Amazon.com: Customer reviews: Acer Predator Triton 500 SE Gaming/Creator Laptop | 12th Gen Intel i9-12900H | GeForce RTX 3080 Ti | 16" WQXGA 240Hz G-SYNC Display | 32GB LPDDR5 | 1TB Gen 4x4 SSD | Killer Wi-Fi 6E

Top positive review

Flagship gaming laptop

Reviewed in the United States on January 18, 2024

It does exactly what it's advertised to do... game on a level that comes close to a flagship desktop gaming PC... the screen is amazing, bright and yet embodies the great contrast of an OLED.. The only flaws are what are to be expected with such a powerful machine... loud fans and short battery life.

3 people found this helpful

Top critical review

Critical reviews›

Michael Moulin

Bad Quality Control

Reviewed in the United States on October 18, 2022

Please be aware that you are likely to get a damage or broken new $3k computer like I did. For the price of the computer you would expect the build quality to be higher. The power plug looked weird like it was out of place. It was hard to plug into the power brick, which was a bad sign. Only the power brick was connected on the computer with only one place to plug it in. Turns out it won’t power on or charge despite being plugged in for hours (know good power outlet, tested with other devices with no issues). No lights on the computer either. I guess quality has gone down hill with the Predator line and the computer was returned the same day through Amazon.

Buyer beware bad quality. Other posts seem to say it gets too hot, some others bad screens, others bad motherboard. It’s clearly a trend. So good luck if you order this.

10 people found this helpful

129 total ratings, 63 with reviews

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From the United States

Sam

Flagship gaming laptop

Reviewed in the United States on January 18, 2024

CPU: i9-13900HZ / RTX 4090Style: 17" Mini LEDVerified Purchase

3 people found this helpful

Helpful

Ethan C.

Got it on sale, a perfect device for Comp Sci major.

Reviewed in the United States on April 17, 2024

CPU: i7-13700H / RTX 4070Style: 14" Mini LEDVerified Purchase

really really wish it had upgradable ram because 16Gb is just not enough but for a 14" device it's been outstanding.

Helpful

Jamal Swanson

Randomly freezes

Reviewed in the United States on March 10, 2024

CPU: i9-12900H / RTX 3080TiStyle: 16" WUXGAVerified Purchase

Usually when using web browser with a ton tabs when researching or playing a heavily modded games for some reason sometimes it can resolve itself other times it needs a hard reboot.
Also the fan can get pretty loud, even when not doing anything really. Screen color etc. is extremely crisp and vibrant, this was what I most impressed by. For 3k personally speaking, it's alright no regrets purchase wise

One person found this helpful

Helpful

Drew Harrison

A great powerhouse of a laptop!

Reviewed in the United States on September 4, 2023

CPU: i9-12900H / RTX 3080TiStyle: 16" WUXGAVerified Purchase

This thing is a surprising amount of power packed into a relatively thin frame. It can handle every game I throw at it and then some... Not to mention running some local AI models with all of thag glorious VRAM.

Only caveats: the speakers are a bit weak (I use headphones normally anyways) and I've had recurrent issues with the wifi/Bluetooth adapters (nothing a quick driver reinstall can't fix even at its worst).

Everything else works flawlessly!

3 people found this helpful

Helpful

Michael Moulin

Bad Quality Control

Reviewed in the United States on October 18, 2022

CPU: i9-12900H / RTX 3080TiStyle: 16" WUXGAVerified Purchase

10 people found this helpful

Helpful

braeden

Nice quality.

Reviewed in the United States on March 26, 2024

CPU: i7-13700H / RTX 4070Style: 16" WUXGAVerified Purchase

It was a little thicker than I was expecting but it is fast.

Helpful

Random

Great value especially on sale

Reviewed in the United States on January 25, 2024

CPU: i7-13700H / RTX 4050Style: 14" WUXGAVerified Purchase

Had this laptop a little over a week and it's impressive how small and portable it is while keeping temp on certain more demanding games, you can't go wrong on this if you find it on sale

6 people found this helpful

Helpful

Amazon Customer

17 Month Update; Cannot recommend

Reviewed in the United States on July 23, 2022

CPU: i9-12900H / RTX 3080TiStyle: 16" WUXGAVerified Purchase

Second update, 11/11/23 (purchased June 2022): You can see from my earlier review that the laptop had to be returned once soon after purchase because the graphics card didn't work. Acer said they replaced the main board. Kudos to them for fixing the product, but it took two weeks along with my time and effort to get it shipped out, etc. FFWD to today, and it looks like the SSD has failed and the laptop is out of warranty. Now I'm on the hook for replacing it out of pocket, along with the added frustration of reinstalling the OS, all of my apps, etc. Long story short, the machine specs out nicely and the price was lower than a comparable Alienware laptop, but Acer's component QC leaves a lot to be desired, IMO. Oh, and something else I missed in my initial reviews... The display adapter doesn't work through the USB3-C ports. Basically, you can't utilize the high end graphics card through a docking station. You have to plug an HDMI cable directly into the laptop's port. Kind of a pain if you want to use external monitors. I am going to just buy a new laptop from a better brand and hand this Acer down to my son after I replace the SSD. Pity.

I received the laptop back after a two week turnaround, from the time I dropped it off with FedEx to when I got it back two days ago. According to the repair order, they had to replace the entire main board, probably due to the NVIDIA GPU being faulty. The machine is working flawlessly (hope I'm not jinxing myself) so I will give it 4 stars, knocking 1 off because of Acer's poor initial QC and the relative hassle of being without my computer for two weeks.

Original review: I will update this review depending on how the repair process goes. I ordered the laptop on Prime Day and received it a few days later. I spent about a week getting it all set up. Launched a game and the frame rate was like a PowerPoint presentation. Weird... I looked in the Device Manager and the NVIDIA RTX 3080 Ti (a VERY expensive component of this very expensive laptop) wasn't working. After troubleshooting with no luck, I contacted Acer support via their chat feature. After telling the CS rep what steps I'd taken, they told me to send it back for repair. Hopefully I'll get it back in 10-15 days. So, for now - Acer gets 1 star from me. Whether that changes and how much will depend on them.

41 people found this helpful

Helpful

A. Hdz

GREAT LAPTOP. acer customer service NOT SO MUCH

Reviewed in the United States on January 18, 2024

CPU: i9-12900H / RTX 3080TiStyle: 16" WUXGAVerified Purchase

Exactly one year after purchase, I started getting a warning about the SSD :
Warning: reliability is degraded
Back up your data in case of drive failure.
4 days later, I called customer service. We're sorry, you are out of warranty. 4 DAYS., not a week, not a month.
I have to pay for it. 0 flexible. Basically "screw you" attitude.
I'm never buying this brand again and definitely won't allow anyone who asks me for advice to buy one.

It's so unbelievably short-sighted doing this. $50 for a replacement drive is worth losing a customer who paid 2K+ for one of their prods.
I like the laptop. A thankful customer would have purchased Acer again. There are so many options.

2 people found this helpful

Helpful

MYSTIC

Acer Predator

Reviewed in the United States on March 29, 2024

CPU: i7-13700H / RTX 4050Style: 14" WUXGAVerified Purchase

Excellent !!

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Acer Predator Triton 500 SE Gaming/Creator Laptop | 12th Gen Intel i9-12900H | GeForce RTX 3080 Ti | 16" WQXGA 240Hz G-SYNC Display | 32GB LPDDR5 | 1TB Gen 4x4 SSD | Killer Wi-Fi 6E | PT516-52s-99EL

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Acer Predator Triton 500 SE Gaming/Creator Laptop | 12th Gen Intel i9-12900H | GeForce RTX 3080 Ti | 16" WQXGA 240Hz G-SYNC Display | 32GB LPDDR5 | 1TB Gen 4x4 SSD | Killer Wi-Fi 6E | PT516-52s-99EL

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