Top critical review
1.0 out of 5 starsDesigned to break. DO NOT BUY THIS TV!
Reviewed in the United States on July 1, 2023
The color was nice. It had decent features. It regularly disconnected from my wifi but nbd. Then it just got a critical error out of nowhere. Ordered May 19th, 2022. Broke July 1st, 2023. 1 year manufacturer warranty. We don’t watch much TV and we definitely didn’t get our use out of it. From other online reviews I’ve seen, it appears the TV is designed to break just after the warranty expires.
Context: We we’re watching YouTube on my computer and decided to stream it to the TV. The TV said the wifi was disconnected. Ok. Typical. Go into wifi settings, click connect, it connects. The YouTube video started playing in the background but the tv had a weird grey box in the in the middle of the screen that was just kind of a haze over the video as well as a message in the top right of the screen that flashed “wifi not connected.” It was working and playing and loading while flashing in the corner for about 2 minutes and then the video froze and the screen went blank. When I push the power button on the TV or the remote, the light under the TV flashes red. The internet tells me this is a power board failure and needs to be replaced. The internet also says you’re like lying to have to replace the TV just after a year. 0 stars if I could. DON’T BUY THIS JUNK TV. Hisense is just another trashy, greedy, corporate entity that doesn’t have any pride in their products and customer service is a nightmare.
