, 512GB SSD, Bang & Olufsen, Fingerprint Reader, Stylus, Nightfall Black, Win 10 Pro, 64GB TechWarehouse Flash Drive

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HP Spectre x360 GEM Cut 13.3" FHD Touch Laptop, Intel i7-1065G7, 16GB RAM, 512GB SSD, Bang & Olufsen, Fingerprint Reader, Stylus, Nightfall Black, Win 10 Pro, 64GB TechWarehouse Flash Drive

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HP Spectre x360 GEM Cut 13.3" FHD Touch Laptop, Intel i7-1065G7,...

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