Amazon.com: Customer reviews: GEEKOM Mini PC, Mini IT11 Intel Core i7-1195G7 (4 Cores 8 Thread, Up to 5.0 Ghz) 16GB DDR4 512G M.2 SSD Mini Desktop Computer, 8K HDMI | Type-C | USB4.0 | WiFi 6 | BT5.2

Top positive review

Wonderful value and Customer Support

Reviewed in the United States on April 5, 2023

I recently purchased the Geekom mini computer and I am absolutely thrilled with my purchase! I have been using this machine up to 10 hours a day, 6 days a week as a remote freelance IT Project Manager, and it has never failed to impress me with its exceptional performance.

With six virtual desktops running on two 32 inch UHD monitors, and multiple MS 365 accounts and chrome sessions running at the same time, this computer never skips a beat. The value for money is unbeatable, and I can confidently say that this is one of the best investments I have made for my work.

This is actually my second computer purchased from Geekom, and I couldn't be more satisfied. Even after about a year of using my first machine, when I discovered a minor issue, their customer service team immediately troubleshot it with me. When it was determined that the issue could not be corrected, they offered me a replacement computer without any hassle. Their customer support is absolutely amazing, and I appreciate their commitment to ensuring customer satisfaction.

I would highly recommend the Geekom mini computer to anyone looking for a reliable and efficient machine for work or personal use. This is truly a fine piece of technology that delivers on every aspect - from value to performance, and even customer support. If you want a computer that can handle heavy workloads and multiple tasks without breaking a sweat, then look no further than the Geekom mini computer. It's worth every penny! I give it a well-deserved 5-star rating!

6 people found this helpful

Top critical review

Critical reviews›

Sei

Product ok, customer service not great

Reviewed in the United States on September 27, 2022

I had some issues with the usb c port and had some questions to their customer rep, but he/she was not very helpful in answering my questions. Ports work find until I was trying to connect it with a docking station.

2 people found this helpful

174 total ratings, 102 with reviews

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From the United States

AskMrBill

Wonderful value and Customer Support

Reviewed in the United States on April 5, 2023

Verified Purchase

6 people found this helpful

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Amit Patel

Excellent Computer

Reviewed in the United States on March 14, 2023

Verified Purchase

This mini pc is a MUST BUY!! It is so convenient and space saving. The computer is not only mini - but it also mounts to the back of most monitors so you never actually see it! In addition you can hide wires, USB dongles, etc. This computer is fast too! In the box you get an HDMI cord (mini). The computer is easy plug and play - couldn't have asked for a better solution. It has been a couple months and the computer is very reliable as well.

Helpful

Kelly

I'd buy this again. And recommend to friends. Long Time PC Builder here

Reviewed in the United States on March 12, 2023

Verified Purchase

Purchased the i7-1195G7 512Gb, 16Mb version in January, and still very happy with it. This is the first computer I've purchased since I began building my own in the early 1980s. Must say, I'm impressed. Solid construction, almost enough USB ports (amazing how many USB things we all have), expandable where it's likely to count (SSDs and RAM), Windows 11 Pro, and NO, ZERO, nothing else. No "sample" bloatware included. The open 2.5" SSD slot was a must for me; all I had to do was move my existing D:\ (all user and data) from old computer to new one. A word, be careful mounting a 2.5 SSD, I needed to loosen the bracket which holds the drive, in order to seat the new drive properly. First attempt, it appeared to seat, but did not. Fan rarely comes on, and when it does, it's quiet. It runs cool, likely due to the combination of laptop CPU and decent ventilation. Put your hand on the top, and it feels like it is room temperature. Bottom line, a very good bargain for the non-gamer.

3 people found this helpful

Helpful

Tony M

Awesome mini PC

Reviewed in the United States on March 9, 2023

Verified Purchase

This mini PC packs a mean punch. I mainly use it for conducting video visits and charting for work. I’m not a gamer or content creator so I cannot speak to how it would hold up to more demanding tasks. It boots up extremely fast and Windows 11 has been very user friendly. I couldn’t mount it to the back of my monitor but it fit nicely mounted underneath my desk. I actually prefer it there anyway. It is virtually silent and stays relatively cool. I would definitely purchase again and recommend to anyone who is in the market for a new PC.

3 people found this helpful

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Chris F

Core i7-1195G7 Model Impresses...but my unit had an issue.

Reviewed in the United States on February 1, 2023

Verified Purchase

The Core i7-1195G7 model I purchased is a very impressive office pc in terms of overall performance and apparent build quality. I'm very happy with the Core i7 with 16GB of RAM, it is buttery smooth and very fast for all general office tasks and media consumption. I'm not a 'creator' so I'm don't have video editing needs, but the Iris XE on board graphics are really quite impressive...easily a contender for best integrated graphics available currently, especially at the price of the Mini IT11.
Unfortunately my unit had a problem with the 2.5" SATA drive connection. I could see and use my 2.5" SATA HDD in an external USB 3 dock, connected to the Mini IT11's USB 3 port, and it worked great...surpisingly fast - USB 3 works better than I remembered! But I couldn't get the drive to be found using the internal SATA drive expansion port. So I returned this unit, but actually ordered the same Mini IT11 again, because it really is that good, and is tiny and quiet. I'm betting the internal SATA connection issue was a fluke, as the rest of the Mini IT11 is built really well.

2 people found this helpful

Helpful

John

Powerful little computer

Reviewed in the United States on January 3, 2023

Verified Purchase

If you already have a spare screen, keyboard and mouse get this computer. It comes with Windows 11 Pro pre-installed and, most important, no bloatware included. If you don't have any of the accessories listed get them and get this computer.

It is very quiet (emitting no sound), very cool, plenty of Ram memory and hard drive options,

7 people found this helpful

Helpful

Wyatt

Great little PC for the buck

Reviewed in the United States on March 29, 2023

Verified Purchase

I've shopped around and contemplated for a while about a mini PC and this one was advertised so I took the plunge, especially since it was 1/2 the price of the competitors out there. I couldn't be happier, and the best part is just about all bloatware is non-existent on it. This replaced the large annoying desktop that I had for 12 years, and it does everything I need it to do. The speed is incredible! I definitely recommend it. Check out their website for other models.

Helpful

Rodney C. Driggett

Absolutely GREAT computer!

Reviewed in the United States on February 18, 2023

Verified Purchase

This is the best all round computer I have ever had. All that in a case less than 5" X 5" X 2". This has everything with amazing expandability. I can't give it 5 stars in gaming because I am an amateur gamer, but it does everything else extremely well. Tech support very much needs to make it easier to contact them. It has not bothered me because I have not needed them, but if they don't fix it, it will be their downfall.

8 people found this helpful

Helpful

R.W.MITCHEM

2nd UPDATE. UPDATE:Not as easy to upgrade as they make it seem

Reviewed in the United States on March 17, 2023

Verified Purchase

2nd UPDATE: I am upping my review to 4 stars. Since I was able to get everything going (finally) after 3 days or work. The pc is working great. I did have to reinstall several drivers for like my printers and microphone, but once that was fixed I used the system for 3d designing and printing labels for packaging my work. It's running smooth now and working great. I plan to get another one of these at some point, once they make the 2tb available. These days people use cloud services and don't care about local storage but I'm old school and want my data here with me. Although I do back it up via cloud services. Anyway at the end of the day this computer seems to be doing a fine job. It deserves 5 stars but I just can't grant it that with all the hassle I went through this weekend to get it up and going.

UPDATE:
11:35am - for those of you that want to upgrade your ssd you need to do so right after you get your pc running. Go to Microsoft and get the Microsoft media creation tool and create a backup for your windows onto a USB flash drive with at least 16 GB of space. Once you get that done then turn off your system, put in the new SSD and then reboot into bios. Press delete while pc is starting. Then go to reboot Overdrive and select the USB so that it will boot from that device and then during that process select the new drive that you just put in to install Windows on. And most likely it will be the previous version of Windows because mine was installed with 11 Pro and when I rebooted this way I had Windows 10 Pro so I have to upgrade to Windows 11 Pro now. But at least I've got my new Drive In. Best of luck to you.

Original review
So I started my adventure today at 4:00 p.m. and it is now 10:30 p.m. My goal was simply to change out the 256 GB for the new 2 terabyte that I purchased separately to upgrade the space. There is a video from this company that shows how easy it is to change out the SSD drive. What it doesn't show you is how to get windows OS on the new Drive. This is not an easy task. I went to YouTube and found a video from the company and they commented that said you can download Windows from their website. Which I did that and then what? You still have to get it to the new drive. It doesn't just magically appear there. There's no instructions or directions or anything on how to do this. Their video on how to swap out drives in this computer is very misleading. If I knew it was going to be this difficult I would simply have got a external hard drive but now that I've already spent $170 on this 2 TB SSD drive I have to spend this time making it work. And that means I had to download software so that I can make a clone of the drive from the 256 GB Drive to the 1tb HDD Drive that I also added to the PC. That cloning process did not take and now the windows will not start and I'm having to completely reinstall everything and reset the PC which is what I'm in the process of doing now which means I still have a couple of hours most likely before I can even start over the process of putting everything back on the computer. From the very short time that I had loaded all of my apps and logged into all of my accounts everything seemed really nice. If it was not needing to upgrade SSD then there would not have been a problem. At the very least they are to give you an option to have the two terabyte pre-installed and save all of this hassle.

10 people found this helpful

Helpful

Amber

What a great little PC!

Reviewed in the United States on November 13, 2022

Verified Purchase

For starters, I’ve been a Mac user for the longest. I have been wanting to get a pc recently for some casual gaming and this was the perfect option for me! I don’t have time to play all the time and I’m not a competitive gamer so I can’t speak to its performance in that manner. But for playing the sims 3 and 4, it’s been just fine. Graphics are nice and it runs smoothly. The fan can be a little loud at times but I’d expect that from such a small unit. I definitely recommend for anyone doing light office work, casual gaming, and mild video editing!

2 people found this helpful

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GEEKOM Mini PC, Mini IT11 Intel Core i7-1195G7 (4 Cores 8 Thread, Up to 5.0 Ghz) 16GB DDR4 512G M.2 SSD Mini Desktop Computer, 8K HDMI | Type-C | USB4.0 | WiFi 6 | BT5.2 | Mini Computer

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GEEKOM Mini PC, Mini IT11 Intel Core i7-1195G7 (4 Cores 8 Thread, Up to 5.0 Ghz) 16GB DDR4 512G M.2 SSD Mini Desktop Computer, 8K HDMI | Type-C | USB4.0 | WiFi 6 | BT5.2 | Mini Computer

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