Amazon.com: Customer reviews: SAMSUNG Galaxy Z Flip 4 Cell Phone, Factory Unlocked Android Smartphone, 128GB, Flex Mode, Hands Free Camera, Compact, Foldable Design, Informative Cover Screen, US Version, 2022, Graphite

Top positive review

Greate product

Reviewed in the United States on March 4, 2024

This is the second flip phone I have owned. I really enjoy this product because of its size. The phone works great and so far, after 2 months, it has not got any issues. The phone has greate space and it runs the programs smoothly.

Top critical review

Critical reviews›

S.J.

Don't buy this type of phone

Reviewed in the United States on July 20, 2023

We have had this phone for the last 4 months and it has had problem after problem. Now after 4 months we apparently can't return it. The screen has a crease in the middle that makes it hard to see anything. It won't open all the way because there is apparently dust stuck in the hinge that you can't get to. Now you can't even select anything on the screen most of the time. it overheats in an air conditioned room. It doesn't receive calls or messages until hours after they are sent. Now I don't know who to contact to return or get my money back. $900 is too much for a phone that doesn't work!!! Save your money and get something else!!!

8 people found this helpful

61 total ratings, 27 with reviews

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From the United States

Ale

Greate product

Reviewed in the United States on March 4, 2024

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

Helpful

S.J.

Don't buy this type of phone

Reviewed in the United States on July 20, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

8 people found this helpful

Helpful

Wizard on holiday

Excelent product service from The Whiz Cells

Reviewed in the United States on December 19, 2022

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

The phone arrived early. When I took it to Verizon to activate it they said they couldn't and I had to return the phone. The Whiz Cells messaged me a return label as soon as I messaged them of the problem. When I returned the phone for exchange they offered to exchange it for the model I had or a different model. The phone I chose came quickly and I took it to Verizon for activation. Everything worked fine. I am very happy with my new phone and the service I received from The Whiz Cells.

7 people found this helpful

Helpful

GoodLuck

SAMSUNG Galaxy Z Flip 4 Cell Phone

Reviewed in the United States on June 24, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

Pro: fits in a pocket
Con: dust magnet

One person found this helpful

Helpful

MikeLikes2Bike

Not all features work, absolutely NO factory support. Problem not covered by warranty.

Reviewed in the United States on November 30, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

Tried Samsung Pay when new did not work. Support suggested many things, none worked. Kept trying solutions until warranty expired, no luck. Then they offered a replacement for $500!
NEVER buy another SAMSUNG product!

One person found this helpful

Helpful

Kevin G. Fricke

Worked fine for 18 months, then broke

Reviewed in the United States on March 30, 2024

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

The phone was pretty convenient with it's extra large screen that folded smaller to fit in a pocket and mostly did everything it said on the tin. After only 3 week, though, it got debris lodged in the hinge and no phone repair company near me would work on it as it's "too much of a liability to work on foldables." Put up with it and used it for months in it's new slightly-bent state. Eventually the screen protector needed replacing but removing the screen protector caused the bottom left 25% of the screen to go dark. This combined with several small cracks now forming near the screen's joint is having me retire this phone after 18 months of use. It's a shame as the phone worked well before the hardware failures took over.

Helpful

Andrew Ward

Have patience for the updates

Reviewed in the United States on July 26, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

Functionality and easy to set up

Helpful

Thomas Clark

Very cool and functional

Reviewed in the United States on January 1, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

Yes

One person found this helpful

Helpful

Mike M

Bubbling screen protector ruins a good phone

Reviewed in the United States on February 12, 2024

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

I delayed replacing a s10E for years because the flagship galaxy phones had grown larger than I liked. I finally purchased this Flip 4 specifically because I could easily carry it in my pocket. A major selling feature was the factory installed screen protector, but sadly it began to fail within two weeks of the purchase. The bubbling screen protector makes the phone difficult to read in bright light and has begun to trap dirt. Otherwise I've been please with the performance, but this one problem ruins the phone for all practical purposes.

Helpful

Keven Entzel

Too fragile

Reviewed in the United States on June 17, 2023

Color: GraphiteSize: 128GBStyle: Galaxy Z Flip4Verified Purchase

I bought this phone end of April to replace an S8+ that is just getting too old, battery needs recharging several times a day, no more updates, not 5G, etc. The good: battery life is great, reception is good everywhere I've been, almost all the apps I had on the old phone work seamlessly. The bad, really, really bad: two days ago getting up I knocked the phone off my nightstand, after which it would not open past 90%. I took it to a Samsung authorized service center. They have to remove the CPU and put it in a whole new phone at a charge of $341.00 and because this phone is known to be so fragile, they will not warranty it.

I am a fan of Samsung, I have their TV, phone, ear buds, watch, washer and dryer, refrigerator, range and microwave. But shame on you Samsung for not pulling this phone off the market and replacing them for everyone that paid so much for them with a good solid phone.

7 people found this helpful

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SAMSUNG Galaxy Z Flip 4 Cell Phone, Factory Unlocked Android Smartphone, 128GB, Flex Mode, Hands Free Camera, Compact, Foldable Design, Informative Cover Screen, US Version, 2022, Graphite

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SAMSUNG Galaxy Z Flip 4 Cell Phone, Factory Unlocked Android Smartphone, 128GB, Flex Mode, Hands Free Camera, Compact, Foldable Design, Informative Cover Screen, US Version, 2022, Graphite

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