Top critical review
1.0 out of 5 starsNot worth the money. Returned it
Reviewed in the United States on September 29, 2022
I bought this hairdryer because it was supposed to be professional grade. Hot, lightweight and powerful. It was none of that.
I have thick coarse hair to my waist. I wear my hair straight and I need everything this was supposed to be. I wanted to love this hairdryer. But it didn’t hold up to its description. After an hour of trying to dry my hair it was still damp. It’s supposed to be hot and powerful. It was neither . I tried it several times before I finally had to admit it was a terrible hairdryer and not worth the price tag. Wich brings me to customer service now.
I sent the hairdryer back in perfect condition. Well within the time frame. The company took forever crediting my account back as they had to ‘ test the product’ to determine if THEY felt I deserved my refund. I eventually had to get Amazon involved. When they finally credit me for the dryer, They kept about 40 dollars ( can’t remember exact amount but between 40 and 50 dollars ) for a restocking fee! Never was there a mention of a restocking fee or I would never have bought it. Again. I had to involve Amazon. Eventually I got that back too. But save yourself the drama. People work too hard for their money to do business with scetchy businesses. I bought a fantastic hairdryer for 100 dollars and it works beautifully. Also, I knew there would be no drama in returning it if I had to. Normally I hate to give a bad review. But people should know how they choose to do business . The hairdryer was unsatisfactory in its performance with my hair. I returned the product because of that. I don’t think my integrity for returning an item should have been questioned , it was well in range of an allowable return and upon purchase nothing was ever mentioned about the dryers return having to be approved and nothing at all about a restocking fee at purchase.
