Top critical review
3.0 out of 5 stars8GB limitation on showing pictures - must read
Reviewed in the United States on October 31, 2023
First of all I am a Nixplay fan, however you need to know there are limitations (I wish they would fix). I don’t need to tell you about the product, you can read the other reviews. However there is a limitation most people are NOT aware of. The frame has 8 GB of memory and while that seems like a lot, it will limit you in the following way. Online you can upload as many photos as you want, then you group photos together by creating a PLAYLIST. The Playlist is limited to 2000 photos. OK, so you create many different playlists like events or even by years if you want. That part is fine (doable). Now you want to play all of those different playlists on your frame(s), you select them and they start to play on your frame. As long as the amount of photos you selected does not exceed the 8GB of photos you will be fine. Yes the wheels in your mind are starting to turn. What happens if I have more than 8GB of photos, what will the frame do? It will rotate different photos but you don’t know which photos it wont show cause it has reached the frame max memory. SO where can you look to see how much data is in your playlists to add them up to see if they will all display on your frame? Nowhere, you will never know as there is NO way to identify that. What I have to do is create my playlists, and only display a few of them. I did contact support, and this is a topic they don’t want to discuss. They just say the frame is 8GB and that is that. In my experience that is about 4000 photos. I know many of you are saying wow 4000 photos that is a ton. Well photos add up, and after years of taking pictures I personally have over 14,000 photos, and trust me that is only the ones I want to display. What I always “thought”, is the frame uses the internet, buffers and streams from the Nixplay servers, and never really fills the frame memory as it is only a buffer. That was an assumption and an incorrect one at that. Reality, It takes your playlist(s) you choose for that frame and downloads all of the photos and then rotates the pics to the screen. Now you know the limitations (that is not in any documentation). All in all I have many of these frames as I still think they are the best in class, however they need to either seriously increase the frame memory (heck let us add our own memory so we can buy the size), or allow unlimited picture rotations from the nixplay server. Until then I will use what I have and WAIT for them to fix or another company offer to do it right.
