Amazon.com: Customer reviews: Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30hr Battery Life - Over Ear Style - Optimised for Alexa and Google Assistant - Built-in mic for Calls

188 total ratings, 52 with reviews

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Emily

Great Purchase

Reviewed in Australia on April 6, 2024

I'm thrilled with the quality. The item matched the description perfectly, and it definitely met my expectations. I'm really happy with my purchase

Trev H

Sony Headphones.

Reviewed in Australia on March 13, 2024

Verified Purchase

The headphones arrived promptly and exactly what I wanted. They are the latest version of pair we already had. They come in a smart carrying case. They are particularly good for long haul flights as the batteries stay charged for a long time.

lawrence hu

amazing

Reviewed in Australia on January 7, 2024

Verified Purchase

the noise cancelling on these are so good its scary, and the sound quality is amazing too. Overall a must buy if you want a pair of clean and sleek looking headphones with amazing quality and isnt too expensive.However the software is a bit counter-intuitive and one of the features "speak to chat" will turn on on its own which is pretty annoying.

Tejjas

Sound quality

Reviewed in Australia on November 26, 2023

Verified Purchase

I had Sony WH1000-XM3 before and I was very happy with it until it broke.

I then purchased the new Bose Quiet Comfort Ultra Headphones but the sound was too muffled for me. I went to an Apple Store and played the same music on the Apple AirPods Max that was on my playlist when I owned the XM3. After having tried the Apple AirPods Max and the Bose Quiet Comfort Ultra, I still wanted to go back to Sony, so I ended up purchasing the Sony WH1000XM4 and I am elated I made this decision.

Tanika M

Won't bluetooth connect to laptops that don't support the app.

Reviewed in Australia on April 30, 2023

Verified Purchase

They won't Bluetooth connect to my laptop. They come with a cable which I can use to but I got these to study with so It's frustrating not being able to walk away quickly while still listening (especially as I have ADHD and get restless so like to stretch every 10 minutes or so). My laptop doesn't support the app and they can't connect without it. Considering the price I paid, and the fact that I use them with my laptop over my phone the majority of the time, it was nearly enough for me to send them back but I love every other aspect of them (super comfy, great sound quality, and excellent noise canceling features), so I've decided to keep them. They are definitely better suited for use with my phone, as I don't get access to all the features without the app. If you want to use these with a laptop, I'd recommend seeing if you can download the app before purchase.

8 people found this helpful

Port

Great headphones

Reviewed in Australia on January 25, 2024

Verified Purchase

Nothing to complain about

lemonty

Don't buy if you plan on using for them for work calls

Reviewed in Australia on September 20, 2020

Verified Purchase

I bought these after returning a set of Bose 700's that were rendered unusable after a very poor quality Bose firmware release. Whilst the Sony's sound great and have excellent bass, I found them to be unusable for calls.. I use the headphones on an iPhone, iPad pro and a MacBook Pro. For work I use a variety of conference call facilities including Zoom, MS Teams, Webex and mobile calls and in all cases I received complaints that I was inaudible, muffled, distant, quiet or sounded like I was in a tunnel. In addition instead of minimising/reducing external noise while on calls, weirdly they seemed to pick up or enhance surrounding noise such as kids yelling which other participants on the calls commented on. In a working from home environment or a noisey office this is not good. So unfortunately the Sony's will be returned as well. I very much wanted to love them but I also found them to be slightly more uncomfortable than the 700s. For me, the Sony's just felt so much bigger on my head and as a result they tended to feel like they were constantly slipping off my head if I moved too much. Maybe I just have a small or weirdly shaped head, but I also felt a slight pressure point at the top of my head in the middle of the headband.
I have since repurchased the Bose 700s (after what seems like a better firmware releases v 1.7) and it's now blindingly obvious the Bose 700's are head and shoulders above the Sony when it comes to call quality in terms of both clarity and blocking outside noises. If I could I would keep the Sony's for listening to music and the keep the Bose 700s for work. However to me the Bose do an ok job on the music front but are excellent for calls, so I'll be keeping those. Fingers crossed Bose firmware continues to improve.

28 people found this helpful

Jaz Nakamura

THE HYPE IS REAL!!

Reviewed in Australia on October 26, 2020

Verified Purchase

Recommended for pretty much anyone that listens to any type of music except for a couple of particular types.
It is quite bass heavy, but clean enough it does not over power other sounds in any way. The mids are punchy and defined. The trebles are detailed without being overly sparkly.
You can adjust the 5 band equalizer (via the phone app) to suit your tastes even more, but my observations were done with the equalizer in their default setting.
The only type of music I would not recommend these headphones for (and I am being really picky for this), are any music that is instrumental only that contains very fast, technical and very tight bass lines which you'll often find in the fusion genre. The other type is a full piece orchestra. I wouldn't say all classical because piano solos and limited instrumental classical are all fine. Only with a full piece orchestra, I found the bass heavy nature of the headphones bring in an artificial bassy-ness which sort of threw the fine balance of the orchestra off somewhat.
Having said that though, these headphones made me grin like an idiot for most of the music I listen to (especially rock and heavy rock), and if I could only have one headphone for all purposes, I will DEFINITELY take these over all others!

2 people found this helpful

Gina

Very comfortable and effecient!

Reviewed in Australia on April 11, 2022

Verified Purchase

Call: Not the best sound on the end receiver of a phone, but the good quality sound from the headphone.

I primarily use it for noise cancellation and it is remarkable—you can choose the level of the environment input (background noise) you hear. I wish I had ordered it earlier. I highly recommend it.

Highlights from my personal use:
> Impressive: making or receiving a phone call or Zoom call, the headset will automatically prioritise the call, and when the call is over, will go back to the source of the sound it lasts quitted if it still plays.
> The double device pairing is very efficient. If one turns off (e.g. the device runs out of battery), the headset automatically recalibrates to use the other paired device.
> Good quality sound for audio and music.
> Easy setup and pairing. Easy to manually switch between the 2 paired devices via the app.

Note: Sony website says the colour is Silver but it is not: it's beige (or cream?), which is congruent with the pictures. It's a nice beige :)

One person found this helpful

Hyung Oh

Nice

Reviewed in Australia on January 9, 2024

Verified Purchase

Very good

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Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30hr Battery Life - Over Ear Style - Optimised for Alexa and Google Assistant - Built-in mic for Calls - Silver

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Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30hr Battery Life - Over Ear Style - Optimised for Alexa and Google Assistant - Built-in mic for Calls - Silver

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