Amazon.com: Customer reviews: Bowers & Wilkins Zeppelin Wireless Speaker, (2) 1” Tweeters, (2) 3.5” Midranges & (1) 6” Subwoofer, Wireless Streaming via iOS/Android Compatible B&W Music App, Built-in Alexa, Pearl Grey

Top positive review

It’s just perfect!

Reviewed in the United States on June 20, 2023

I bought this for myself for Father’s Day, and holy cow, it’s just perfect. I have owned B&W headphones, wired and Bluetooth, and they have lasted decades, and this thing is built so well. It sounds stunning with a high-definition source like Apple Music lossless. Alexa works great, and controls everything in my home. It sits in my bedroom and more than fills the room. It’s so nice for listening as we start the day. It goes silent instantly, and very low power about 20 minutes after you say your last command or stop playing music. In fact, my only request is that the lovely LED light went dark sooner, or that you could tell Alexa to turn off the LED. (You can do it in the app, and it does for off itself after 20 minutes.)

All-in-all, it’s one of the nicest pieces of audio kit I’ve ever owned, and I can’t recommend it enough. We got the grey, because I figured it would show less dust, but the black looks a little sexier to my eye. I guess I don’t care too much what it looks like. That’s just an extra benefit that it looks so good. What’s amazing is the sound. No distortion at any level. Just clean, well-balanced sound for any music. Right now it’s playing Tony Bennett, just before was the Beatles, and before that was Rush. It handles all of them.

4 people found this helpful

Top critical review

Critical reviews›

Kent L Gilstrap

Terrible speaker! Especially considering the price.

Reviewed in the United States on March 4, 2024

I had high hopes for the Zeppelin.
Packaging was great! Speaker looks great in gray. That’s all I can say good. It took many attempts to get it paired with my phone. The app didn’t explain how to do it. The quick start guide was lacking this info as well. Had to search online to find the method. Once paired, found the app even more distasteful. No volume control in the app. No power control in the app. EQ capability is limited to treble, bass, and brightness sliders. I found that even with the brightness turned down all the way the sound was still “tinny” on most types of music. After playing it for two hours the pairing in the app simply disappeared and I was forced to start the process again. Finally, since the app has no power control the only way to turn the speaker off is with the manual push button on the rear control panel. It did not work. No matter how many times I pressed/touched/or held it down would it shut off. I finally had to disconnect the cord. Terrible product. I will be returning it today.

159 total ratings, 68 with reviews

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From the United States

Richard Bullwinkle

It’s just perfect!

Reviewed in the United States on June 20, 2023

Color: Pearl GreyVerified Purchase

4 people found this helpful

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Jeremy

Overall a good one

Reviewed in the United States on January 11, 2023

Color: Pearl GreyVerified Purchase

Not too impressed by the sound quality as I have many other good speakers, but overall a good one.
The airplay connection was good and it wakes up easily whenever you airplay.
Good looking, like an art in the room

One person found this helpful

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Kent L Gilstrap

Terrible speaker! Especially considering the price.

Reviewed in the United States on March 4, 2024

Color: Pearl GreyVerified Purchase

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Lee Torrens

Awesome sound and form. Only miss Siri

Reviewed in the United States on February 19, 2022

Color: Pearl GreyVerified Purchase

The speaker is divine. It’s gorgeous to look at, adding to your decoration. The sound is obviously amazing, filling the room with soul-punching bass even with the default profile. We use it 100% with AurPlay 2 which works seamlessly. Always there in the list of devices. The only ‘thing’, for me personally, is that I find myself trying to talk to it as though it was a HomePod. Obviously it doesn’t respond, but despite the sound quality being - for my ear - better than a single HomePod, and marginally better than two paired HomePods (original big ones) I find it frustrating not being able to control it with my voice. For me this device is easily worth the money, but the key is to find its place in your abode. Somewhere the design can shine, the sound can impress, and you won’t find yourself needing it to respond to your voice. Not sure if it has microphones which would enable a software update to implement third-party Siri, but that would make it the ultimate showpiece speaker. Overall, 5 stars and very happy with my purchase.

5 people found this helpful

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Amazing speaker with one pretty massive flaw

Reviewed in the United States on July 14, 2022

Color: Pearl GreyVerified Purchase

I love this speaker, it sounds phenomenal. Gets crazy loud and has bass that can shake walls. My one complaint is that the wifi connection with this is slow and unreliable when streaming to it through airplay. Wish it had an ethernet port to get a good connection. I wasn’t going to use this as an $800 Bluetooth speaker so I returned it. If you can find one around $500 to $650, I’d recommend it, otherwise it’s not worth $800 knowing it’s going to be obsolete in the not so distant future.

10 people found this helpful

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Wonderful Sound

Reviewed in the United States on February 9, 2024

Color: CharcoalVerified Purchase

Excellent offering from B&W. Clear and precise sound.

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Jon Oldroyd

Sounds GREAT when it works

Reviewed in the United States on March 7, 2022

Color: CharcoalVerified Purchase

I’m really torn on this. When it works it sounds GREAT (I am a fan of B&W speakers). However, it kept dropping from Alexa and my WiFi. A call with B&W support suggested it was my WiFi, however multiple other devices (desktop, printer, laptop, iPad, iPhone, Echo, Echo Studio) work flawlessly. A replacement did exactly the same thing so it was not just a one off bad speaker. Since it does not have any line input then connection to the network is vital for its operation, and having to reset it every couple of days (or sometimes hours) was not good. If the connectivity issues are resolved this would be a great speaker. For now, I’m looking elsewhere.

6 people found this helpful

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natch

Big disappointment

Reviewed in the United States on February 7, 2022

Color: Pearl GreyVerified Purchase

The sound quality was quite a letdown. The app doesn’t connect up very well and I couldn’t tell if the equalizer did a thing. Our tiny little Bose Mini Soundlink fills the room with sound much better and at a fraction of the cost. I had to return the Zeppelin since it was such a disappointment.

12 people found this helpful

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gick

Broken Alexa functionality takes this from a 5 star review to a return

Reviewed in the United States on March 1, 2022

Color: CharcoalVerified Purchase

I live in an Amazon Prime and iPhone household so was looking for a smart speaker which could move beyond spotty Bluetooth and allow me connect by Airplay and use Alexa voice control to play music. Currently the options satisfying both requirements include this speaker along with multiple offerings from Sonos and Bose. Out of that bunch I chose the Zeppelin based on aesthetics, brand preference, and generally positive reviews. I would be happy with my choice if it were not for one key issue. Alexa will not play music I have purchased digitally from Amazon even if it is also available to stream free via Prime. Sadly when I had posted a question about this up above B&W’s suggestion was that at the current time my best bet was to connect via Bluetooth from another Echo device. I decided to return the Zeppelin for the time being as there are a plethora of other airplay speakers that I can connect an echo dot if I decide to go the Bluetooth route. Until B&W fixes the issue, it may be worth exploring Bose and Sonos options if you just have Alexa built in. We also have a Bose Portable Home Speaker which doesn’t have any problem playing Amazon purchased music by Alexa command.

6 people found this helpful

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MICHAEL A. BOROWSKI

B & W quality

Reviewed in the United States on November 8, 2023

Color: CharcoalVerified Purchase

The one thing lacking is a multi band equalizer on the app. And at the cost of this speaker, you’d think they could do better. Otherwise, quite pleased

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Bowers & Wilkins Zeppelin Wireless Speaker, (2) 1” Tweeters, (2) 3.5” Midranges & (1) 6” Subwoofer, Wireless Streaming via iOS/Android Compatible B&W Music App, Built-in Alexa, Pearl Grey

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Bowers & Wilkins Zeppelin Wireless Speaker, (2) 1” Tweeters, (2) 3.5” Midranges & (1) 6” Subwoofer, Wireless Streaming via iOS/Android Compatible B&W Music App, Built-in Alexa, Pearl Grey

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