Amazon.com: Customer reviews: Bang & Olufsen Beoplay HX – Comfortable Wireless ANC Over-Ear Headphones

Reviewed in the United States on November 25, 2023

Color: TimberSize: One SizeStyle: HeadphonesVerified Purchase

I've been using these for several months now. Originally I gave them 4 stars and a good review, but they're better than that. They're easy to connect to my phone and the B&O app has a fantastic equalizer on it.

They're best for voice and instrument clarity. Beautiful. Individual percussion pieces are clear. The only deficit they have would be bass. But I'm not a bass guy so that works for me.

They're beautiful comfortable and sound great. Highly recommended.

5 people found this helpful

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Michal

No more sweaty ears!

Reviewed in the United States on October 14, 2022

Color: SandSize: One SizeStyle: HeadphonesVerified Purchase

I’m not an audiophile. My AirPods stopped working so I decided I wanted to try on-ear noise canceling headphones with a long battery life. My primary intention is to use them for work calls.

I ordered the Bose QC45, very happy with them (I should also mention I was happy with the sound from my basic AirPods before). Except I couldn’t wear them for longer than an hour because my ears would start profusely sweating??? I googled this and turns out it’s a thing! Some people get hot ears from the synthetic material of the ear cups.

The main reason I ordered these was because of the leather ear cups. It worked! No more sweaty ears. My ears are bigger than the round part, maybe that’s why, but I still find them very comfortable. Given the “lack of seal” I find the ANC to be fine for my needs.

One thing I find annoying is that to put them back in their case, you have to slide the sides back in. They slide smoothly and aren’t notched. So basically, every time I take them out of the case I have to readjust them when I put them on, and since they’re not notched as you slide the sides out I find myself readjusting a few times.

The other thing - I was getting frustrated connecting these to my windows work laptop for video calls, but then I remembered there’s an audio jack in the case so now I just use that with no issues. I don’t think they automatically connect to my iPhone like the Bose ones did, but that may be user error. It doesn’t seem like you can easily go between devices like I can with my AirPods from iPhone to MacBook. I didn’t find the app to be intuitive for this either. Hopefully I’ll eventually figure it out.

Lastly, I did find that these needed to be broken in - I didn’t know that was a thing, the Bose ones didn’t. Right out of the box, music sounded like it did with my AirPods. I played with the settings, etc. For my needs I didn’t really care, I just wanted my ears to stop sweating. Then one day I was listening to music and the sound was much more impressive.

I ordered the sand color, but in hindsight I wish I had gotten black. The case is light grey for these and I’m concerned about staining over time if I’m not super careful. Subjective, but I think black would probably also look more sophisticated on video calls. Overall I’m very happy with these!

35 people found this helpful

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HSTYCBT

B&O. What can I say?

Reviewed in the United States on January 28, 2024

Color: Gold ToneSize: One SizeStyle: HeadphonesVerified Purchase

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I’ve been a big fan of B&O, got their A1 mini speaker and an A9 back at home. Top voice and instrument clarity, I’m a classical music listener and you just can’t go wrong with using B&O. My ears are a bit small so the auto-detect feature sometimes pause when I’m still having them on, but it’s okay I can pause myself. If you’re looking at something around the similar 400-500 price range (ahem AirPods Max) this is definitely the best pick with top sound quality and elegant look!

3 people found this helpful

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DVIR VOLK

Good sound, meh noise cancellation, terrible Bluetooth

Reviewed in the United States on October 26, 2023

Color: Black AnthraciteSize: One SizeStyle: HeadphonesVerified Purchase

The good: They sound great, very crisp sound without too much bass. They're also pretty comfortable, but if you're moving around, say cleaning your house or something, they will fall off your head. Also, great battery life.

The bad:
1. HORRIBLE Bluetooth handling. Once you pair them to two devices, even if you're nowhere near the second device, upon turning them on, expect a few minutes of glitchy audio getting constantly cut, until it becomes okay. The only remedy to this is to factory reset the headphones and not pair them with more than one device. Again, this happens even nowhere near the second device.

2. Iffy touch interface. I still can't reliably skip or pause with the touch interface. Volume is a bit more reliable and has a nice gesture to it.

3. Pretty mediocre to sub par NC. Really unimpressive compared to Sony or Bose.

In short, I would never buy these knowing what I know now, especially for such a high price.

9 people found this helpful

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Mullster

Great pair headphone, fantastic crisp sound, but round ear cups not for me.

Reviewed in the United States on July 26, 2022

Color: TimberSize: One SizeStyle: HeadphonesVerified Purchase

Very Impressive set! What stood out the most was the build quality and sounds - top notch!! Some quirks, listed below.

1. Sound: OMG amazing. The finesse, the quality of sound is the best I have heard. The experience is exquisite, in that you can really pick apart instruments, vocals and mids and the bass. The lows are balanced and refined - this is not going to rattle your head, so bass heads stay clear. These headphone really shine for any genre that emphasizes vocals and instruments. Volume does not get crazy, probably a good thing!

2. Connectivity: Top notch, power on and instant pair. Multi device use was seamless, pause on one, easily play on the next device. Pulling connection from a third device to a paired one was also quick.

3. Build & Comfort. Excellent build, feels premium and great in the hands. My only issue was the ear cups being round and not accommodating the largish ears. Clamp force was just fine as well.

4. Features: ANC vs. Normal - barely any difference. Touch controls for volume took some getting used to. Would have much preferred physical buttons.

5. Call quality: sub par compared to others.

Returned these with a lot of hesitation, if it physically fit me properly I would have kept and overlooked the quirks.

15 people found this helpful

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Craig Moss

Great buy

Reviewed in the United States on February 24, 2024

Color: SandSize: One SizeStyle: HeadphonesVerified Purchase

Very high quality!!!!

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Edward T Cox jr

Incredible quality and sound

Reviewed in the United States on March 5, 2024

Color: Black AnthraciteSize: One SizeStyle: HeadphonesVerified Purchase

Super lightweight super comfortable sound quality is awesome!

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Ajd041

Terrible Build Quality

Reviewed in the United States on July 11, 2023

Color: SandSize: One SizeStyle: HeadphonesVerified Purchase

I've owned B&O headphones since starting back in 2017 with the h6i, a wired headset that sounded and looked like no other I've ever had since. When the earcups stared to really wear out a couple years later I switched to some H4's, and then an H9i as a surprise Christmas gift.

When the H9i's started having battery issues last year I replaced those (fortunately I still kept them to use as wired headphones at my desk) originally with the Beoplay Portal, which had horrible sound quality so I returned them, and I got these instead, the HX. God I wish I never did. They sound much better than the portals but have completely fallen apart on me in a year of normal use in ways none of the other pairs I've owned ever did.

I am accustomed to needing to replace Bluetooth headphones every 2-3 years as a matter of course. I have chosen to stay with B&O because their combination of cool aesthetics and good sound (I've kind of weirdly gotten many compliments over the years about having a pair of these around my neck). The HX's sound stage is slightly more muddled in the mids than the H9i, especially when playing in Bluetooth. The controls are less fiddly than the H9i's and the leather felt softer.

The build quality, however, is horrible. I'm used to having spots in the leather after daily driving them for years. What I am not used to, is the glue (or whatever) holding the earcups together to totally fall apart and expose the admittedly soft foam to the outside world. They did this just over one year of ownership, meaning I'm out of warranty, and replacement earcups are not available as far as I can tell as they were with previous B&O models.

I'm not sure what to do with them at this point. I work from home so I still listen to them in bed from time to time but clearly they're literally falling apart after such a short time. B&O's quality seems to have really fallen off a cliff. Stay away from these if you want something that lasts.

6 people found this helpful

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C. Bermudez

Looks awesome but not on par vs other alternatives on the market - Noise Cancellation is poor

Reviewed in the United States on April 23, 2024

Color: Black AnthraciteSize: One SizeStyle: HeadphonesVerified Purchase

Noise cancellation is poor to say the least. The headphones have a nice feeling and premium build but definitely are better options on the market. Sound quality is average, I've been trying another alternative and the Bose QC ultra are way better than these.

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Cathy White

B&O HX vs Bose NC 700- Bose is the better buy

Reviewed in the United States on June 17, 2023

Color: TimberSize: One SizeStyle: HeadphonesVerified Purchase

Recently purchased both the Bang & Olufsen HX headphones and the Bose NC 700 headphones for comparison. My biggest must haves in over the ear headphones are sound quality, call quality and comfort.

Call quality
The B&O HX’s call quality is not up to par with Bose. While on a phone call walking outdoors wearing the B&O HX’s, the person on the other end of the call said the background noise was deafening and they could not hear me over the noise (city traffic and wind). I switched to the Bose while on the same call and it was worlds better, lowered background noise, and they could hear me much clearer. Bose won this test!

Sound Quality
The sound quality of the B&O HX’s was good, however the sound quality depreciates when I switch over to noice canceling. Throughout all modes and different genres of music I noticed the bass is lacking and they focus more on the lyrics and spoken words rather than the music and lyrics. The Bose however blew me out of the water with sound quality, excellent bass, great clarity, and better EQ controls to customize to your liking. Bose wins here as well.

Comfort
The B&O HX’s are comfortable headphones with amazing build quality. However the earpiece shape is more round than the Bose and did get uncomfortable after about an hour of use. I also found they struggle to stay planted on my head when I’m moving around quickly (not ideal for running or working out). The Bose however have a silicone lining on the upper arm and stay put on my head when running. Bose also won here!

Overall the B&O HX’s are good headphones with excellent features and build quality but at $500 and compared to the Bose NC 700 headphones at $300 I could not justify the higher price tag. I need over the ear headphones to be a device I can use at work to take phone calls and video meetings, at the gym, on an outdoor walk, and on a plane. I feel as though the Bose are the better buy but glad I compared both to find the front runner!

37 people found this helpful

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