Amazon.com: Customer reviews: LG G2 Series 65-Inch Class OLED evo Gallery Edition Smart TV OLED65G2PUA, 2022

My one complaint is a very very small one

Reviewed in the United States on October 11, 2023

Purchased Feb 2023 and installed on the wall above our fireplace mantle. We had always planned on putting a thin TV or display there and were debating on a Samsung Fram or LG G2. After some research and looking at the two side-by-side in a local electronics store, we chose to go wit the LG. First, the picture quality is amazing. Also, the OLED is more durable than the LED and with little kids in the house, we wanted to make sure the display wasn’t damaged if something “accidentally” made contact with it. Or, at leas the damage would be more minimal.

We also really like that it has Amazon Alexa built in, however, and this is a big one, if you’re watching something and someone call to a different Alexa device in the room (we have two), the TV will for whatever reason respond nearly 99% of the time. When this happens, the show will keep playing but the audio will be Alexa. It can be annoying.

The sound is also amazing. We had originally ordered the matching sound bar but returned it after we were disappointed by the sounder quality and blown away by the sound from the TV itself.

The TV also comes with an awesome wall mount and template for hanging it. The actual hanging is a two person job but we found it to be rather straight forward. LG has also put together some great “how to” videos.

My one complaint is that to us, it look like the bezel around the screen es ever so lightly larger on one side. NONE of our guests have ever noticed but as well look at it more than they do, and we’re a bit nitpicky. But is that a show stopper, absolutely not.

In the end, the quality is top notch, it looks amazing, and everyone that comes to our home comments about how cool it looks and asks what kind it is.

Pros:
- Amazing picture quality
- More durable that an LED display
- Built in Alexa
- Amazing sound for the size
- Comes with a very low-profile wall mount

Cons:
- To us, it look like the bezel around the screen es ever so lightly larger on one side
- Doesn’t come with a stand/feet but for that there’s a different model you should get
- Alexa can actually be a little annoying if the TV responds when you thinking it will be a different echo device.

Would I recommend this item to a friend? Heck yeah. I’ve had so many comment on the picture quality and slim look.

8 people found this helpful

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Ulysses

Deep blacks & bright highlights

Reviewed in the United States on February 24, 2023

Verified Purchase

Beautiful picture in terms of major improvement over my old Sony LED 4K.

We all know the basics of OLED over just an LED television. Though seeing it in person, ESPECIALLY side-by-side is something not everyone experiences to really appreciate OLED.

Movies look great 👍 Filmmaker Mode auto detects, CEC functions work great with my Xbox Series X. Wifi connection works great.

Gaming features work great & has VRR, Dobly Vision, 120hz support for the Xbox. Haven't tested Nvidia features with my PC yet as I am looking to upgrade my PC gaming computer later this year.

One person found this helpful

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LouisIX

Blown away

Reviewed in the United States on April 6, 2023

Verified Purchase

My Samsung 60” f8500 plasma finally died. I loved the picture quality, the contrast, the black levels, and the fact that you could watch sports without pixelization of the picture. Frankly, watching sports was the most important thing. I can’t stand watching sports on friends' TVs where the picture breaks down. I’m watching sports on this TV, which I just received today, and I cannot believe how much like plasma it performs. It’s brighter too. If you want the best available, and are willing to spend money on it, this is the right TV.

One person found this helpful

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Nodonn

Do not buy any LG OLEDs (prone to faults within 6 month)

Reviewed in the United States on November 8, 2023

Verified Purchase

Picture quality is pretty good, but brightness is tragic. No point in even watching HDR on this tv.

Besides that, my TV showed vertical lines on the screen within 5 months of purchase, unbelievable for a TV of this price. Light use too. Having seen this on OLEDs before, i know this is a fault of the set, and needs replacing/refunding,

Dealing with their customer service was one of the worst experiences of my life:
- They don’t even respond when you submit tickets.
- 3 different reps ended group chats because the issue was too difficult for them to handle, so they took no authority of situation, and just ended chat. Shocking!
- Finally got through to someone on the phone, after being sent on endless call routing dead-ends by the IVR.
(Wasted hours at this point)
- Then, I am routed to a center overseas, where the reps have little to no understanding on anything, and are so hard to understand. It is shocking how bad US businesses have become with regard to customer support…
- Escalated to a US team, finally…
- Then rep proceeds to tell me that no matter the issue, they will not refund it if the tech determines it is a fault of LG. Unbelievable!!! I have zero confidence in LG, and simply want a refund at this point, but they refuse and refund, regardless of situation.
- They refuse to escalate further, saying no one above them, which is a lie.
- They are basically locking buyers into an unsigned contract with no hope of refund if the product is faulty due to their manufacturing. Yet another US business that does not care about the quality of the product as much as cornering the market and then forcing buyers to purchase their crappy products.
- I will never buy LG ever again!! And I wholeheartedly recommend you do not either.
- After all of that crap, and the final result, it is clear LG cares nothing for customers. I will forever boycott them and ensure everyone I know shies away from them too.

I will be blasting this all online too.

14 people found this helpful

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vincent

Simply put Amazing tv

Reviewed in the United States on April 22, 2024

Verified Purchase

Fantastic picture. Fantastic features. AMAZING TV.

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sh6k

Great panel; terrible mounting and smart tv

Reviewed in the United States on August 1, 2022

Verified Purchase

The panel is amazing — bright, dark, rich colors, etc etc.
Everything else is a disaster.
The extra-cost stand is fixed with the TV angled up, which no one has ever wanted when they mount their TV. So on to wall mounting:
Mounting is a huge project even if you had a wall mounted TV before. The electrical and AV has to be at a specific part on the wall (bottom middle or middle left) which is almost certainly not where it is because most TVs are thin at the top and so outlets are at the top. So you’re going to have to relocate the outlets.
Beyond that, there’s very little support for you. The link to the video on a recessed box is a private video that you can’t watch. The paper template isn’t the full height of the TV so it’s worthless for positioning the TV. The cutout for the mounting bracket doesn’t give a specific location for the screws so you have to measure carefully.
And the bracket. Oh the bracket. It’s not wide enough to go across two studs so you have to use hollow wall anchors. Which is dodgy in the best case. In my case I couldn’t use them because there’s a duct in the center of my wall behind the TV. Oh and the center isn’t even mounted on the bracket.
And then the smart TV features and the remote. They removed the play / pause buttons in place of Netflix etc buttons that you can’t change. Worse, the Home Screen is full of “recommended for you” nonsense that you can’t remove (you can remove some ads but not all). On a $3000 TV. Over the lifetime of the TV, how much is LG making from those ads? $10? $100?? Add that to the cost of the TV and let me turn it off.

I upgraded from an LG C6 (from 2016) which had a clean interface that wasn’t cluttered with crap (and was easy to wall mount). In all ways except the beautiful panel, LG has gone frustratingly backwards.

51 people found this helpful

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rongee2049

One of the best OLED TVs on the market!

Reviewed in the United States on February 3, 2024

Verified Purchase

I had this TV for over a year and it still shows the same high quality and high definition image and picture as when I had first purchased it. I love all the function and features of this TV although some improvements could have been made like the Picture in Picture function (Multitasking; like watching TV and creating my computer graphics would be nice... Hoping this function could be via the next firmware upgrade). The picture, color, brightness, contrast, black levels and clarity is phenomenon and still is after many hours of viewing (nearly 10 plus hours per day of watching/viewing) and the picture image is as the TV was still as new. The sound and audio on it with its clear highs down through its deep bass is "Very Good" to be a flat screened unit. I have a professional tri amplified 19-in rack mounted audio system hooked up to it and the G2's sound is well enough to be utilized as the center channel. This was a great purchase and decision to have chosen this particular model. I was originally looking at the LG C2, Samsung and Sony model TVs due to their high review ratings on them from my online research but decided to choose the G2 and has been satisfied since my initial purchase. I highly recommend this model if you're looking for, performance, quality, durability and value in a TV!

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Placeholder

Extraordinary Picture and Clearness

Reviewed in the United States on March 29, 2023

Verified Purchase

The quality the picture the sound all amazing. My son saved all his money for this beauty. Only problem I have with the purchase is that days after we received the tv the price dropped $200. We didn’t even have it 5 days. Unfortunately Amazon would not credit him the price drop. They wanted me to take tv off the wall return it. Wait to get credited then repurchase. So buyer beware.

6 people found this helpful

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Richard Rosa serrano

A really nice OLED tv

Reviewed in the United States on December 25, 2023

Verified Purchase

I really do love this LG OLED tv, I bought it was a reward for myself, and it looks nice in the apartment, but there’s some cons with it. The first one is that it gets really hard to see if there’s a bunch of sunlight and large windows, glare is going to be a given on any tv but since this OLED tv doesn’t get super bright it becomes a bit hard to see, which is fixed with curtains, the other thing is that this tv will random turn on the voice assistant, I don’t know how it’s being triggered and I watched a bunch of videos of how to turn it off and I tried but I can’t seem to keep it from coming back on, and the sound can get quite low but I reckon that it’s a lot of the tv shows nowadays Other than that, 9/10 I love this tv gaming in it is amazing, watching shows in 4k is amazing, I love how it’s set up and mounted to the wall, I dig that it looks like a picture frame on standby mode, but also a fair warning that the TV does not come with the tv stand legs, you have to mount this tv to the wall out of the box

One person found this helpful

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ELIAS D SANTIAGO

Buying a TV is a dice roll (updated)

Reviewed in the United States on April 30, 2023

Verified Purchase

As far as picture quality, it’s by far one of the best TVs I’ve ever used.
Sound quality I can’t comment on — I use a sonos sound bar.
Number of HDMI inputs could be higher. Once you factor in eARC hdmi port for a sound bar - you are down to 3. So tough to have everything I use plugged in all the time. (Apple TV, Xbox , PlayStation , Nintendo)

Dolby vision is nice but can be annoying to have the panel blink on you to display it. (It’s a known thing for almost TVs.) hopefully this improves in later generations.

Installation is pretty easy. Please throw away those anchors and buy some toggle bolts or screw directly onto studs.

Using a recessed media box makes this TV super flush. I highly recommend installing one.

Now the dice roll!
3 months in an I have a vertical dead pixel line. 5 months in Im up to 4 vertical lines.
LG warranty is a joke. I highly recommend just paying for insurance and going that route. It will save you time an effort.
Full disclosure they still haven’t repaired it — still waiting on “parts”. It’s the whole panel for the love of ——- just replace my TV … anyway besides the dead pixels, tv is good. But again buy insurance mainly for your sanity.

Asurion came in with the save and refunded me the TV minus the taxes unfortunately.

13 people found this helpful

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