Top positive review
5.0 out of 5 starsFantastic coverage and speed for a larger home
Reviewed in the United States on June 2, 2021
I have had several different types and brands of WiFi routers over the past several years. Each time I bought a new one, it was intended to fix one problem or another that I had been experiencing with dead spots or speed issues.
Before purchasing this ASUS Ax6600 - XT8, I was using a Ubiquiti Amplifi mesh system. It was a big step up from my Apple AirPort Extreme, but I was still having trouble with dead spots and huge speed issues. I was resetting my router multiple times each day and even had my ISP out to my home.
After banging my head against the wall for months, I broke down and spent the money for this 2-unit kit, on my son’s recommendation. I’m so glad I did. While this unit is far from inexpensive, when compared to other WiFi 6 capable units, it is a couple hundred dollars cheaper, but it also rivals those competing units in performance, based upon laboratory tests. And, more importantly, it solved both of my problems. I no longer have any dead spots. I’m now able to get coverage in all areas of my home, including the perimeter of my home, where I have several connected security cameras. I also have no speed issues. I’m getting in excess of 300Mbps in all areas of my home.
The only negative experience I have had with this unit was a self-inflicted problem. I was advised to hide my SSID to make my network more secure. That is accomplished through the ASUS WiFi app. However, doing so caused several connected devices in my home to have problems automatically reconnecting to the network. I attempted to reverse the action and unhide my SSID, but kept getting error messages. I attempted to get help through ASUS user support. The call took about 30 minutes, including hold time - do not bad there, by comparison to other companies’ customer support services. They requested a lot of technical information, which took me about 30 minutes to gather and send. Then after two days passed, I received an email from a different technical support tech, which was completely unrelated to my issue.
I responded, again explaining my very simple issue. The next day, I received yet another email, from yet another support tech, again completely unrelated to my issue. I ultimately got help from a family member, who has more advanced networking experience than I have. To say that ASUS’ technical support service is terrible, would be a huge understatement. It was a complete fail in my book.
But, setting up this router is very straightforward and easy if you follow the simple instructions. And, this router is fantastic. So, don’t let the horrible technical support stop you from buying this router. I highly recommend this product.