Top critical review
1.0 out of 5 starsThis product has turned me against Samsung
Reviewed in the United States on December 10, 2021
This tv is great when it works. I also like how it has a smaller box that everything hooks into. This makes easier to hook up multi devices to it. Well it worked great for the first three days after we got it. Then randomly it has lines and bright lights. To get this to go away you have to unplug it and plug it back in. Then a week later HDMI ports started going out. HDMI 2 works when it wants and forget about 3. Called Samsung tech support. Done a lot of swapping HDMI cables and devices. No go. Reset the TV ports still don’t work. Well they said we would have to have sone one to come out and fix it. I thought maybe they could just mail us another small main box but guess not. Well after three days I got a text telling me that they didn’t have a service center in my area. I do live in a small town but a hour away from a major city. So they told me that there going to have to transfer me over to the SERVICE MANAGEMENT TEAM. Which at this point I don’t think real. First time I got transferred over waited almost two hours. I had to go and pick up kids from school. Called back told rep what had happened. He stated that some one will get back with me with in 24-48 hours. Well guess what nothing. Called back again. Same crap. We have to transfer over to SERVICE MANAGEMENT TEAM. This time I am pissed. Due to I was already on hold over 30 min. Called Samsung back again. This time ask to speak to a manager. LMAO was told the only people that could help me is this SERVICE MANAGEMENT TEAM. As I am writhing this review I have been on hold already a hour. Thank GOD I am able to return this POS to Amazon. This was spouse to be the best TV on the market seems like the reviewers didn’t have it long. This thing wasn’t cheep as well. This is the first product I have ever bought that I couldn’t get service on and it’s still under 30 day old. TEUST ME DON’T BUY THIS THING.