Top critical review
1.0 out of 5 starsIf you love screaming "Alexa! Are you there" while driving!
Reviewed in the United States on December 28, 2022
I feel in love with Alexa Auto first generation!
So cool until you shut your car off, then it cannot find your phone & you have to forget it on the app & reinstall. Usually in the parking lot of were you've been. Almost every time.
So I thought the 2022 version would be better.
Same thing! Stressing out like a bad date!
Alexa! Are you connected? Unplugging while driveing! Plugging back in. Why ame I doing this with my hands on a "Hands Free" device?
I wanted to show it off to a friend. Cannot connect, try later. Later? I'm already home!
I suggest buy one when Amazon gets it right!
Great when it works! Witch makes it worse when it doesn't!
UPDATE
After Amazon read my review, they called me on the day I was going to return the Echo Auto.
The Amazon tech was very nice but talked to me as if I didn't know how to set it up.
I was asked keep using it & keep a log of when it malfunctioned & to report it back to them.
I agreed not to return it & work with them.
I reported back through email.
I heard nothing back.
Then last week I received an email from "James" at Amazon staying that they want to give me a replacement but they don't have my phone number. They have my number.
I followed the link he sent.
Left a message & my #.
Nothing.
I've contacted Amazon several times & was told a technician would contact me within 6 hours.
Nothing.
So I've kept this defective device for no reason.
I think the return window is still open.
This purchase has been the worst experience I've ever had with Amazon!
The hour's I've spent with so called techs that have never used an Echo Auto & only know the script in front of them.
Any issues that have been fixed, came from me.
I have the old Echo Auto. I want to give it to friend but I wanna keep that friend.
Just plugg you're phone into an aux cable & set your phone to Alexa hands free & save some money & your precious time.
Man, have they waisted my time!
UPDATE
Amazon contacted me again.
The tech was very cool & she gave me suggestions as she also owns the Echo Auto 2022.
Unplug this, unplug that.
Rest this, rest that.
This tells me that she has the same problems that I have with this device.
3 songs & it disconnects from the phone.
The only way I get it to reconnect is to reboot my phone.
Not convenient while driving.
So, they sent me a replacement.
Something I could have done on my own.
The new one is worse!
It's played 3 songs while parked in my driveway, then lost connection to my New phone.
Got it going after an hour & a half, only to disconnect the moment I left the house.
Do not buy this!
Having spent hours on the phone with the techs, I realized they know it doesn't work right.
I would have returned it weeks ago if Amazon hadn't contacted me.
They tried but failed.
Maybe in ten years they'll figure it out!
