Amazon.com: Customer reviews: SAMSUNG Galaxy Z Flip 5G Factory Unlocked New Android Cell Phone | US Version Smartphone | 256GB Storage | Folding Glass Technology| Long-Lasting Mobile Battery

Top positive review

3 years + & still amazing!!!

Reviewed in the United States on October 1, 2023

Loved this Z-flip from day 1. Purchased this phone August of 2020. The quality of the photos is great. I use it to shoot videos & photo content for instagram often. I have not had any issues with screen problems. NO cracking or anything. The fact that this phone folds in half and actually fits in your pocket makes it more convenient to carry and use. People always ask me about my phone and I always say how happy I am with it. Other reviews mention battery charging issues. I haven't had any problems with this. My phone can go all day and still be at about 48 - 30% when I go to place it on my wireless charger at night. I haven't had any issues with wireless charging of the phone. I also upgraded the look of the phone with a woodgrain patterned skin. Durability wise it is also good. I have dropped the phone a few times on the pavement and nothing negative occurred except for a few small minor chips to the finish at the corners. The finish is durable and the only finish marks my phone has are from hard falls on a rough surface. All in all this phone has worked out great and is still going strong into my 4th year of use & ownership. That's right into my 4th year. How many people even keep a cell phone for that long or have the battery life last that long. Keep in mind those that have a negative experience are more apt to post than those that don't have any problems. I would buy this phone again without hesitation! Which I am for another family member. When I saw all the negative reviews, I thought I would post bc I have had a GREAT experience with this phone.

One person found this helpful

Top critical review

Critical reviews›

Brody Judson

Was a really fun phone till screen cracked on it's own.

Reviewed in the United States on March 21, 2021

This is my favorite phone so far, last phone was a note 8. This phone is much lighter, doesn't hurt so bad when I drop on my face. It's fun to hang up on people by dramatically folding the phone close. The crease where the phone folds is hardly noticeable. The small touchscreen on the front of the phone is very useful when phone is closed, you can even use it as a selfie display when using the higher quality camera lens. I got a spigen case and it looks very sleek.

Edit: screen cracked after having a few months by no fault of my own. Just looked at the phone and noticed a dozen cracks spiral from fold and the pixels in the fold were blurry. Looked online and others are having same issues with the thin glass tech. Under Samsung warranty they will replace the screen once for free within a year of purchase. If you have to pay out of pocket to fix again its $499 for new screen. Really sad because I loved this phone. When it cracks again I will turn it into insurance and lose $350 ($200 insurance and $150 deductible). I suggest not buying until next model in july if they have fixed this issue.

73 people found this helpful

309 total ratings, 64 with reviews

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From the United States

Amazon Customer

3 years + & still amazing!!!

Reviewed in the United States on October 1, 2023

Style: Z FlipColor: Mirror BlackSize: 256GBVerified Purchase

One person found this helpful

Helpful

Elaine

Not close to finishing set-up yet.

Reviewed in the United States on March 30, 2021

Style: Z FlipColor: Mystic BronzeSize: 256GBVerified Purchase

This is without a doubt a gorgeous phone and has many features, but I'll have to read the entire user manual as new to smart phones. Although sold as new, there was an occasion where another carrier showed up on a blue screen and my carrier explained that it was an unlocked phone and would still work. Probably the reason didn't pay full Samsung price. I have little hands and although purchased a cover, the cover doesn't quite fit the 5G model so can't adjust volume with it. I would suggest a leather Samsung cover. I have about 214 topics in the user manual to read through.

7 people found this helpful

Helpful

Brody Judson

Was a really fun phone till screen cracked on it's own.

Reviewed in the United States on March 21, 2021

Style: Z FlipColor: Mystic GraySize: 256GBVerified Purchase

73 people found this helpful

Helpful

Jay Auxier

Fits in nursing scrubs

Reviewed in the United States on August 26, 2020

Style: Z FlipColor: Mirror BlackSize: 256GBVerified Purchase

Please note that U BREAK I FIX are unable to order screen protector through Samsung its not the distribution list you will have to mail it to SAMSUNG which takes up to 2 weeks to get back to get a screen protector on it, if you do it yourself it voids the warranty of the phone. Perfect for nursing and notes folds easy works great fits in scrubs perfect keep basic notes for myself thank you waited for years worth the wait yes has not broken when dropped and will hang off vent gps holder as long as its open if folded will fall

72 people found this helpful

Helpful

Luis Silva

Value for the money

Reviewed in the United States on June 10, 2021

Style: Z FlipColor: Mystic BronzeSize: 256GBVerified Purchase

I've been wanting a phone like this for a while. I really like the way that it folds so that its a smaller footprint in your pocket. And I really like not having to worry about it breaking in half in my pocket. Was debating between the Motorola and the Samsung. You get so much more with the Samsung.

3 people found this helpful

Helpful

cristina

Love this Flip phone!

Reviewed in the United States on March 6, 2021

Style: Z FlipColor: Mirror BlackSize: 256GBVerified Purchase

Love so much! Worked perfect with MetroPCS!
The phone Itself is super nice and sleek and thin too! Easily reads my fingerprint when I need to unlock my phone or make a purchase on one of my apps. It has face recognition too I just didn't want to use it. Love Samsung!!
Shipping was super fast too, thank you!

2 people found this helpful

Helpful

Kelly

Be very gentle

Reviewed in the United States on September 16, 2021

Style: Z FlipColor: Mirror BlackSize: 256GBVerified Purchase

The phone is super cool and a great conversation starter! But unless you're super careful, it the middle part always seems to crack. I've purchased this $1,000 phone twice now and had the same issues for both. If you find yourself being very physically active, then maybe this isn't for you...

19 people found this helpful

Helpful

Malvina Malone

Good

Reviewed in the United States on May 29, 2022

Style: Z FlipColor: Mirror BlackSize: 256GBVerified Purchase

Hus

Helpful

Todd

BEWARE of warranty/customer service

Reviewed in the United States on November 20, 2021

Style: Z FlipColor: Mystic BronzeSize: 256GBVerified Purchase

Bought this phone for my wife as a present and phone was working great for first 3 months and then screen starting having problems with lines/dark spots on screen making it unusable. Called amazon about about return and that expired within first 2 months and was told to contact samsung directly. After calling samsung they had us take to "u break I fix" to get repaired....they kept the phone a couple days and did more damage to screen stating "we can't fix sorry". We contacted samsung again which they had us send the phone to them using their "Q" code thru UPS. Samsung has had the phone for over 21 days and has told us they sent the phone to a wrong address? We have constantly been given the run around and hung up on too many times to count and keep telling us there isn't a manger available to speak to us? I will say I've had a z-flip phone for over 2 years w/ no problems and like it alot. Its not the phone I'm warning you about its the lack of resolve to be concerned about incase something does go wrong.

15 people found this helpful

Helpful

Elioenai Serrano

Awesome until it’s not.

Reviewed in the United States on October 25, 2023

Style: Z FlipColor: Mystic GraySize: 256GBVerified Purchase

Mid performance for the price, felt super high quality in the hands except for the screen itself. Not durable at all, these are not phones for people who make a living doing literally anything but sitting unless you can leave your phone somewhere safe. The natural screen protector came off and the pixels died because of it. Normal use.

Great proof of concept but definitely not a finished product. Maybe the newer one is worth it.

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SAMSUNG Galaxy Z Flip 5G Factory Unlocked New Android Cell Phone | US Version Smartphone | 256GB Storage | Folding Glass Technology| Long-Lasting Mobile Battery | Mystic Gray (SM-F707UZAAXAA)

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SAMSUNG Galaxy Z Flip 5G Factory Unlocked New Android Cell Phone | US Version Smartphone | 256GB Storage | Folding Glass Technology| Long-Lasting Mobile Battery | Mystic Gray (SM-F707UZAAXAA)

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