Amazon.com: Customer reviews: BLUEAIR Advanced Air Purifier for Large Room, Air Cleaner for Dust Pet Dander Smoke Mold Pollen Bacteria Virus Allergen, Odor Removal, Home Bedroom Living Room, Alexa, Auto, HEPASilent, Protect 7470i

Top positive review

Attractive and elegant design, quiet, and efficiently cleans the air

Reviewed in the United States on May 30, 2021

Elegantly designed, easy to operate with a touch screen that allows you to control the air purifier using touch controls on the control panel. The LED display shows the air quality level by displaying different colors. There is a particle data indicator, temperature indicator, relative humidity indicator, gas indicator and filter lifetime indicator and the touch screen allows you to scroll through each of the settings to see everything at a glance. The air purifier is easy to move from one location to another.

The air purifier does its job quickly and efficiently. This was very noticeable when I was cooking and the excellent air quality changed to polluted. We were amazed how quickly the purifier cleaned up the air and the air quality returned to excellent.

The first unit we purchased from Amazon was defective since for some reason the unit was unable to read the filter. Blueair sent us a free replacement filter which did not fix the problem. Amazon quickly came to the rescue and I can't say enough about Amazon's customer service. They assisted me in the return of the defective unit and shipped out a new unit immediately so I received it the very next day. What initially was a frustrating experience turned into a very positive experience due to Amazon's stellar customer service!

One thing that does need some improvement is the app. It took a few tries to get it to work properly.

I highly recommend this product.

7 people found this helpful

Top critical review

Critical reviews›

Amazon Customer

Would not buy again--AVOID unless you don't care about the useless app (REVISED 3/23/21)

Reviewed in the United States on February 4, 2021

Pros: Looks good, quiet fan, highly efficient and effective. You can dim that bright blue light (read on) IF you can get the app to work.
Cons:
1) It has a bright blue light that is incompatible with a darkened bedroom.
2) You can only turn the light off via the app.
3) The app is buggy. When you open it you are invited to "Connect Product", even if you've already connected it. A progress bar indicates "80% completed" when, in fact it seems fully complete.

REVISION 3/23/21: The app is so damn buggy it won't even connect now. Extremely frustrating. Customer support was no help.

To dim the light: Open the app, ignore the invitation to "Connect Product" (if you've already connected it). Tap on the white panel that says "MY 7470i", then swipe down to the half moon "Night" icon and tap it.

Revised !0/03/21:

So if you are fortunate enough to get the app to work, the unit eventually forgets it's link to your network. In my case, it no longer remembered my password--so I'm off on their buggy password reset mission. At this point the unit will not even respond to manual control. Probably a good air cleaner when it works, but the interface is a tre POS.

49 people found this helpful

510 total ratings, 135 with reviews

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From the United States

Sarah Jope

Attractive and elegant design, quiet, and efficiently cleans the air

Reviewed in the United States on May 30, 2021

Verified Purchase

7 people found this helpful

Helpful

Chopbusted

Crisp air and piece of mind

Reviewed in the United States on July 15, 2023

Verified Purchase

This bad boy does it all. We live next to a farm that does construction all day and it kicks up a lot of dirt and crap into our house. The purifier does an amazing job keeping our air clean and it’s SOOO quiet. I have bought many products from Blue Air and will continue to do so.

One person found this helpful

Helpful

AMAND

Works Miracles

Reviewed in the United States on May 25, 2023

Verified Purchase

Worth every dollar. No more cat allergies, no more sparkly dust in sunbeams. No more lingering cooking odors. Love the app, love that I can turn the lights down on it, love that I can set it to turn on before I get home, Love that it looks modern and sleek. I can not say enough good. On auto I don't even have to think about turning it up or down.

4 people found this helpful

Helpful

Eduardo

The filter "most" be good

Reviewed in the United States on November 2, 2022

Verified Purchase

Many of the criticism I see on the other reviews are from people who didn't have the patience to learn what Swedish people call "intuitive". Although it's true (imo) that all it's flaws belong in the firmware.
The readings on the app. and those on the screen never match. There's a "reading" on the application that tells the air quality OUTSIDE your house 😂. I don't buy it. I purchased this model recommended by CR.
Pros: I think it does filter the air, it's also sensitive to changes in the air quality, and it's mostly silent.
Cons: all the cited above plus there most be other brands that do the same for less money. Update: I'm getting tired of babysitting this thing. It disconnects frequently from the WiFi and it's a PAIN to reconnect it. My sincere advice for the engineer designers, forget the WiFi thing all together and make ALL the controls manually operated.

24 people found this helpful

Helpful

Dirk Knight

You do NOT need the app to run it. Outstanding unit.

Reviewed in the United States on August 27, 2023

Size: Protect 7770i - 674 Sq. ft.Verified Purchase

We have two of these, and there is a noticable improvement in the air inside our house and in a family member's house. We all suffer from hay fever, and live in dusty conditions, and you can immediately tell the difference as soon as you walk inside. Would absolutely recommend.

Helpful

Frederick D. Bruner

Quiet large room air purifier.

Reviewed in the United States on May 2, 2023

Verified Purchase

It is highly rated by Consumers Reports for durability. quietness, and ease of use. It is heavy and cumbersome to move. It is a device to move to its place and leave at that place. Easy to understand controls are a plus.
An app to monitor and control can be downloaded from the App Store. Connecting the app to the purifier was not easy because a successful connection is not obvious. Buttons to connect additional devices remain dominate during setup. Later, connected devices show on the main page.

5 people found this helpful

Helpful

muons

Awesome air filter

Reviewed in the United States on August 18, 2021

Verified Purchase

I learned about this high-tech air filter from Consumers Reports. I bought it in anticipation of bad air from fires in northern California. In its first test from infiltrating outside smoke from wildfires, it did its job. When I saw the our inside air becoming more polluted, I tripled the fan speed. Soon the interior air quality readings improved even as the outside readings became worse. One quirk is that the pollution readings seem to over-respond to anything we cook (the filter is in our dining room).

One person found this helpful

Helpful

Amazon Customer

Would not buy again--AVOID unless you don't care about the useless app (REVISED 3/23/21)

Reviewed in the United States on February 4, 2021

Verified Purchase

49 people found this helpful

Helpful

F. Langer

Not Ready For Prime Time

Reviewed in the United States on November 1, 2020

Verified Purchase

I have a few other Blueair purifiers, and the new 7470i seemed about right for my bedroom. I'm not sure how it would compare with other brands on objective tests, but subjectively its performance seems excellent. It's very quiet on the lowest setting -- I can barely hear the air flow, and the motor not at all. Moreover, my usual fall allergies are in check. It's amazing what filtered air can do, at least for some of us. I would give it five stars but there are annoyances. First, out of the box there's a bright blue LED light that provides information about air quality. The all-clear signal is blue -- the machine runs with a bright blue bar under normal conditions, maybe ten times brighter than any other appliance LED I've ever seen. Other Blueair purifiers display a little blue button when they're on, which is annoying enough, but this thing -- I can practically read by it. How can it be an accident that Blueair's engineers chose a blue running light even though blue is the best color known to science for preventing sleep? No other color comes close. That's why many screens (cell phones, tablets) have settings for blue light abatement. So, that's one star down. The other star is for making it impossible to easily adjust the intensity of the display light. I read that you can change display settings if you install the bluetooth/WiFi app. I managed to do so after about an hour of tech tinkering. But then there's still no way to adjust the light. The only setting that I could change was Celsius vs. Fahrenheit. I looked on BlueAir's customer support web site, and amazingly enough, all references to the HealthProtect machine have been pulled. HealthProtect? No, we don't make that. Never heard of it. Must be somebody else's machine. Have you tried IQ Air? And you get a 404 Error if you try to find BlueAir's information about the HealthProtect on the web. But even if the link is eventually reinstated, I don't understand why you have to install an app on a cell phone and link your machine to it in order to simply dim a light. Maybe they have reliable WiFi in Sweden, but here in the states, lots of places have lousy WiFi, with glitches and crashes. And, by the way, who are these people who need to have everything in their lives controlled by a cell phone app? Can't they just get up, walk across the room, and adjust a knob? Are their fingers numb? Are their cell phone operating systems stable? Does their bluetooth actually work? It's all the more annoying that you have to set up an account with BlueAir corporate when connecting the HealthProtect to your cell phone (so that they can frag you with product announcements or gather data about your behavior?). All just to dim a light that, undimmed, will shift your body clock to high noon permanently. Right now I have an old towel lying across the top of the machine. So much for Swedish design elegance. I'll probably invest in some kind of LED attenuating adhesive plastic, or just put a strip of tape over it. Anyway, it's basically a great machine that seems to clear the air very well, but I think that the engineers geeked out over the controls, and currently there is no visible sign of support.

215 people found this helpful

Helpful

Moca

Buggy Wifi interface that limits its usefulness

Reviewed in the United States on January 4, 2021

Size: Protect 7770i - 674 Sq. ft.Verified Purchase

We've had this unit for about 3 weeks. It came with a cosmetic damage (the side panel, the area with the vent, was noticeably indented) that likely happened pre-packaging (no damage to the packaging). Clearly a QC issue. Another reviewer mentioned it was made in Sweden. On the box it says designed in Sweden, made in China. Not an issue, as almost everything I own is made in China and of decent quality. I opted to just keep it as it does not affect the function of the air purifier and didn't want to wait another month.

App/tech issues (docking 2 stars):
Unless you want to just have it running on auto all the time and manually turn on/off the unit (you only have control over the fan speed (0-3 or auto), to fully utilize the unit, you will need to download the Blueair app. The app allows finer controls such as scheduling (an important feature), using night mode (dimming/turning off the lights on the unit), and tracking the air quality as measured by the unit. I managed to get the unit connected to our wifi using the app (wifi icon stays solidly lit), but it does not stay connected (longest was under 24 hours), and once it is disconnected, there is no way to reconnect through the app without removing the device from your account and adding it again. You simply cannot get the app to acknowledge the device, and the wifi icon on the device just keeps blinking indicating no connection. Pressing the wifi button for >15s per manual does not turn wifi on or off. This gets annoying after a while, and completely unacceptable for a device priced over $800. They really should work on getting this resolved. If this can be remedied with a firmware or app update, I'll gladly give the two stars back.

Air purification:
We have a cat that uses the clumping litter, so some of the litter dust is inevitable in the house even with the 99.9% dust free litter from Dr Elseys. Our overall air quality isn't too bad, but since we spend most of the time inside the house (thanks Covid!) I thought this would help. I think it helps, but daily there are several wide swings from blue (excellent) to red (very polluted) for the air particle indicator that I really can't perceive. I thought maybe it had something to do with outside air, or the HVAC running, but these swings are not correlated with either. Without a separate air monitor I cannot tell if the readings are accurate. The fan on 1 is quiet, 2 is tolerable, but 3 is very loud. So if the unit is on auto, it gets loud in the house several times a day, so I keep it at 1 and occasionally change it to 2. The gas indicator is useful I guess, but it is not actionable with the air purifier.
Seeing it turn red just raises my level of anxiety, especially when opening the house doors doesn't exactly remedy it. I will trust that the folks at Blueair know what they're doing with air quality.

25 people found this helpful

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