Top critical review
1.0 out of 5 starsDefective Built in Keyboard
Reviewed in the United States on September 20, 2022
Bought this laptop to replace an older one. This one runs a lot of my software very well, however it doesn't always work. When it is working, it is quite good. However, it doesn't always work. One example is when holding down a key on the built in keyboard, such as the arrow keys, it will sometimes input a different key.
An example of this is if I am holding down on the down arrow to scroll a web page, it will sometimes press a key on the number pad and my cursor will jump to the address bar and start scrolling through web pages I had visited. I get around this by using an external keyboard when I am working at my desk, although if I am not at my desk it becomes very annoying very quickly.
It also sometimes shuts down with no warning, one time not turning back on until the next day, though this is a lot rarer. Some other problems sometimes randomly come up, though usually they disappear by restarting the computer.
The screen also has some areas on the side where it has very pronounced backlight bleed. I looked up to see if this was a manufacturing defect, but it does not appear to be a defect.
I did purchase this for about 2/3's of the price, but if it was having these issues and I paid full price I would certainly be a lot more angry.
Update as of 11/28:
I am almost certain that I had to have received a defective unit, as the keyboard issues have gotten worse. Now, instead of only happening when I hold down on an arrow key, it will happen sometimes when I hold down a different key, or when i press a key once. If anyone else is also having these issues, the way I have found to get around the Ctrl, Alt, or Shift keys being stuck down is by pressing and holding all of them for 2-3 seconds at the same time, and then usually this fixes it.
