Amazon.com: Customer reviews: Microsoft Surface Pro 8-13" Touchscreen - Intel® Evo Platform Core™ i7-16GB Memory - 256GB SSD - Device Only

Top positive review

Best Laptop for Students

Reviewed in the United States on March 21, 2024

The ability to write and type on this laptop makes it best for note-taking. This laptop also was amazing for doing calculus, physics, and chemistry as I was able to write down problems and go back to edit them later. Most importantly, I'm able to keep my notes organized so I don't end up losing any assignments or pages of notes. Everything else about the laptop, like battery life or speed, is good enough to do typical laptop tasks. This laptop can even run some games that aren't too graphic-intensive with no issue. I have no regrets about this purchase.

Top critical review

Critical reviews›

Jairo Barrett

While it works, Good if you do very light work on it, bad for long calls or sustained work.

Reviewed in the United States on June 24, 2022

*update July 1st, Open and set up the device 17th 22, on July 1st 1 the fan broke while device was sitting still on my desk during a Skype call.
Amazon customer support said they wont even take a return because the device broke while I was using it (well, its supposed to be used)
I'm currently traveling and wouldn't have been able to get it returned within 1 day.

Tried the manufacturer route (Microsoft Device Service & Repair says the warrantee is there till 7/11/2023), I'm suspicious of that route because it mentions physical damage is not covered, but a fan breaking loose is indeed physical damage.

----
Purchased it "sold and shipped by Amazon" in order to avoid issues where sellers send the wrong thing. i7 model.

Unfortunately it overheats quickly with sustained work that I thought was not excessive, typical work load includes
- Joining a 30 minutes meeting over Zoom or Teams,
- Using an external 4k display
- Sharing screen for half meeting
- Speaking through Krisp
- Using Chrome with Google Docs on a couple tabs to review or keep notes etc

This puts the computer to its knees, throttling kicks in and the computer runs at 5% the speed till the temperature goes down.

Overall, I'm impressed with most aspects,
But this tablet was not designed for sustained workloads, it was designed to keep quiet no matter the cost, even if it needs to slow down the performance to unusable speeds through throttling.

15 people found this helpful

245 total ratings, 39 with reviews

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From the United States

Carson B

Best Laptop for Students

Reviewed in the United States on March 21, 2024

Verified Purchase

Helpful

Emily Carroll

Graphic design approved

Reviewed in the United States on September 8, 2023

Verified Purchase

I’ve had this surface for a year now and as a college student majoring in graphic design, it just works. I can use the Adobe software with little to no problems except for maybe the battery being drained with hefty programs. Regardless, I can travel to school or work and use it for pretty much anything.
You wouldn’t want to use it for heavy gaming or design because its graphics card isn’t that great, but it gets you by from your day to day life as well.
Overall a quality product and worth its price.

Helpful

Omar Velazquez

Excelente

Reviewed in the United States on March 17, 2024

Verified Purchase

Excelente equipo.

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TheTechieGeek

I like it way more than I thought I would

Reviewed in the United States on February 12, 2022

Verified Purchase

So I am OS agnostic but if forced to prefer an OS it would be Linux. That being said I need to work in Windows a lot. I was going to buy a laptop but began to think about the advantages of the tablet form factor. After weighing the pros-and-cons I went for the Windows Surface Pro 8 because there are no decent Linux tablets available and having tested my wife's iPad I was not interested in one of those. I also purchased the flip down keyboard/cover which is a must for my use cases. Long story short I was very pleasantly surprised by the display, performance, battery life, and form-factor with the fold down keyboard. HIINT: Make sure you order the keyboard for the "Surface 8 Pro" there are several older ones that look the same but will not work on the Surface Pro 8.

22 people found this helpful

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Frank Lee

Item is not new

Reviewed in the United States on March 17, 2024

Verified Purchase

The item works great but was not brand new

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honest consuming

Outstanding surface pro

Reviewed in the United States on February 18, 2023

Verified Purchase

Wanted a surface tablet.... Got this one. Like it a lot. Need to buy your accessories though, it's just the tablet, charger, and the box.

Helpful

Rw3

Excellent Purchase and Seller

Reviewed in the United States on November 9, 2022

Verified Purchase

The Surface Pro 8 was delivered toda, early. It was marked "Used - Very Good", but everything about it is Like New. It also came with Windows 11 Pro, when Amazon's listing for the "New" item says Windows 11 Home. Totally satisfied. Thank you ARF Tech.

2 people found this helpful

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Jairo Barrett

While it works, Good if you do very light work on it, bad for long calls or sustained work.

Reviewed in the United States on June 24, 2022

Verified Purchase

The media could not be loaded.

15 people found this helpful

Helpful

Brandon Le

A College Student Perspective: A One Year Honest Review (CS MAJOR)

Reviewed in the United States on September 10, 2023

Verified Purchase

After selling my MacBook Air, I was in desperate need of a laptop for my studies at a 4-year university. I prefer Windows, and as I stumbled across this laptop, I found that this could possibly replace my need for an iPad while also functioning as a laptop!

My experience: (PLEASE LISTEN CLOSELY!)
I study computer science, and overall, I found this computer to be HIGHLY unreliable throughout my lecture halls. My lectures usually run for an hour or more, and the battery life on this laptop is surreal in the sense that it is EXTREMELY LOW. I mostly just ran google docs on my chrome browser, and found my battery to drain so quickly. It is important to note that I do NOT have external apps running in my background (believe me, I check task manager) and it seems in combination of all the windows services and with chrome running, it is enough for me to only last less than two or three classes a day.

On top of this, the boot times just deteriorate overtime. Yes, I do have storage in my SSD and the only programs I run on my laptop are Visual Studio Code, Git Bash, Spotify, and Chrome. Please do not try to game on this machine, it will utterly enrage you. On top of that, the fans essentially turn rogue even when you're running Chrome, so be aware of that!

Do not use this as an iPad replacement. Do not believe in the hype that the surface pen is superior other pencils, believe me, these levels of smoothness in both of these pencils differ superiorly. The writing experience on the surface is insanely laggy, please do not use OneNote. I found no use in the pencil; however, the detachable keyboard is convenient when I want to watch movies.

The build quality of the external parts of the laptop are great. After a year of use, I had no scratches or significant damage after using it everyday. However, don't consider a surface a laptop, if it won't stay in your lap (literally, the stands are unreliable at times).

Don't take this as a hateful review, but more of a honest one. The surface pro 8 wasn't for me, and I don't expect the 9th to be either. You're better off looking for a laptop with a GPU and an AMD CPU, rather, than sticking with a single i7 and 16 GB of RAM :)

8 people found this helpful

Helpful

Phillip Keith

Nice upgrade

Reviewed in the United States on September 4, 2022

Verified Purchase

This was an upgrade from a surface pro 4. The build is way better quality, the screen is beautiful, battery life is great, and performance is (as expected) a new league of awesome. My only gripe is moving the button placement. I accidentally hit the power and volume in tablet mode often.

17 people found this helpful

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