Top critical review
1.0 out of 5 starsGood bulb, infuriating app, poor customer support, horrible connectivity issues
Reviewed in the United States on October 28, 2023
if you buy these bulbs be prepared to be disappointed and frustrated. The light output is great and the colors were fine, but the app is horrible. You can customize a specific color or color temp, but you cannot apply those color settings to any of the automations, schedules, or Alexa commands. The interface between Alexa is minimal at best. So after you've spent hours frustratingly dialing in everything exactly the way you want it with, pray to god that your power never goes out.
If your power ever flickers or fails then you will be forced to delete the lights from the app and Alexa along with every setting that you've created and start over again. The company is well aware of this issue along with many others due to a loooong line of complaints and discussion on their customer support posts dating bare to 2019, but have not made any attempts to correct them.
After another recent storm and power outage and months of trying so desperately to not 100% regret my purchase I am finally giving up on this product. Let me know if you like to hate you smarthome too and you can just have the 16 bulbs that I bought for free. Good luck and god speed!
Ps just buy Govee or Hue. My hue bulbs work flawlessly with Alexa, Google, and Apple HomeKit, have better output, have better white and color settings, and never forget that they are connected to my house.
