Amazon.com: Customer reviews: INSIGNIA 55-inch Class F50 Series Smart 4K UHD QLED Fire TV (NS-55F501NA22, 2021 Model)

Top positive review

Excellent budget TV!

Reviewed in the United States on January 15, 2022

I've always shopped for tv's in a low price range because I like watching TV, but I don't need it to be super fancy. I like to put that money elsewhere. That being said, I do try to keep up with the latest in technology so I get my money's worth over the years. This TV I got on a black friday deal. It seemed solid and I had average expectations (especially since it was a sale tv.) BUT it has blown me away! Primarily, the greatest thing about it is the amazing sound quality. It rumbles and has bass, something I'm not used to with my tv's! You could get a soundbar if you wanted, but honestly, I don't think it's needed with this one. I am a music lover and all my audio needs to be able to play music with good sound quality. Unlike my other tv's, I do not mind at all playing my music through this tv. That being said, the image quality is average and I don't see a significant difference between it and my 6-year-old Sony. Despite that, the large size is great and it is a bright tv. I do not regret my purchase at all and enjoy the alexa integration as well, makes it easy to navigate. I'd recommend this tv, especially if you can get it on sale :)

4 people found this helpful

Top critical review

Critical reviews›

Alexandra Ring

Dead pixels! Do not buy!

Reviewed in the United States on December 5, 2021

Possibly my worst Amazon purchase! Came with rows and rows of dead pixels down one entire side of the screen. The reviews that you see of folks complaining of dead pixels are not one offs, they are a sign of persistent problem with this make of TV. The more you dig into reviews both here and on the Best Buy website the more you find that this is a very common problem with this model. Because the seller is Best Buy returns are not easy or quick like with many Amazon returns.
I also bought the mount at the same time, but with having to return the TV due to it being defective and the mount not fitting other TVs I had to return it. And Best Buy has CHARGED me to return it. Insignia is a Best Buy owned brand, their tv was defective and is consistently defective and they charged me to return something that only works with that TV.
I just can’t believe how poor the customer service has been. I expect so much better. I’m not even going to get into the shipping issues and Best Buy giving me only one tracking number for both items, only to find out later after freaking out that someone had stolen the TV when it was delivered that they were two separate packages.

10 people found this helpful

804 total ratings, 158 with reviews

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From the United States

Erinn Campbell

Excellent budget TV!

Reviewed in the United States on January 15, 2022

Verified Purchase

4 people found this helpful

Helpful

Ralph Valenzuela III

Great TV for the price

Reviewed in the United States on March 8, 2023

Verified Purchase

Opted to get this QLED version over the comparable Insignia (normal LED), for only like ~$30 more, and I think it was well worth it. The TV has a great image quality and looks really nice, sleek, and thin. There is a bit of glare during the daytime when the sun is angled right, but it's not as bad as other TVs I've had. The built in Fire TV smart apps are super fast (actually significantly faster than my Samsung smart TV which is smaller and way more expensive than this one..), which really nice to have. One of the few drawbacks is the sound, which isn't great but also isn't too bad.

2 people found this helpful

Helpful

Julia Bian

Good TV for the price

Reviewed in the United States on August 24, 2023

Verified Purchase

Nice slim TV for the price. Low profile, easy to mount. The picture quality is reasonable to me! I’m sure there’s better but for someone like me who doesn’t watch TV often this is perfect

Helpful

Preston Kerry

The truth

Reviewed in the United States on January 28, 2022

Verified Purchase

I give this tv 3 stars on picture quality and brightness because it is one of the ones that do not come calibrated out the box, yes, you read that right ! And it does not come with any calibration instructions for that matter! I had to do a ton of research on how to calibrate this particular model. Don’t get me wrong , picture is nice, clear as day!! But that took me days, going through the picture settings adjusting them! I have this one in my room, it’s about 7 or 8 feet away from me. I only use this tv at night when going to bed so there isn’t any daylight coming through the windows. Yes, room size, room color, how far you are from the tv and how much light the room gets all play factors into properly calibrating any tv. Yes you can get it professionally calibrated, for like additional $200 bucks or so. You know those tv’s you see hanging on the wall in stores, that look so pretty and vibrant… all those tv’s are professionally calibrated. That’s how they sell them!! Lol anyhow, there is some instructions out there on how to calibrate this tv, and just some general calibration videos and steps on any tv. You just have to do a little research.

28 people found this helpful

Helpful

Bren/Bob

Very Nice

Reviewed in the United States on October 4, 2022

Verified Purchase

I was hesitant in getting a Fire TV as we use Apple TV steaming boxes for the interface. However, I was pleasantly surprised that this comes with Netflix, Hulu, Prime, and much more on the remote.

The picture quality is excellent with the QLED. I brought this as a guest room TV, but am pleasantly surprised at the performance and features of Fire TV.

Also the ordering process, I liked as we ordered then went to our local Best Buy to pick up. Nice touch Amazon.

One person found this helpful

Helpful

Alexandra Ring

Dead pixels! Do not buy!

Reviewed in the United States on December 5, 2021

Verified Purchase

10 people found this helpful

Helpful

Cynthia Money

Great picture

Reviewed in the United States on August 7, 2023

Love the TV

Reviewed in the United States on August 9, 2022

Verified Purchase

The picture quality and HDR is incredible. In comparison with my Samsung Qled TV there seems to be no differences in picture quality. Additionally this tv supports Dolby Vision. Honestly this TV was a steal! It looks beautiful when I play my Xbox series X on it. Highly recommend for quality and value.

9 people found this helpful

Helpful

patricia L

A little quirky!

Reviewed in the United States on April 28, 2023

Verified Purchase

The TV picture is awesome. Sound not as good as our old one so we added a sound bar. We do like the no border picture. What we don't like is the inability to select a channel by number and the inability to set up a favorite channel list. Which basically leaves scrolling thru channels to get where you want. Since the Tony channel has 100s it is a pain!

2 people found this helpful

Helpful

Amazon Customer

YOU’LL HATE THIS TV - goes to sleep after 5 minutes, Insignia has no fix

Reviewed in the United States on May 1, 2022

Verified Purchase

If you search how to disable Fire TV from sleeping or turning off and you will find SEVERAL pages of complaints from people. Insignia will not fix the issue no matter how many times they receive complaints.
There is a work around that a couple users have posted, to basically to use your computer or laptop to hack your TV into disabling this from happening. But this means downloading potential harmful software to your TV.
When the TV is paused for 5 minutes, it doesn’t just take you back to the main Netflix or YouTube (etc) home page, the entire device turns off after pausing for only 5 mins.
So if you have to take a call or get up to get a snack, and pause the content, when you go back to watch, you have to go all the way back into the app and restart whatever you had been watching. Some apps restart you from the beginning, forcing you to have to fast forward to find where you had left off. For the price of this TV and the fact that it’s 2022, there is ZERO EXCUSE for this. They will not update the software no matter how many complaints Insignia and Amazon get.
I advise you skip the Fire TVs or Fire Sticks and just get any other Smart TV or buy an Apple TV. Otherwise, you will hate this device.
The picture and sound is great, but the actual ability to make any settings changes to this issue is missing. You can turn off the screensaver completely but this still happens. And there is no way to disable the sleep mode in the settings.
If you buy this TV, every time you have to pause the content, you will probably get irritated at minimum for having to start from scratch.
Unless you don’t take bathroom or snack breaks, and either ignore all phone calls or ignore what you are watching to take the call, DO NOT GET THIS TV!

12 people found this helpful

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INSIGNIA 55-inch Class F50 Series Smart 4K UHD QLED Fire TV (NS-55F501NA22, 2021 Model)

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